Intel NUC8i7BEH无法从USB启动

WNickNick：非常感谢您加入英特尔社区支持。
此时，您几乎尝试了我们为此类型方案推荐的所有故障排除步骤。
在这种情况下，由于您能够与VisualBios团队取得联系，我们建议等待他们的响应以确认是否有可能解决此问题的方法。
此致，Alberto R.
英特尔客户支持技术人员与英特尔公司签订合同



以下为原文

WNickNick: Thank you very much for joining the Intel communities support.
 
At this point pretty much you tried all the troubleshoot steps that we recommend for this type scenario.
 
In this case, since you were able to get in contact with the VisualBios team, what we recommend is to wait for their response to confirm if there will be a possible solution for this issue.
 
Regards,
Alberto R.
 
Intel Customer Support Technician   
Under Contract to Intel Corporation

WNickNick：出于测试目的，请在当时仅使用一个SSD测试NUC从USB闪存驱动器启动，首先使用已移除M.2 SSD的SATA SSD，然后反过来，以排除其中一个
可能导致不兼容问题。一旦有机会，请告诉我们结果。
此致，Alberto R.
英特尔客户支持技术人员与英特尔公司签订合同



以下为原文

WNickNick: For testing purposes, please test the NUC booting from the USB flash drive using just one SSD at the time, first use the SATA SSD with the M.2 SSD removed and then the other way around, to rule out if one of them may be causing an incompatibility issue.
Once you get the chance please let us know the results.
 
Regards,
Alberto R.
 
Intel Customer Support Technician   
Under Contract to Intel Corporation

针对英特尔员工上述回复的测试摘要 - 10/4/18 - WNickNick 
案例1：没有SSD是SATA插槽，三星970 EVO在M.2插槽中。
F2键的Bios设置。
启动优先级部分.... 
UEFI BootPriority部分...... 
UEFI启动 - 已检查 
启动驱动顺序... 
UEFI：通用存储设备272：第0部分：OS引导加载程序 
UEFI：WindowsBootManager：Part2：OS Bootloader 
传统启动优先级部分...... 
传统启动 - 已检查 
引导驱动器顺序 - 无引导驱动器
启动配置部分...... 
UEFI启动部分...... 
启动USB设备已检查 
上次检查引导网络设备。 
引导设备部分...... 
USB - 已检查
安全启动部分...... 
安全启动配置部分...... 
安全启动和所有其他部分 - 未选中 
系统性能......外置SSD SATA插槽中没有SSD。 
三星970 Evo M.2插座
使用USB 3.0前插槽上的USB密钥（Fedora 28或Acronis True Image）
从Bios F10启动 - 保存 - 启动到Windows 10 Insider Build 17760（W10）
从加电启动 - 启动到W10
从Power Up F10键启动 - 拒绝从USB启动，首先列出，（白色），只是 
选中后，返回到F10菜单并点击CR。
选中Windows启动管理器（蓝色）时，从F10键启动，CR命中。 
系统性能......插座中没有M.2 SSD，外部SATA插座中有Fedora SSD
除引导驱动顺序外，以上所有内容均如下： 
UEFI：通用存储设备272：第0部分：OS引导加载程序 
UEFI：SATA：第2部分：OS Bootloader
从Bios F10启动 - 保存 - 启动到Fedora 28
从加电启动 - 启动到Fedora
从Power Up F10键启动 - 拒绝从USB启动，首先列出，（白色），只是 
选中后，返回到F10菜单并点击CR。
从Power Up F10 Key启动，Boots选择Fedora 28（蓝色），CR命中。 
系统性能......在M.2插座的SATA中没有安装SSD。
除引导驱动顺序外，以上所有内容均如下： 
UEFI：通用存储设备272：第0部分：OS引导加载程序 
Legacy Boot - 未选中 
拒绝启动USB - 错误消息 - 未找到启动驱动器 
传统启动 - 已检查 
除Power Up F10外，在所有启动条件下启动USB 
USB已列出，但拒绝启动，如上例所示。
注意！
如果使用真正的传统USB，来自Rufus的FreeDos，它启动很好，但没有列在Bios的Legacy Boot部分作为启动驱动器。 
在我的Vaio笔记本电脑上启用安全启动时，两个UEFI USB密钥都启动正常。
FreeDos USB密钥需要禁用安全启动，UEFI已更改为Legacy。



以下为原文

Test Summary in response to above reply by Intel Staff - 10/4/18 - WNickNick
 
Case 1: No SSD is SATA Slot, Samsung 970 EVO in M.2 slot.
Bios Settings from the F2 key.
Boot Priority Section….
    UEFI BootPriority Section…
        UEFI Boot - Checked
        Boot Drive Order...
             UEFI: Generic Storage Device 272: Part0: OS Bootloader
             UEFI: WindowsBootManager: Part2: OS Bootloader
    Legacy Boot Priority Section…
         Legacy Boot - Checked
         Boot Drive Order - No Boot Drive
Boot Configuration Section…
   UEFI Boot Section...
         Boot USB Devices Checked
         Boot Network Devices Last Checked.
  Boot Devices Section…
         USB - Checked
Secure Boot Section…
    Secure Boot Config Section…
          Secure Boot and all other sections - Not Checked
 
System Performance… No SSD in external SSD SATA socket.
                                              Samsung 970 Evo M.2 Socket
With USB key (Either Fedora 28 or Acronis True Image) on USB 3.0 front socket
Boot from Bios F10 - Save - Boots to Windows 10 Insider Build 17760 (W10)
Boot From Power up - Boots to W10
Boot from Power Up F10 Key - Refuses to boot from USB, listed first, (in white), just
      returns to  F10 menu when selected and CR hit.
Boot From F10 Key when Windows Boot Manager (in blue) selected, CR hit.
 
System Performance… No M.2 SSD in socket, Fedora SSD in external SATA socket
All of the above the same except the Boot Drive order as follows:
                UEFI: Generic Storage Device 272: Part0: OS Bootloader
                UEFI: SATA: Part2: OS Bootloader
Boot from Bios F10 - Save - Boots to Fedora 28
Boot From Power up - Boots to Fedora
Boot from Power Up F10 Key - Refuses to boot from USB, listed first, (in white), just
       returns to  F10 menu when selected and CR hit.
Boot From Power Up F10 Key, Boots to Fedora 28 (in blue) selected, CR hit.
 
System Performance…  No SSDs installed in either SATA of M.2 socket.
All of the above the same except the Boot Drive order as follows:
      UEFI: Generic Storage Device 272: Part0: OS Bootloader
      Legacy Boot - Unchecked
      Refuses to boot USB - Error message - No boot drive found
      Legacy Boot - Checked
      Boots to USB under all startup conditions except Power Up F10,
           USB is listed but refuses to boot as in examples above.      
Note! If a real legacy USB is used, FreeDos from Rufus, it boots just fine, but is not listed in the Legacy Boot section in the Bios as a boot drive.
 
Both UEFI USB keys boot fine with secure boot enabled on my Vaio laptop. FreeDos USB key needs secure boot disabled, UEFI changed to Legacy.

WNickNick：非常感谢您提供这些结果。我发给您一条私信，请验证您的收件箱.Regards，Alberto R.Intel客户支持技术人员与英特尔公司签订合同



以下为原文

WNickNick: Thank you very much for providing those results.

I sent you a private message, please verify your inbox.

Regards,
Alberto R.

Intel Customer Support Technician    
Under Contract to Intel Corporation

Alberto - 是的，你确实让我的私人收件箱正确无误。
为了清楚起见，我忘了添加。
产品代码BOXNUC8i7BEH1



以下为原文

Alberto - Yes you do indeed have my private inbox correct.
Just for clarity, I forgot to add.
Product Code BOXNUC8i7BEH1

WNickNick：非常感谢，非常感谢您提供这些信息，您将在我发送给您的私信中找到所有说明.Regards，Alberto R.Intel根据合同向英特尔公司提供支持技术人员



以下为原文

WNickNick: Perfect, thank you very much for providing that information, you will find all the instructions in the private message that I sent you.

Regards,
Alberto R.

Intel Customer Support Technician    
Under Contract to Intel Corporation

嗨Alberto R.
为什么你的建议是秘密的？
我也想知道答案。
这是一个开放的社区。
为什么不分享你的知识如何解决问题？
问候
莱昂



以下为原文

Hi Alberto R.
Why your advice is secret? I would like to know the answer also. This is open community. Why not share your knowledge how to solve problems?
 
Regards
Leon
 

测试摘要 - 10/5/18 - WNickNick 
我不同意“无法启动USB”问题与硬件有关。
这些是我认为VisualBios是问题的原因。 
1.如果NUC中没有SSD，传统引导标志已被检测，则USB从UEFI USB密钥启动正常。
通过F10菜单上的电源启动，或者仅启动电源。 
2.如果未分配的SSD驻留在NUC中，则USB将正常启动，传统启动标志已被检测。
这就是我将Windows 10的副本转移到我的内部M.2 Samsung 970 EVO SSD上的方法。
Acronis True Image UEFI USB启动密钥，从外部备份源传输。
通过F10菜单上的电源启动，或者仅启动电源。 
3.除非选中Legacy Boot标志，否则无法执行上述操作。
如果未检查此标志，则NUC以“未检测到可引导设备”错误消息进行响应。
为什么UEFI引导过程必须依赖于Legacy引导标志。
如果选中传统引导标志，则“引导驱动器顺序”将显示UEFI USB密钥。
如果存在真正的传统USB密钥FreeDos，则它不会出现在“引导驱动器顺序”中 
4.如果检查传统引导标志，并且存在上述初始状态，则不存在SSD或未分配的SSD，由Rufus生成的传统USB FreeDos将正常启动。
请注意，传统USB密钥的存在未显示在BIOS Legacy部分中，只显示“No boot drive message”。
通过F10菜单上的电源启动，或者仅启动电源。 
注意。
使用的两个UEFI USB密钥基本上是使用Rufus将ISO文件复制到USB密钥并且没有分区表而生成的ISO映像，并且在我的Vaio笔记本电脑上也可以正常启动，并且可以打开或关闭安全启动。
所有上述测试均在NUC BIOS中通过安全启动完成。
FreeDos密钥在我的Vaio笔记本电脑上正常启动，安全启动，启用了传统启动。 
可能您可以让VisualBios团队查看此内容并发表评论。
我真的想避免不得不经历整个NUC的回归并获得一个新的舞蹈。
可能VisualBios团队可以给我一个beta Bios试用，或估计下一个Bios修订版何时会出现，这样我就可以看出是否存在同样的问题。 
谢谢



以下为原文

Test Summary - 10/5/18 - WNickNick
 
I do not agree that the “Cannot boot USB” problem is hardware related. These are the reasons that I believe that the VisualBios is the problem.
 
1. USB boots fine from UEFI USB keys if there are NO SSDs in the NUC, legacy boot flag shecked.  Boots either from the power on F10 menu, or just power on.
 
2. If an unallocated SSD is resident in the NUC, then the USB will boot fine, legacy boot flag shecked. This is how I transferred my copy of Windows 10 onto my internal M.2 Samsung 970 EVO SSD. Acronis True Image UEFI USB boot key, transfer in from external backup source. Boots either from the power on F10 menu, or just power on.
 
3. The above operations are not possible unless the Legacy Boot flag is checked. If this flag is not checked, then the NUC responds with a “A bootable device has not been detected” error message. Why should a UEFI boot process be dependent on a Legacy boot flag. If the legacy boot flag is checked, then the “Boot Drive Order” will display the UEFI USB key. If a true legacy USB key, FreeDos is present, it does not appear in “Boot Drive Order”
 
4. A legacy USB, FreeDos generated by Rufus, will boot fine if the legacy boot flag is checked, and the above initial states are present, no SSDs or unallocated SSD are present. Note, that the presence of the legacy USB key is NOT shown in the BIOS Legacy section, just the “No boot drive message”. Boots either from the power on F10 menu, or just power on.
 
Note. The two UEFI USB keys used are basically ISO images generated by using Rufus to copy ISO files to the USB keys and have no partition tables, and also boot fine on my Vaio laptop, with secure boot either on or off. All of the above tests were done with secure boot off  in the NUC BIOS. The FreeDos key boots fine on my Vaio laptop with secure boot off, and legacy boot enabled.
 
Possibly you can get the VisualBios team to look at this and comment. I would really like to avoid having to go through the whole return the NUC and get a new one dance. Possibly the VisualBios team can get me a beta Bios to try out, or give an estimate for when the next Bios revision will appear so I can see if the same problems persist.
 
Thanks
 

您好lw1948，我们使用私人消息收集用户个人或私人信息，如产品序列号，电话号码，地址等。与问题，故障排除或解决方案有关的任何事情都公开发布。注意，Pat SIntel合同客户支持技术人员
到英特尔公司



以下为原文

Hello lw1948,

We use private messages to collect user personal or private information such as Product Serial Numbers, Phone Numbers, Addresses, etc.
Anything to do with the issue, troubleshooting or resolution is posted publicly. 


Regards, 
Pat S
Intel Customer Support Technician    
Under Contract to Intel Corporation
 

嗨Pat S，
感谢您的答复。
在这种情况下，我想问你为什么我看不到WNickNick问题的任何相关答案？
两天前，我发了一封发给Alberto R.的私信，我没有得到任何答复。
我认为WNickNick是对的。
在我看来，问题是由从Bios中删除Legacy Boot选项引起的。
我在NUC7i7DNHE中遇到过类似的问题。
为什么删除此选项？
为什么我们现在需要移除SSD和/或HDD才能从DOS USB启动？
问候
莱昂



以下为原文

Hi Pat S,
Thank you for your response. In this case I would like ask you why I can't see any relevant answer to the  WNickNick  questions ?  Two days ago I've sent a private message addressed to Alberto R. and I didn't get any answer. I think that WNickNick is right. In my opinion the problem is caused by deleting the Legacy Boot option from Bios. I've similar problem in NUC7i7DNHE.  Why this option was removed? Why we need now remove SSD and/or HDD in order to boot from DOS USB?
 
Regards
Leon

测试摘要 - 10/8/18 - WNickNick 
部分成功......
我发现，如果我禁用了UEFI启动，并启用了Legacy启动，那么我可以使用Windows 10（W10）Samsung 970 EVO SSD从传统USB密钥启动。 
这很棒，因为现在我可以使用Acronis True Image USB密钥备份和恢复我的W10系统。 
我仍然在努力获取任何USB密钥来启动UEFI。
使用UEFI和安全启动在我的Vaio笔记本电脑上启动的键是：
Acronis True Image和Fedora 28。 
我创建了一个Clear Linux安装密钥，它只在UEFI模式下在我的Vaio笔记本电脑上启动，在安全模式打开时无法启动。
在我的笔记本电脑上加载的Fedora 28上检查Clear Linus键时，一切看起来都是UEFI启动所需的。
GPT设备，正确的FAT 16 EFI分区，带有所有正确的/ EFI / Boot目录，其中包含引导文件。
你会认为英特尔品牌的Linux可以在英特尔NUC硬件上正常启动。
不！！
经过多次实验，我还没有找到解决方案。
我需要在UEFI模式下从USB密钥启动，以便将Fedora或Clear Linux分区添加到我的Samsung 970 EVO SSD中，这样我就可以拥有双启动系统 
我尝试在传统模式下启动Fedora 28 USB密钥，一切正常，但是当我在SSD上安装系统时，出现了一条错误信息，让我不能继续。
显然，我希望将系统安装在MBR SSD上，因为我做了传统启动，但我的W10是在GPT SSD上。



以下为原文

Test Summary - 10/8/18 - WNickNick
 
Partial success…
I discovered that if I disabled UEFI boot, and enabled Legacy boot, that I could boot from legacy USB keys with the Windows 10 (W10) Samsung 970 EVO SSD in place.
 
This was great because now I could backup and restore my W10 system using Acronis True Image USB key to boot.
 
I am still struggling to get any USB key to boot UEFI. Keys that boot on my Vaio laptop with UEFI and Secure boot are:
Acronis True Image, and Fedora 28.
 
I created a Clear Linux Installation key, and it only boots on my Vaio laptop in UEFI mode, will not boot with secure mode turned on. On inspection of the Clear Linus key on a Fedora 28 loaded on my laptop, everything looks to be what is required for a UEFI boot. GPT device, the proper FAT 16 EFI partition with all the proper/EFI/Boot directories with the boot files resident. You would think that Intel branded Linux would boot properly on Intel NUC hardware. Nope!! After many experiments, I have yet to find a solution. I need to boot from USB key in UEFI mode in order to add a Fedora or Clear Linux partition to my Samsung 970 EVO SSD so I can have a dual boot system
 
I tried booting off a Fedora 28 USB key in legacy mode, everything came up OK, but when I went to install the system on the SSD, there was an error message that did not let me continue. Apparently it was expecting to install the system on an MBR SSD since I did a legacy boot, but my W10 is on a GPT SSD.
 

嗨莱昂，
删除“引导遗留”功能已导致一些问题，是的，我同意你的看法。
我将这个主题的所有问题都发送给产品团队，以便他们了解后果。
在我看来，这是我说话（不是英特尔）BIOS本身即将推出40年，它在1980年正式发布，如果我是正确的，英特尔计划到2020年完全过渡到统一可扩展固件接口（UEFI），
英特尔已经实现了UEFI机制和传统BIOS支持作为附加选项，但是删除传统BIOS支持的计划是为了提高安全性。
对于大多数用户而言，删除操作将不被注意，但对于那些仍在最新平台上使用和依赖旧版启动的人来说，这可能意味着迁移到其他平台。
在此特定问题上，旧版功能仍可在BIOS ver 0048中使用，系统可以启动到使用Rufus创建的Free DOS。
我用i3系统验证了，BIOS是一样的。
见附图。
我带来的不便表示歉意。
谢谢，
罗尼G.     
legacyboot.jpg 
345.8 K.



以下为原文

Hi Leon,
 
The removal of the "boot legacy" capability has caused some issues, yes I agree with you. All of the concerns I get around this topic I send out to the product team so that they are aware of the consequences.
In my opinion and this is me talking (not Intel) the BIOS itself is turning 40 years old soon, it was officially release in 1980 if I am correct and Intel is planning to completely transition to Unified Extensible Firmware Interface (UEFI) by 2020, Intel has implemented UEFI mechanism with legacy BIOS support as an additional option, however the plan to remove legacy BIOS support is an effort to improve security. For most users, the removal will go unnoticed, but for those who still use and rely on legacy boot on the newest platforms, it potentially means migrating to other platforms.
On this specific issue, the legacy feature is still available in BIOS ver 0048 and the system can boot to Free DOS created with Rufus. I got that verified with a i3 system, the BIOS is the same. See image attached.
 
I apologize for the inconvenience.
 
Thanks,
Ronny G

•   legacyboot.jpg 345.8 K
  
  

嗨罗尼，
谢谢你的重播。
但问题仍然存在。
我喜欢UEFI BIOS，但仍然有可能从DOS USB启动很重要。
不仅仅是Rufus创造了USB。
例如，在不同的备份应用程序中需要引导NUC以恢复保存的驱动器映像。
如果您想使用iflash实用程序更新BIOS，也需要它。
所以，我不太确定删除这种可能性是正确的步骤。
问候
莱昂



以下为原文

Hi Ronny,
Thank you for your replay. But still the problems remains. I like the UEFI bios, but still the possibility to boot from DOS USB is important. Not only for Rufus created USB. For example, it is needed for in different backup application to boot the NUC in order to restore saved drive image. It is also needed if you want update BIOS using iflash utility.  So, I'm not so sure that it is right step to delete this possibility.
 
Regards
Leon