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我遇到了新的NUC8i7BEH和Windows 10版本1809 Build 17763.1的问题 新的NUC8取代了仍然功能齐全的NUC5i3RYH,自2015年建成以来,我从未遇到过这个问题。 我最初在NUC5i3RYH上安装了Windows 7,后来我购买了Windows 10版本1709并安装了所有当前的英特尔Windows 10驱动程序,并且一切正常。 没问题......永远。 然后,闪亮的新NUC8i7BEH推出,我决定升级,并给我的儿子NUC5。 在它发布的那天,我从Simply NUC订购了这个套件,因为它们已准备好发货并且价格合理。 现在,我最初安装了Windows 10版本1709,并将旧版操作系统Windows 7重新安装到NUC5上。 抓住所有最新的英特尔驱动程序用于新的NUC8并安装......这是踢球者,如果我使用英特尔提供的Realtek HD Audio驱动程序,声音会在睡眠30秒后不断弹出然后被声音事件唤醒。 正常/使用中的音频播放期间没有弹出或静音。 这仅在系统休息30秒且没有音频事件后发生。 如果我没有安装英特尔Realtek驱动程序,并且只使用了原生安装的Windows 10 HD Sound驱动程序,则没有问题。 一切都好。 我知道,因为我已经格式化了这个糟糕的东西并重新安装了5次,现在试图找出问题。 我在各种帮助论坛上浏览了这个问题可能是什么...尝试了所有。 没有运气。 POP无论我做了什么,大约30秒后,声音设备显然都处于睡眠状态,所有音频事件,甚至某些任务都会唤醒它,然后就会出现POP! 将最小处理器状态设置为100%...降低音频位/采样率...没有运行增强功能,切勿使用它们。 重新安装Intel ME,Chipset ... nope。 在注册表中查找,但我找不到我被告知寻找的字符串。 好的,所以我想你知道,也许这只是一个驱动程序/软件问题,也许它将用另一个Windows 10更新修复......遗憾的是没有。 当前一天发布了1809年10月的Build时,我直接从Microsoft下载了ISO,另外安装了USB,然后又用当前的英特尔驱动程序和最近的BIOS更新进行了另一次新安装的Windows 10 ......手指越过了这个POPPING问题 将被解决(因为我让我的NUC通过我的立体声连接起来听音乐,而且它对于弹出非常糟糕)。 不,这次,Windows 10没有安装自己的原生HD Sound驱动程序。 我不得不实际安装英特尔Realtek驱动程序。 ......再次...... POP! 请帮忙。 我真的很感激,感谢你的时间。 以上来自于谷歌翻译 以下为原文 Good Evening Everyone, I am having an issue with my new NUC8i7BEH and Windows 10 release 1809 Build 17763.1 The new NUC8 replaced a still fully functional NUC5i3RYH that I never had an issue with since building it in 2015. I had initially installed Windows 7 on the NUC5i3RYH and then later I purchased Windows 10 release 1709 and installed it fresh with all the current Intel Windows 10 Drivers and everything worked as it should. No issues… Ever. Then, the shiny new NUC8i7BEH rolled out and I decided to upgrade and give my son the NUC5. The day it was released, I ordered the kit from Simply NUC as they had it ready to ship and was a good price. Now, I had initially installed the Windows 10 release 1709 and put the older OS Windows 7 back on the NUC5. Grabbed all the latest Intel drivers for the new NUC8 and installed… Here’s the kicker, if I used the included Realtek HD Audio driver from Intel, the sound would constantly pop after sleeping for 30 seconds and then being awoken with a sound event. There is no Popping or Static during normal/in-use Audio playback. This Only happens after the system rests for 30 seconds with no audio events. If I did not install the Intel Realtek driver, and just used the native installed Windows 10 HD Sound driver, there were no issues. All was well. I know because I have formatted this darn thing and re-installed fresh over 5 times now trying to figure out the issue. I looked around on the web at various help forums at what this problem could be… tried them all. No luck. No matter what I did, after around 30 seconds the sound device was obviously being put to sleep, and all audio events, or even certain tasks would awaken it and then there goes the POP! Set min processor state to 100%... Lowered Audio bit/sample rate…There are no enhancements running, NEVER use them. Re-install Intel ME, Chipset…nope. Looked in the Registry, but I cannot find the string that I was told to look for. Ok, so I thought you know, maybe this is just a driver/software issue and maybe it will be fixed with another Windows 10 update… sadly no. When the October 1809 Build was released the other day, I downloaded the ISO from Microsoft directly, made another install USB and went to doing another fresh install of Windows 10 with current Intel drivers and the recent BIOS update as well… fingers crossed this POPPING issue would be resolved (because I have my NUC hooked up thru my stereo for listening to music and its pretty bad for the popping to be going on). Nope, only this time, Windows 10 did not install its own native HD Sound driver. I had to actually install the Intel Realtek driver. …and once again… POP! PLEASE HELP. I would really appreciate it and Thank You For Your Time. |
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3个回答
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您好Off2Geo,感谢您在我们的英特尔®社区中发帖。我了解您在使用新的英特尔®NUC套件NUC8i7BEH时遇到音频问题。我们希望复制您遇到的问题以便进一步调查。请提供给我
通过我们的下载英特尔®系统支持实用程序为Windows *创建的报告,使用您设备的当前设置要附加文件,您必须单击响应框右下角的“附加”选项。注意,迭戈 Sanchez Campos.Intel(R)客户支持技术人员与英特尔(R)公司签订合同 以上来自于谷歌翻译 以下为原文 Hello Off2Geo, Thank you for posting in our Intel ® Community. I understand that you are facing Audio issues with your new Intel® NUC Kit NUC8i7BEH. We would like to replicate the issue that you are experiencing in order to investigate further. Please provide me with the current settings of your device through a report created by our Download Intel® System Support Utility for Windows* To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box. Regards, Diego Sanchez Campos. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation |
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jerry1978 发表于 2018-10-16 08:13 OK完成。 附。 但是,我怀疑这会有所帮助,因为我已经通过其他几个类似的线程阅读了这个问题并且尚未解决。 我也不会回滚到另一个版本的Windows 10。 我不应该这样做。 我应该补充一下这是来自前置音频插孔。 当音量静音时,它也会发生(并且可以听到)。 我还没有通过HDMI接口测试它,因为我不使用它。 问候, D.Moody SSU-10_05_2018_1500.txt.zip 22.1 K. 以上来自于谷歌翻译 以下为原文 OK... Done. Attached. However, I am doubtful this will help as I have read thru several other similar threads with this issue and it has not been resolved. I will not roll back to another version of Windows 10 either. I should NOT have to. I should add this is coming from the front audio jack. It also happens (and can hear it) when the volume is muted. I have not tested it thru the HDMI interface because I do not use that. Regards, D.Moody
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您好Off2Geo,感谢您的回复和您的举报。我们正在调查您的案例和您报告的问题的更多信息。我会尽快给您回复。解答,Diego S. 以上来自于谷歌翻译 以下为原文 Hello Off2Geo, Thank you for your response and your report. We are currently investigating more about your case and the issue that you reported. I will post you back as soon as possible. Regards, Diego S. |
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