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我一直收到错误:由于您的帐户导出合规性验证失败,我们无法满足您的要求。我已经尝试了几天而没有任何成功。
请尽快调查此事。 我需要下载这个并开始工作,否则我无法通过课程。 以上来自于谷歌翻译 以下为原文 I keep getting the error : We cannot fulfill your request as your account has failed export compliance verification. I have been trying for days without any success. Please look into this matter as soon as possible. I need to download this and start working otherwise I cannot pass the class. |
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3个回答
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嗯,这可能是愚蠢的,导致出口限制。
你使用大学的电子邮件地址吗? 但这是你如何解决问题(根据AR#44043): 为了重置和清除您的个人资料,请发送电子邮件至Xilinx客户支持(websupport@xilinx.com),说明您的“出口合规性问题”,他们将代表您联系Xilinx客户服务,他们将能够 要筛选和验证您的个人资料并重新激活,这样您就可以毫无问题地登录和下载所需的软件。 但是,使用适当的联系信息创建新的Xilinx帐户可能更简单。 不要忘记通过接受帖子作为解决方案来尽可能地关闭线程。 以上来自于谷歌翻译 以下为原文 Well, it's probably something silly that tripped the export restrictions. Did you use the university email address? But here is how you fix the problem (according to AR#44043) : In order for your profile to be reset and cleared, please send an email to Xilinx Customer Support (websupport@xilinx.com) indicating your "export compliance issue" and they in turn will contact Xilinx Customer Service on your behalf, who would be able to screen and verify your profile and re-activate this then, so that you can login and download the required software without issues. But it might be simpler to create a new Xilinx account, using proper contact information. Don't forget to close a thread when possible by accepting a post as a solution. |
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感谢您的答复。
我确实使用了我的大学电子邮件地址 我给他们发了一封关于我的问题 让我们看看他们说了什么。 我无法创建另一个帐户,因为我唯一的其他电子邮件是我的ymail,而不是公司电子邮件。 以上来自于谷歌翻译 以下为原文 Thank you for your response. I did use my university email address. I emailed them about my issue. Let's see what they say. I cannot create another account as my only other email is my ymail which is not a company email. |
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你好@ mushfique13,
感谢您让我们知道。 我们启用了您的个人资料,您现在就可以开始了。 如果您仍然看到此错误,请再试一次,告诉我们。 对由此造成的任何不便表示歉意。 顺便说一句,作为推荐,由于您的个人资料首先被屏蔽,因此每次更新您的Xilinx.com个人资料时,都有可能再次被阻止。 如果再次发生这种情况,请联系Xilinx客户支持(websupport@xilinx.com)(有关详细信息,请参阅ARhttps://www.xilinx.com/support/answers/44043.html),然后我们将再次取消阻止您的个人资料。 亲切的问候,Anatoli Curran,Xilinx技术支持----------------------------------------- --------------------------------不要忘记回复,工作,并接受解决方案.---- -------------------------------------------------- ------------------- 以上来自于谷歌翻译 以下为原文 Hello @mushfique13, Thanks for letting us know. We have enabled your profile and you are good to go now. Please try again and let us know if you still seeing this error. Apologies for any inconvenience caused. BTW, as a recommendation, since your profile was blocked in the first place, there is a chance that each time when you update your Xilinx.com profile in the future, it will get blocked once again. If this happens for you again, please contact Xilinx Customer Support (websupport@xilinx.com) (see AR https://www.xilinx.com/support/answers/44043.html for more details) and we will unblock your profile again then. Kind Regards, Anatoli Curran, Xilinx Technical Support ------------------------------------------------------------------------- Don’t forget to reply, kudo, and accept as solution. ------------------------------------------------------------------------- |
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