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我以前使用500GB三星Evo 860 SSD作为我的启动驱动器,搭配32GB Optane模块,工作正常(所以我假设我的MB,SSD或Optane模块没有问题)。
我最近购买了500GB三星Evo 970 NVME。 我在970上重新安装了我的操作系统,并尝试将我的Optane模块与原先的860 Evo(之前使用过)配对。 我目前收到错误“没有适用于Intel Optane内存的磁盘”。 我附上了我的SSU报告 谢谢 09172018.txt.zip 8.1 K. 以上来自于谷歌翻译 以下为原文 I was previously using a 500GB Samsung Evo 860 SSD as my boot drive, paired with a 32GB Optane module, which worked fine (so i'm assuming there is no issue with my MB, SSD, or Optane module as it worked). I recently purchase a 500GB Samsung Evo 970 NVME. I reinstalled my OS on the 970, and I attempted to pair my Optane module with the original 860 Evo (which it previously worked with). I am currently getting the error "No compatible disks for Intel Optane memory". I have attached my SSU report Thanks
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嗨bigBENmagicman,感谢您在英特尔®社区发帖。我知道您希望将您的英特尔®Optane™内存与先前配对的SATA SSD配对,对吧?我在SSU报告中看到您有3个驱动器
您的系统是2个三星驱动器和第三个1TB驱动器,对吗?根据您的描述,我了解您现在使用的是三星Evo 860 SSD作为辅助驱动器,这就是您要加速的驱动器。 如果您在对系统进行更改之前从应用程序中禁用了英特尔®Optane™内存,您能否告诉我?此外,原装三星驱动器是否仍有操作系统,或者在新驱动器中安装操作系统后将其格式化? 我会等你的回复。祝你有个美好的一天。感谢,迭戈五世。 以上来自于谷歌翻译 以下为原文 Hi bigBENmagicman, Thank you for posting in the Intel® communities. I understand that you want to pair your Intel® Optane™ Memory with your SATA SSD which you had previously paired, right? I see in the SSU report that you have 3 drives in your system which are the 2 Samsung drives and a third drive of 1TB, correct? From your description, I understand that you are using now the Samsung Evo 860 SSD as a secondary drive and that’s the one you want to accelerate. Could you please tell me if you disabled the Intel® Optane™ Memory from the application before doing the changes in the system? Additionally, does the original Samsung drive still have the OS or you formatted it after the OS installation in the new drive? I’ll be waiting for your response. Have a nice day. Regards, Diego V. |
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jerry1978 发表于 2018-11-2 19:39 “我知道您希望将英特尔®Optane™内存与之前配对的SATA SSD配对,对吧?” 正确 “我在SSU报告中看到你的系统中有3个驱动器,它们是2个三星驱动器,第三个驱动器是1TB,对吗?” 正确 “根据您的描述,我了解您现在正在使用三星Evo 860 SSD作为辅助驱动器,而那就是您要加速的驱动器。如果您在执行此操作之前禁用了应用程序中的英特尔®Optane™内存,请告诉我。 系统的变化?“ 我没有在更改之前从应用程序中禁用Optane Memory。 我擦了我的电脑并在970上安装了Windows 谢谢 以上来自于谷歌翻译 以下为原文 "I understand that you want to pair your Intel® Optane™ Memory with your SATA SSD which you had previously paired, right?" Correct "I see in the SSU report that you have 3 drives in your system which are the 2 Samsung drives and a third drive of 1TB, correct?" Correct "From your description, I understand that you are using now the Samsung Evo 860 SSD as a secondary drive and that’s the one you want to accelerate. Could you please tell me if you disabled the Intel® Optane™ Memory from the application before doing the changes in the system?" I did not disable the Optane Memory from the application prior to the changes. I wiped my PC and installed Windows on the 970 Thanks |
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cd340823 发表于 2018-11-2 19:56 嗨bigBENmagicman, 在系统中进行任何类型的更改时,必须首先从应用程序禁用该模块。 如果尚未格式化原始驱动器,请尝试将其设置为主驱动器并尝试从中启动。 希望系统没有损坏,您将能够从仍应与英特尔®Optane™内存连接的驱动器启动。 如果有效,请转到应用程序并禁用该模块。 禁用后,再次将驱动器设置为辅助设备。 您需要格式化驱动器,因为具有2个或更多驱动器的操作系统不是受支持的配置。 有关其他信息,请查看以下文章:使用Intel®Optane™内存的辅助/数据SATA驱动器加速 此致,Diego V. 以上来自于谷歌翻译 以下为原文 Hi bigBENmagicman, When doing any kind of change in the system, the module must be disabled first from the application. If you haven’t formatted the original drive yet, please try to set it up as the primary drive and try booting from it. Hopefully the system wasn’t got corrupted and you will be able to boot from the drive which should still be concatenated with the Intel® Optane™ Memory. If it works, please go to application and disable the module. Once it’s disabled, set the drive as the secondary unit again. You would need to format the drive because having 2 or more drives with OS is not a supported configuration. Please check the following article for additional information: Secondary/Data SATA Drive Acceleration with Intel® Optane™ Memory Regards, Diego V. |
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jerry1978 发表于 2018-11-2 20:12 不幸的是我已经格式化了另一个驱动器,我不知道我需要禁用Optane模块 以上来自于谷歌翻译 以下为原文 Unfortunately I have already formatted the other drive, I was not aware that I needed to disable the Optane module |
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嗨bigBENmagicman,在这种情况下,您应该尝试格式化英特尔®Optane™内存以删除以前驱动器中的数据。您可以使用Windows *中的Diskpart执行此操作。 请按以下步骤操作: 以管理员身份打开命令提示符。 运行命令Diskpart以进入Diskpart环境。 运行命令列表磁盘以显示系统中的所有磁盘。 应该在那里列出英特尔®Optane™内存。 记下与模块关联的磁盘索引。 运行命令select disk以选择Intel®Optane™Memory。 disk_index值是您在上一步中获得的索引。 运行命令clean all开始清理过程并删除模块的所有信息。如果此过程不起作用或者您看不到该模块,请截取命令提示符或错误消息的屏幕截图并在此处共享。 过程完成后,你可以再试一次,看看你是否可以将模块连接到你的驱动器上。我会等你的回复。祝你有个美好的一天。感谢,迭戈V. 以上来自于谷歌翻译 以下为原文 Hi bigBENmagicman, In this case, you should try to format the Intel® Optane™ Memory to delete the data from the previous drive. You can do this using Diskpart in Windows*. Please follow these steps:
If this process doesn’t work or you cannot see the module, please take a screenshot of the command prompt or error message and share it here. Once the process is done, you can try again to see if you can concatenate the module to your drive. I’ll be waiting for your response. Have a nice day. Regards, Diego V. |
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jerry1978 发表于 2018-11-2 20:27 不幸的是,Optane模块没有显示在设备管理器或DISKPART中,但它显示在我的BIOS中 以上来自于谷歌翻译 以下为原文 Unfortunately, the Optane module is not showing in Device Manager or DISKPART, but it is showing in my BIOS |
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嗨bigBENmagicman,感谢您提供的信息。请尝试从BIOS中重置英特尔®Optane™内存,因为您可以在那里看到它。我不知道BIOS中的选项在哪里,因为这取决于每个特定的制造商, 您应该寻找的选项是“英特尔®快速存储技术”。 英特尔®Optane™Memoy应显示在该部分中,它可能会显示为“Intel MEMPEK1W0 ...”。选择模块,然后单击“重置为非Optane”选项。 此选项将重置模块,允许您在操作系统中查看并再次启用它。最后重新启动计算机并检查模块是否出现在操作系统中。如果在BIOS菜单中找不到该选项,我建议您 联系主板的制造商以获取有关此选项所在位置的帮助。我希望您发现此信息有用。如果您能够重置Intel®Optane™Memory,请告诉我。祝您有个美好的一天。感谢,Diego V. 以上来自于谷歌翻译 以下为原文 Hi bigBENmagicman, Thank you for the information. Please try to reset the Intel® Optane™ Memory from the BIOS as you can see it there. I’m not sure where the option is in your BIOS as that depends on every specific manufacturer, however the option you should look for is “Intel® Rapid Storage Technology”. The Intel® Optane™ Memoy should appear in that section and it may be displayed as “Intel MEMPEK1W0…”. Select the module and then click on the option “Reset to non-Optane”. This option will reset the module an allow you to see it in the OS and enable it again. Finally restart your computer and check if the module appears in the OS. If you cannot find the option in the BIOS menu, I’d recommend you to contact the motherboard’s manufacturer for assistance on where this option is located. I hope you find this information useful. Let me know if you are able to reset the Intel® Optane™ Memory. Have a nice day. Regards, Diego V. |
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jerry1978 发表于 2018-11-2 21:01 你好迭戈, 我能够通过BIOS重置我的Optane模块,现在我可以配对我的Optane卡了。 如上所示,我使用NVME SSD作为我的启动驱动器,使用Evo 860作为SSD存储,使用WD10EZEZ作为HDD存储。 我想将Optane模块与Evo 860配对(当860是我的启动驱动器时配对它)但是Evo 860没有出现在Intel Optane Memory应用程序中作为兼容的驱动器加速 谢谢你的帮助! 以上来自于谷歌翻译 以下为原文 Hi Diego, I was able to reset my Optane module via BIOS, and now I have the ability to pair my Optane card. As I showed above, I am using a NVME SSD as my boot drive, an Evo 860 for SSD storage, and a WD10EZEZ for HDD storage. I would like to pair the Optane module with the Evo 860 (which it was paired with when the 860 was my boot drive) but the Evo 860 is not appearing in the Intel Optane Memory application as a compatible drive to be accelerated Thanks for your help! |
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coolgirl01012 发表于 2018-11-2 21:07 嗨bigBENmagicman, 我在下面的帖子中看到了你的回复:Re:“没有用于intel optane内存的兼容磁盘”错误(我想你对类似的标题感到困惑),我明白一切都运行正常。 嘿迭戈, 我尝试清洁我的SSD,然后让我将我的Optane模块与它配对。 谢谢你的帮助,现在一切正常! 能够以您想要的方式设置系统真是太棒了。 如果您有任何其他问题,请不要犹豫,打开一个新的主题。 我们非常乐意为您提供帮助。 祝你今天愉快。 此致,Diego V. 以上来自于谷歌翻译 以下为原文 Hi bigBENmagicman, I saw your response in the following thread: Re: " No compatible disks for intel optane memory " error (I guess you got confused with the similar titles), and I understand that everything is working fine. Hey Diego, It’s great that you were able to setup the system in the way you wanted. If you ever have any other question, please don’t hesitate to open a new thread. We’ll be more than happy to help you. Have a nice day. Regards, Diego V. |
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