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嗨我有一个新的NUC8i7HVK与BIOS版本0049和Visual Bios版本2.2.25。
当我在系统启动期间按F2时,将显示Visual Bios,但仅显示屏幕底部的快捷按钮的标题和信息,以及可视BIOS的版本号。 但是,我不能使用任何东西,并且没有显示其他选项。 这可以是什么,是否有解决方案使Visual Bios再次可用? 谢谢 以上来自于谷歌翻译 以下为原文 hi I have a new NUC8i7HVK with BIOS version 0049 and the Visual Bios version 2.2.25. When I press F2 during the system start the Visual Bios will be displayed, but only the headline and the information for the quick buttons at the bottom of the screen, as well as the version number of the visual bios. However, I can not use anything, and there are no other options displayed. What can this be and is there a solution to make the Visual Bios usable again? thanks |
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14个回答
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1.除了没有看到BIOS,你可以启动进入Windows?
2.您可以尝试将NUC连接到其他显示器或电视机吗? 3.如果您安装了Windows,请下载英特尔系统支持实用程序,运行扫描并将包含结果的txt文件附加到您的帖子:下载适用于Windows *的英特尔®系统支持实用程序 莱昂 以上来自于谷歌翻译 以下为原文 1. Except of not seeing bios, you can boot into Windows? 2. Can you try to connect your NUC to other monitor or TV set? 3. If you have Windows installed, please download Intel System Support Utility, run scan and attach a txt file with the results to your post: Download Intel® System Support Utility for Windows* Leon |
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飞雪9366 发表于 2018-10-24 08:17 你好莱昂,谢谢你的回答。 1.我可以毫无问题地启动Windows。 我还尝试了另一台显示器而没有成功。 虽然我尽可能地尝试了一切,但我发现在启动系统之前断开LAN连接时,BIOS可以毫无问题地运行。 一旦我重新连接LAN连接,Visual Bios会冻结。 3.除此之外,我按照您的要求上传了包含扫描结果的txt文件。 谢谢 Naigu NUC8i7HVK.txt.zip 6.3 K. 以上来自于谷歌翻译 以下为原文 Hello Leon, thanks for your answer. 1. I can start Windows without problems. 3. I also tried another monitor without success. While I tried everything possible, I came across the fact that the bios can be operated without any problems as soon as I disconnect the LAN connection before starting the system. As soon as I reconnect the LAN connection Visual Bios freezes. 3. Apart from that I upload the txt file with the scan result as you requested. Thanks Naigu
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嗨Naigu, 我可以看到并非所有驱动程序都已更新。 您可以在此处下载最新的驱动程序(选择Windows 10 64之后):英特尔®NUC套件NUC8i7HVK的下载。 让驱动程序更新总是好的。 但是,我不认为过时的驱动程序会导致您的问题,因为Bios不受O.S.的影响。 2.您的BIOS是否设置为默认设置? 如果不是按F9设置默认值,然后按F10保存设置并退出到Windows。 3.尝试将以太网电缆连接到第二个以太网端口,看看是否有任何影响。 4.及时使用一个SODIMM操作您的NUC,看看是否有任何变化。 莱昂 以上来自于谷歌翻译 以下为原文 Hi Naigu, 1. I can see that not all drivers are updated. You can download the latest drivers here (after choosing Windows 10 64): Downloads for Intel® NUC Kit NUC8i7HVK . It is always good to have the drivers updated. However, I don't think that outdated driver causes your problem, since Bios is not affected by the O.S. 2. Is your bios set to default settings? If not press F9 to set defaults and then F10 to save the setting and exit to Windows. 3. Try to connect you Ethernet cable to the second Ethernet port and see if is there is any effect. 4. Operate your NUC with one SODIMM at time and see if there is any change. Leon |
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飞雪9366 发表于 2018-10-24 08:40 嗨莱昂, 1.我按照你的建议安装了驱动程序包。 2. BIOS处于默认设置。 在我发现局域网连接之前,我无法改变任何事情。 3.我还尝试了第二个LAN端口的建议,但没有改变任何东西。 4.我已经单独安装了SODIMM,但即使这样也没有改变问题。 谢谢 Naigu 以上来自于谷歌翻译 以下为原文 Hi Leon, 1. I have the driver bundle installed as you suggested. 2. The bios is on default settings. I could not change anything until I found out about the LAN connection. 3. I also tried your suggestion with the second LAN port, but that had not changed anything. 4. I have both SODIMM installed individually, but even this has not changed the problem. Thanks Naigu |
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按照以下步骤使用iflash实用程序创建可启动USB: 1.将USB记忆棒插入USB插槽。 2.运行Rufus。 3.在Boot selection字段中选择FreeDOS。 在文件系统字段中选择FAT32 4.按START(确认确认)并等待过程结束。 5.复制到从BNKBL357.86A.0069.BI.zip(BN0069.bio和IFLASH2.EXE)中提取的USB文件。 您的USB应如下图所示。 现在,只需最少的硬件配置并插入可启动USB,即可打开NUC电源。 反复按F10键,如果看不到视频,1分钟后按回车键。 如果您现在看到提示,请在提示符下键入 IFLASH2 / PF BN0069.BIO,然后按Enter键。 如果您没有看到任何视频,可以尝试将此命令添加到此USB上的autoexec.bat。 建议检查其他PC上是否可以启动USB(必须启用传统启动)。 莱昂 bootableUSB.png 20.3 K. 以上来自于谷歌翻译 以下为原文 Follow the following steps to create bootable USB with iflash utility: 1. Insert USB stick into USB slot. 2. Run Rufus. 3. In the Boot selection field select FreeDOS. in File system field select FAT32 4. Press START (confirm with OK) and wait till the process ends. 5. Copy to this USB files extracted from BNKBL357.86A.0069.BI.zip (BN0069.bio and IFLASH2.EXE). Your USB shall look like the attached image. Now with minimum hardware configuration and with bootable USB inserted, power ON your NUC. Repeatedly press F10 button and if you don't see video, after 1 minute, press enter. If you see now prompt At the prompt, type IFLASH2 /PF BN0069.BIO, and press Enter. If you don't see any video, you may try to add this command to the autoexec.bat on this USB. It is advisable to check if the USB bootable on other PC (legacy boot must be enabled). Leon
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嗨莱昂, 也许我做错了但是我的NUC8告诉我这个BIOS {BN0069.bio}不合适。 也许是因为它是NUC7系列,如果它有所作为我不知道。 谢谢 Naigu 以上来自于谷歌翻译 以下为原文 Hi Leon, maybe I'm doing something wrong but my NUC8 tells me that this BIOS {BN0069.bio} is not suitable. Maybe because it is for the NUC7 series if that makes a difference I do not know. Thanks Naigu |
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嗨Naigu, 你没错。 我错了,对不起。 我不知道为什么我还有其他的NUC。 您的Bios文件是HN0049.bio:下载BIOS更新[HNKBLi70.86A] 问候 莱昂 以上来自于谷歌翻译 以下为原文 Hi Naigu, You are not wrong. I'm wrong and sorry for this. I don't know why I though that you have other NUC. Your Bios file is HN0049.bio: Download BIOS Update [HNKBLi70.86A] Regards Leon |
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嗨莱昂, 正如我在第一篇文章中所写,我的系统已在HN0049上运行。 这是我第一次尝试控制我的问题。 你有什么其他的建议 谢谢 Naigu 以上来自于谷歌翻译 以下为原文 Hi Leon, As I wrote in my first post, my system is already running on HN0049. That was my first attempt to get my problem under control. Do you have any other suggestions Thanks Naigu |
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嗨Naigu, 我的回答是因为今天我几乎整天都不上网。 我在手机上看到了这个论坛。 结果这个我发送我以前的帖子给你而不是其他线程。 不,我没有更多的建议。 等待英特尔工程师的支持。 可能他们会有更好的建议。 莱昂 以上来自于谷歌翻译 以下为原文 Hi Naigu, The reason for my answer was that today I was not online for almost all day. I was seen this forum in my cellphone. As result off this I send my previous post to you instead to other thread. No I haven't any more suggestions. Wait for support from Intel engineer. May be they will have some better advise. Leon |
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您好Naigu,我们想继续为您解决这个问题。 如果按F2键无法访问可视BIOS,请验证以下信息:1。 禁用快速启动。 - 确保系统已关闭,而不是处于休眠或睡眠模式。 - 按下电源按钮并按住三秒钟。 然后,在四秒关闭覆盖之前释放它。 将显示电源按钮菜单。 - 按F3禁用快速启动。 将英特尔®NUC连接到支持HDMI,DisplayPort或VGA连接的显示器/电视。另外,请提供以下信息: - 如何将英特尔®NUC连接到显示器/电视? 请提供显示器/电视型号。 - 您使用的是USB显示器吗? - 您使用的是无线键盘/鼠标吗?Wanner G.Intel客户支持技术人员根据英特尔公司的合同 以上来自于谷歌翻译 以下为原文 Hello Naigu, We would like to continue assisting you with this issue. If you are unable to access the visual BIOS by pressing F2, please verify the following information: 1. Disable Fast Boot. -Make sure the system is off, and not in Hibernate or Sleep mode. -Press the power button and hold it down for three seconds. Then, release it before the four-second shutdown override. The power button menu displays. -Press F3 to disable Fast Boot. 2. Connect the Intel® NUC to a monitor/TV that supports HDMI, DisplayPort, or VGA connections. Also, please provide this information: -How are you connecting your Intel® NUC to the monitor/TV? Please provide the monitor/TV model. -Are you using a USB monitor? -Are you using a wireless keyboard/mouse? Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation |
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HelloNaigu,您能否查看上面提供的信息?Wanner G.Intel客户支持技术人员与英特尔公司签订的合同 以上来自于谷歌翻译 以下为原文 Hello Naigu, Were you able to review the information provided above? Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation |
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jerry1978 发表于 2018-10-24 10:03 你好Wanner G., 1.快速启动已关闭2。 我使用通过mini DisplayPort连接的2个BenQ GW2780。 我使用有线鼠标和键盘(Sharkoon Purewriter;华硕UX 300) 谢谢 Naigu 以上来自于谷歌翻译 以下为原文 Hello Wanner G., 1. Fast Boot is off 2. I use 2 BenQ GW2780 connected via mini DisplayPort. I use wired mouse and keyboard (Sharkoon Purewriter; Asus UX 300) Thanks Naigu |
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HelloNaigu,我们将尝试复制此问题。 请提供以下信息: - 这是一个开箱即用的问题吗? - 如果您使用HDMI® - HDMI®会发生这种情况吗?Wanner G.Intel客户支持技术人员是否与英特尔公司签订合同 以上来自于谷歌翻译 以下为原文 Hello Naigu, We will attempt to replicate this issue. Please provide the following information: -Is this an out-of-box issue? -Does it happen if you use HDMI® - HDMI®? Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation |
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嗨我前几天遇到同样的问题,在尝试升级失败尝试后,我进入文件属性,发现文件被锁定和阻止Windows一旦解锁它工作了一个款待 右键单击该文件并选择属性以检查'它是否像Pic一样被阻止然后勾选解锁框然后选择确定它们Bios应该更新。 请注意,Bios下载的两个版本都被阻止了。 并且一旦解锁就能正常工作。 以上来自于谷歌翻译 以下为原文 Hi I had the same problem the other day when trying to up grade after sever failed attempts I went in to the file properties and found out the File was Locked and Blocked by Windows once unlocked it worked a treat Right click on the file and select properties to check' if it is Blocked like the Pic then Tick the the unlock box and then select OK and they Bios should update. Pleas note both Versions of the Bios Download were Blocked. and once unblocked worked correctly. |
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