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李雪

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[问答]

无法安装Optane Memory

我正在尝试安装英特尔optane内存32 GB。
但是每当我下载驱动程序时,它都说我无法使用Rapid Storage Technology进行安装。
我不知道快速存储技术是什么。
有人有解决方案吗?
任何帮助表示赞赏。

以上来自于谷歌翻译


以下为原文

I am trying to install intel optane memory 32 gb. However whenever I download the drivers it says I can't install it with Rapid Storage Technology. I don;t really know what rapid storage tech is. Anyone have a solution? Any help is appreciated.

回帖(2)

汤宇

2018-11-1 16:18:01
您好Yoshuga,感谢您在英特尔社区发帖。根据您的提及,您的系统中已经安装了RST应用程序。
您可以使用两个应用程序来管理Intel®Optane™内存。
这些应用程序是英特尔®RST用户界面和英特尔®Optane™内存用户界面。
这两个应用程序都包含模块正常工作所需的RST驱动程序,但是您无法安装它们。如果您尝试安装其中一个应用程序并且您收到该消息是因为您应该已经安装了其中一个

我建议您检查系统中是否确实存在其中一个。如果您要检查并确认哪个应用程序是您要安装的应用程序,哪个应用程序可能已经安装在您的系统中,
请查看以下可以下载两个应用程序的站点:https://downloadcenter.intel.com/product/99745/Intel-Optane-Memory您可以通过查看Windows *中的“程序和功能”列表来确认已安装的应用程序。
打开程序和功能的一种方法是按Windows键+ r并输入appwiz.cpl。
然后单击确定,窗口应该出现。我希望此信息可以澄清您的疑虑。
如果您还有其他问题,请随时提出。祝您有个美好的一天。感谢,Diego V.

以上来自于谷歌翻译


以下为原文

Hi Yoshuga,

Thank you for posting in the Intel communities.

According to what you mentioned, it looks like that you have already the RST application installed in your system. There are two applications that you can use to manage the Intel® Optane™ Memory. These applications are the Intel® RST User Interface and the Intel® Optane™ Memory User Interface. Both applications include the RST driver which is required for the module to work properly, however you cannot install both of them.

If you are trying to install one of these applications and you are getting that message is because you should have one of them already installed. I recommend you to check if you have indeed one of them already in your system.

In case you want to check and confirm which application is the one you are trying to install and which is the one that you may already have installed in your system, please check the following site where both applications can be downloaded: https://downloadcenter.intel.com/product/99745/Intel-Optane-Memory

You can confirm which one you have installed by checking the Programs and Features list in Windows*. One way to open Programs and Features is by pressing the Windows key + r and typing appwiz.cpl. Then click OK and the window should appear.

I hope this information clarifies your concern. If you have additional questions, feel free to ask.

Have a nice day.

Regards,
Diego V.
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李玉鑫

2018-11-1 16:25:32
嗨Yoshuga,我想知道你是否仍然需要英特尔®Optane™内存的帮助,或者如果你能够设置它.Regards,Diego V.

以上来自于谷歌翻译


以下为原文

Hi Yoshuga,

I’d like to know if you still need help with the Intel® Optane™ Memory, or if you were able to set it up.

Regards,
Diego V.
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