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我需要帮助我的toshiba windows 10笔记本电脑。 当安装了3gb vram时,我的vram显示为32mb。 在驱动程序更新后,我安装的vram下降到1.7 gb,专用的vram为32mb。 视频卡是intel hd图形,我看到其他人通过从Windows 10通过uefi(启动)访问BIOS报告相同的问题。启动无法访问,因此无法修复此错误。 以上来自于谷歌翻译 以下为原文 hello. i need help with my toshiba windows 10 laptop. my vram is show 32mb when 3gb vram was installed. after a driver update my installed vram dropped to 1.7 gb with the dedicated vram of 32mb. the video card is intel hd graphics, and i have seen other persons report the same problem by accessing bios through uefi(boot) from windows 10. the boot is not accessible, so there is no way of fix this error. |
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您好vosaci,感谢您加入我们的英特尔®社区,我将帮助您进一步解决您的问题。为了分享更准确的答案,请向我提供由我们的英特尔®系统支持实用程序生成的报告*附加文件
,您必须单击响应框右下角的“附加”选项。根据您的系统所具有的控制器,这些值可能会发生变化。我希望尽快收到您的回复.Regards,Diego S. 以上来自于谷歌翻译 以下为原文 Hello vosaci, Thank you for joining our Intel ® Community, I will help you further with your issue. In order to share a more accurate answer, please provide me the report generated by our Intel® System Support Utility for Windows* To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box. Depending on the controller that your system has, these values may change. I hope to hear from you soon. Regards, Diego S. |
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jerry1978 发表于 2018-10-25 18:20 谢谢回复, 这是我的系统信息 Detailed-System-Report.html.zip 2.5 K. 以上来自于谷歌翻译 以下为原文 thanks for the reply, here is my system information |
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您好vosaci,感谢您加入我们的英特尔®社区。我们目前正在进行进一步的研究,以解决您的问题。 一旦我们得到答案,我们将尽快与您联系。我希望这有帮助.Regards,Diego S. 以上来自于谷歌翻译 以下为原文 Hello vosaci, Thank you for joining our Intel ® Community. We are currently performing further research in order to address your question. We are going to reach you as soon as we have an answer. I hope this helps. Regards, Diego S. |
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jerry1978 发表于 2018-10-25 18:45 您好vosaci,感谢您的耐心等待。在这种情况下,您遇到的行为不是错误,而是操作系统限制。英特尔®处理器图形硬件不使用单独的存储库用于图形/视频。 相反,图形处理单元(GPU)使用系统内存。 英特尔®图形驱动程序与操作系统(OS)配合使用,可以充分利用中央处理器(CPU)和GPU上的系统内存,以获得计算机当前的工作负载,从而形成共享内存。系统只能看到一半 3 GB,是因为在Windows * 10中,控制器的内存(即使它与Windows 10 *不兼容)限制为最大量为1792 MB(1,7 GB)。有关更多信息,您可以 请访问我们关于Windows®10英特尔®图形内存的常见问题解答希望这有帮助.Regards,Diego S. 以上来自于谷歌翻译 以下为原文 Hello vosaci, Thank you for your patience. In this case, the behavior that you are experiencing is not an error, but an OS limitation. Intel® processor graphics hardware doesn't use a separate memory bank for graphics/video. Instead, the Graphics Processing Unit (GPU) uses system memory. The Intel® graphics driver works with the operating system (OS) to make the best use of system memory across the Central Processing Units (CPUs) and GPU for a computer’s current workload, making a shared memory. The fact that the system only sees half of the 3 GB, is because in Windows * 10 the memory for your controller (even if it is not compatible with Windows 10*) is limited to the maximum amount of 1792 MB (1,7 GB). For more information, you can visit our Frequently Asked Questions for Intel® Graphics Memory on Windows® 10 I hope this helps. Regards, Diego S. |
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vosaci:我想知道以前发布的信息是否对您有用,以及您是否需要进一步的帮助?问候,Alberto R.Intel客户支持技术人员是否与英特尔公司签订合同 以上来自于谷歌翻译 以下为原文 vosaci: I jut wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation |
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