完善资料让更多小伙伴认识你,还能领取20积分哦, 立即完善>
电子发烧友论坛|
我正在使用KC705评估套件。
我有一个有效的许可证,它是使用KC705板的凭证代码生成的,并锁定到笔记本的MAC地址。 我的笔记本使用的是u***-to-ethernet adaper。 最近我的旧适配器坏了,所以我不得不更换一个新的u***-to-ethernet适配器。 然后我的MAC地址也发生了变化,许可证也不再有效。 我试图修改Xilinx网站上的许可证,但它说:“抱歉,您已经超过允许的许可证密钥重新生成操作的最大数量。请从Xilinx Web门户网站提交服务请求以获得进一步的帮助。” 我似乎无法删除/修改任何旧许可证或创建新许可证。 Xilinx的一些人可以帮我解决这个问题吗? 我试图访问Xilinx Web Portal,但似乎访问Service Portal的请求仍在等待批准。 以上来自于谷歌翻译 以下为原文 I am using the KC705 Evaluation Kit. I have a valid licence, which is generated from a voucher code with the KC705 board and locked to my notebook's MAC address. My notebook is using a u***-to-ethernet adaper. Recently my old adapter is broken, so I had to change a new u***-to-ethernet adapter. Then my MAC address also changed, and the licence is no longer valid. I tried to modify the licence on Xilinx website, but it said "Sorry, you have exceeded the maximum number of allowed license key regeneration operations. Please submit a Service Request from the Xilinx Web Portal for further assistance." I seems that I cannot delete/modify any old licence or create a new licence. Can some from Xilinx help me resolve this problem? I tried to access Xilinx Web Portal, but it seems that my request for access to Service Portal is still pending approval. |
|
相关推荐
3个回答
|
|
|
这取决于您拥有的许可证类型。
Xilinx提供两种类型的许可证,即1)。 节点锁定许可证2)。 浮动许可证 如果你有一个节点锁定许可证,那么你可以重新生成/修改节点锁定许可证3次。(节点锁定许可证=> 3次) 浮动许可证可以重新生成/修改5次。 (即浮动许可证=> 5次) 一旦超过再生限制,您将无法再生它。 如果您想再次尝试再生,可能需要联系客户服务部。 因此在更改新的u***到以太网适配器的同时重新生成许可证时要注意这一点。 在此处提出非技术服务请求:https://www.xilinx.com/support/service-portal.html。 如果您无权提出服务请求,请联系您的DFAE / XFAE。 他们可以代表您提出新的服务请求。 您可以从以下链接https://www.xilinx.com/about/contact/sales-reps.html获取XFAE的联系方式。 您可以从以下链接获取DFAE的联系方式:https://www.xilinx.com/about/contact/authorized-distributors.html _______________________________________________如果有助于解决您的查询,请将此帖子标记为“接受为解决方案”。 因此,它将有助于其他论坛用户直接参考答案。如果您认为该信息有用且面向答复,请给予此帖子称赞。 以上来自于谷歌翻译 以下为原文 It depends on the type of license you have. Xilinx provides two types of Licenses namely, 1). Node Locked License 2). Floating License If you have a Node locked license then you can regenerate/modify the node locked license 3 times.(i.e. Node Locked license => 3 times)Where as a Floating license can be regenerated/modified 5 times. (i.e. Floating License => 5 times) Once you exceed the regeneration limit, you will not be able to regenerate it again. If you want to get one more attempt of regeneration you may have to contact Customer Services. So be aware of this while regenerating the license while changing a new u***-to-ethernet adapter. Raise a Non-Technical service request here: https://www.xilinx.com/support/service-portal.html. IN case if you do not have access to raise Service Request then please contact your DFAE/XFAE. They can raise new service request behalf of you. You can get contact details of XFAE from the following link https://www.xilinx.com/about/contact/sales-reps.html. You can get contact details of DFAE from the following link https://www.xilinx.com/about/contact/authorized-distributors.html ________________________________________________ Please mark this post as an "Accept as solution" in case if it helped to resolve your query. So that it will help to other forum users to directly refer to the answer. Give kudos to this post in case if you think the information is useful and reply oriented. |
|
|
|
|
|
你好@ savvysky,
我已检查过您的个人资料,您可以访问Xilinx服务门户。 您需要在服务门户(https://www.xilinx.com/support/service-portal.html)的LICENSING部分下打开一个新的SR。 Xilinx客户服务团队将为您解决此问题。 希望这可以帮助。 亲切的问候,Anatoli Curran,Xilinx技术支持----------------------------------------- --------------------------------不要忘记回复,工作,并接受解决方案.---- -------------------------------------------------- ------------------- 以上来自于谷歌翻译 以下为原文 Hello @savvysky, I've checked your profile and you do have access to the Xilinx Service Portal. You’d need to open a new SR under the LICENSING section in Service Portal (https://www.xilinx.com/support/service-portal.html). Xilinx Customer Service team will take care of this issue for you. Hope this helps. Kind Regards, Anatoli Curran, Xilinx Technical Support ------------------------------------------------------------------------- Don’t forget to reply, kudo, and accept as solution. ------------------------------------------------------------------------- |
|
|
|
|
|
你好@ savvysky,
希望你一切顺利。 您是否可以按照上一篇文章中的说明联系Xilinx客户服务? 如果是这样,你现在问题了吗? 如果没有,请告诉我,我将能够进一步帮助您。 祝你今天愉快。 亲切的问候,Anatoli Curran,Xilinx技术支持----------------------------------------- --------------------------------不要忘记回复,工作,并接受解决方案.---- -------------------------------------------------- ------------------- 以上来自于谷歌翻译 以下为原文 Hello @savvysky, Hope you are doing well. Were you able to contact Xilinx Customer Service as instructed in the previous post? If so, is your issue sorted now? If not, please let me know and I will be able to help you further then. Have a nice day. Kind Regards, Anatoli Curran, Xilinx Technical Support ------------------------------------------------------------------------- Don’t forget to reply, kudo, and accept as solution. ------------------------------------------------------------------------- |
|
|
|
|
只有小组成员才能发言,加入小组>>
3148 浏览 7 评论
3437 浏览 4 评论
Spartan 3-AN时钟和VHDL让ISE合成时出现错误该怎么办?
2899 浏览 9 评论
4100 浏览 0 评论
如何在RTL或xilinx spartan fpga的约束文件中插入1.56ns延迟缓冲区?
3083 浏览 15 评论
请问vc707的电源线是如何连接的,我这边可能出现了缺失元件的情况导致无法供电
1363浏览 1评论
求一块XILINX开发板KC705,VC707,KC105和KCU1500
1201浏览 1评论
/9
小黑屋| 手机版| Archiver| 电子发烧友 ( 湘ICP备2023018690号 )
GMT+8, 2025-12-14 12:51 , Processed in 0.732493 second(s), Total 78, Slave 61 queries .
Powered by 电子发烧友网
© 2015 bbs.elecfans.com
关注我们的微信
下载发烧友APP
电子发烧友观察
版权所有 © 湖南华秋数字科技有限公司
电子发烧友 (电路图) 湘公网安备 43011202000918 号 电信与信息服务业务经营许可证:合字B2-20210191

淘帖
3187
