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陈敏

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[问答]

全新的NUC8I7HNK2无法输出任何显示器

嗨,我有全新的NUC817HNK2。
我已经添加了内存和SSD。
它打开很好,我得到一个绿灯,我认为是积极的,但它没有输出任何显示。
我曾尝试使用和不使用我创建的启动USB,两个不同的显示器和HDMI和迷你显示端口。
没有输出。
我之前没有这样做过,所以有可能我错过了一些东西,但我想不出那可能是什么。
社区上的任何人都可以帮忙吗?
谢谢,罗布。

以上来自于谷歌翻译


以下为原文

Hi, I have brand new NUC817HNK2. I have added memory and SSD. It turns on fine and I get a green light which I take to be positive but it is not outputting any display. I have tried with and without the boot USB I have created, two different monitors and HDMI and mini-display port. Nothing is output. I have not done this before so it is possible I am missing something but I cannot think what that might be. Can anyone on the community help?

Thanks, Rob.

回帖(2)

李志静

2018-11-15 11:27:16
你好Rob,
1.您安装的SODIMM内存的P?N是多少?
2.卸下SODIM和SSD。
打开NUC电源,电源LED指示灯闪烁,表示内存故障(因为没有安装内存)。
这将表明POST已执行。
3.如果您在之前的测试中看到LED闪烁,只需安装一个SODIMM即可打开NUC电源(没有SSD。断开连接到USB端口的所有外部设备,键盘和鼠标除外)。
首先尝试将每个SODIMM安装在较低的内存插槽中,然后安装在上部插槽中。
你应该看到英特尔标志,你应该能够在按F2后输入BIOS。
还要检查您的显示器是否设置为正确的输入。
莱昂

以上来自于谷歌翻译


以下为原文

Hello Rob,
1. What is the P?N off the SODIMM memory you have installed?
2. Remove the SODIMs and the SSD. Power ON your NUC, the power LED shall blink, indicating memory failure (since there is no memory installed). This will indicate that POST is executed.
3. If you saw LED blinking in previous test, power ON your NUC with only one SODIMM installed (without SSD. Disconnect any external devices connected to USB port, except keyboard and mouse). Try first installing each SODIMM in the lower memory slot and then in the upper slot. You should see the Intel logo and you should be able to enter bios after pressing on F2. Check also that your monitor is set to the right input.
 
Leon
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陈敏

2018-11-15 11:36:54
引用: 飞雪9366 发表于 2018-11-15 10:38
你好Rob,
1.您安装的SODIMM内存的P?N是多少?
2.卸下SODIM和SSD。

嗨莱昂,
谢谢你的建议。
作为回应:
1.部件号为CT16G4SFD824A。
我检查了Crucial网站,它说它兼容
2.我按照你的建议删除了SODIMM和SSD:电源指示灯持续亮(和蓝色)(即不闪烁)。
第三个LED为绿色并持续亮起。
3.我将SODIMM放回上部插槽(它位于下部插槽中)并且......
... 有用 :-)
所以 - 谁知道:也许我第一次没有正确安装SODIMM,或者它只能在上部插槽中工作。
无论它现在有什么用,所以非常感谢你的建议。
抢。

以上来自于谷歌翻译


以下为原文

Hi Leon,
 
Thanks for your suggestions. In response:
1. Part number is CT16G4SFD824A. I checked on the Crucial website and it says it is compatible
2. I removed SODIMM and SSD as you suggest: the power light is continuously on (and blue) (i.e. not blinking). The 3rd LED is green and continuously on.
3. I put the SODIMM back in the upper slot (it had been in the lower slot) and.....
 
... it works :-)
 
So - who knows: maybe I had not seated the SODIMM correctly the first time or maybe it only works in the upper slot. Whatever it works now so thank you very much for your suggestion.
 
Rob.
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