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你好朋友,
我知道这个问题已经在其他人的网络中得到了广泛的回答,但我再次问,因为其他答案都没有帮助我。 我有一台带有intel i7 8750H的华硕N580gd,我安装了16GB的optane内存。 在我做之前,我将BIOS升级到最新版本。 问题是无法在任何地方检测到的操作记忆(BIOS,磁盘部件,设备管理器,英特尔快速存储,无处)我尝试重新插入Optane,将Sata模式更改为英特尔RST Optane,磁盘管理,但仍未检测到。 。 即使我尝试使用diskpart来清理这个内存,它也不会显示!! 有没有办法在没有Bios /程序的情况下运行Deconcatenate这个Optane? 我没有尝试的是重新安装操作系统,因为我不想丢失Windows许可证。 我提前感谢你的帮助。 以上来自于谷歌翻译 以下为原文 Hello friends, i know that this problem have been widely answered in others threads, but I ask again because none of the other answers helped me. I've an ASUS N580gd with intel i7 8750H, and I installed an optane memory 16GB. Before i did it, i upgraded the BIOS to the latest version. The problem is that the optane memory its not detected anywhere (BIOS, diskpart, device manager, intel rapid storage, nowhere) I have try to Re-Pluggin Optane, Changing Sata Mode to Intel RST Optane, Disk Management, but still not detected.. Even when I try diskpart to clean this memory, its not Show !! Is there any ways to run Deconcatenate this Optane without Bios / by Programs ?? Thing that i've not tried is to reinstall the OS, because i don't want to lost the windows license. I thank you in advance for all your help. |
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4个回答
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您好Pezepo,感谢您在英特尔®Optane™内存社区中发布您的问题。您是否尝试在其他系统中连接Optane内存?
如果在BIOS或操作系统级别未检测到Optane内存,则意味着Optane可能会损坏,过去是否使用过此Optane内存?只能通过BIOS或Optane软件进行去除。 您使用什么接口连接Optane内存? 我将等待您的反馈,继续解决问题。 最诚挚的问候,Juan N. 以上来自于谷歌翻译 以下为原文 Hello Pezepo, Thanks for posting your question in the Intel® Optane™ Memory community. Have you tried connecting the Optane memory in a different system? Regularly if the Optane memory is not detected at the BIOS or OS level means the Optane could be damaged, have you used this Optane memory in the past? The deconcateneation can only be done by BIOS or the Optane software. What interface are you using to connect the Optane memory? I will be waiting for your feedback to continue to troubleshoot the issue. Best Regards, Juan N. |
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jerry1978 发表于 2018-11-23 19:17 你好Juan,谢谢你的快速回答。 您是否尝试在其他系统中连接Optane内存? 不,我只有我的电脑来测试Optane记忆。 定期如果在BIOS或操作系统级别未检测到Optane内存意味着Optane可能会损坏,您过去是否使用过此Optane内存? 它是全新的记忆,今天刚刚到来。 您使用什么接口连接Optane内存? 如果我理解你的问题,我正在使用我的电脑的m.2端口,BIOS和操作系统都没有识别它。 以上来自于谷歌翻译 以下为原文 Hello Juan, thanks for your quick answer. Have you tried connecting the Optane memory in a different system? No, I only have my computer to test the Optane memory. Regularly if the Optane memory is not detected at the BIOS or OS level means the Optane could be damaged, have you used this Optane memory in the past? The memory it's brand new, just arrived today. What interface are you using to connect the Optane memory? If I understand your question, i'm using the m.2 port of my computer, and neither the BIOS nor the OS recognized it. |
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你好Pezepo,一切似乎都很好。 它看起来像DOA(到达时死机)内存。 请联系您的经销商,以便他们可以帮助您更换。最好的问候,Juan N. 以上来自于谷歌翻译 以下为原文 Hello Pezepo, Everything seems to be fine. It looks like a DOA (dead on arrival) memory. Please contact your distributor so they can assist you with a replacement. Best Regards, Juan N. |
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jerry1978 发表于 2018-11-23 19:49 您好,我已经与保修团队核实过,他们正在处理更换过程。如果您有任何其他问题,请随时与我们联系。最诚挚的问候,Juan N. 以上来自于谷歌翻译 以下为原文 Hello, I have checked with the warranty team and they are now handling the replacement process. If you have any additional question do not hesitate to contact us. Best Regards, Juan N. |
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