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[问答]

无法启用optane内存

嗨支持
我购买了32Gb Optane M.2内存模块。
我转换为GPT,安装RST,禁用CSM,在主驱动器末端至少制作了5MB的未分配空间。
我在Bios中将M.2端口重新映射到RST,并且该模块在BIOS / UEFI中显示在RST下,但在RST中的“intel Optane Memory”选项卡下,它表示“您的系统似乎是英特尔的内存
准备就绪但计算机中未检测到英特尔操作内存模块。请安装兼容模块“。
MB:Asrock Z3​​70 Extreme使用M.2_1
CPU:i5-8600k
硬盘:WD 3TB
请帮我...
谢谢     
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以上来自于谷歌翻译


以下为原文

Hi Support

I have purchased a 32Gb Optane M.2 memory module.

I converted to GPT, installed RST, disabled CSM, made at least 5MB ofunallocated space at the end of the main drive. I have remapped the M.2 port to RST in the Bios, and the module shows up under RST in the BIOS/UEFI, but under the "intel Optane Memory" tab in RST, it states "your system appears to be intel optane memory ready but no intel optane memory modules were detected in your computer. Please install a compatible module".

MB:Asrock Z370 Extreme use M.2_1
CPU:i5-8600k
HDD:WD 3TB

Please help me...

Thanks


回帖(3)

汤宇

2018-11-5 11:34:02
您好Pneumoflux,感谢您在英特尔社区发帖。我了解您在设置英特尔®Optane™内存时遇到问题。根据您的描述,我建议您尝试安装英特尔®Optane™内存。
您的主板刚刚确认问题的另一个M.2插槽与它所连接的端口无关。
有时,一切都在BIOS和操作系统中正确设置,但根本原因是模块所连接的端口,所以请试试这个,让我知道结果。如果以前的建议没有任何区别,请下载
英特尔®系统支持实用程序(SSU)并运行完整报告以生成系统报告,以便我们检查它并查看是否还有其他缺失。
可以从以下站点下载此工具:https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-您可以尝试的第二个建议是清理数据
模块以防万一存储在其中的某些内容阻止您正确启用它。
这真的很奇怪,可能不是你的情况,但只是为了确保我们可以尝试它。为了清理模块中的数据,请以管理员身份打开命令提示符并运行命令Diskpart进入Diskpart环境并按照
这些步骤: 
进入Diskpart后,运行命令列表磁盘以显示系统中的所有磁盘。
应该在那里列出英特尔®Optane™内存。
记下磁盘索引,因为我们将在下一个命令中使用它。
运行命令select disk以选择Intel®Optane™Memory。
运行命令clean all以开始清理过程。
确保从上一个命令中选择了英特尔®Optane™内存,因为此过程将删除模块中的所有数据。等待该过程结束并尝试再次启用该模块。
让我知道结果。我会等你的回复。祝你有个美好的一天。感谢,迭戈五世。

以上来自于谷歌翻译


以下为原文

Hi Pneumoflux,

Thank you for posting in the Intel Communities.

I understand that you are having issues setting up the Intel® Optane™ Memory.

According to what you have described, I’d recommend to try to install the Intel® Optane™ Memory in the other M.2 slot that your motherboard has just to confirm the issue is not related to the port where it’s connected to. Sometimes, everything is correctly setup in the BIOS and OS, but the root cause is the port where the module is connected to, so please try this and let me know the result.

If the previous suggestion doesn’t make any difference, please download the Intel® System Support Utility (SSU) and run the full report to generate a system report, so that we can check it and see if there is something else missing. This tool can be downloaded from the following site: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

A second suggestion that you may try is to clean the data in the module just in case there is something stored in it that it’s preventing you from enabling it properly. This is really weird and may not be your case, but just to be sure we can try it.

In order to clean the data in the module, please open the command prompt as administrator and run the command Diskpart to enter in Diskpart environment and follow these steps:

 

  • Once you are in Diskpart, run the command list disk to display all the disks in your system. The Intel® Optane™ Memory should be listed there. Take note of the disk index because we will use it in the next command.
  • Run the command select disk to select the Intel® Optane™ Memory.
  • Run the command clean all to start the cleaning process. Make sure you selected the Intel® Optane™ Memory from the previous command because this process will delete all data in the module.

Wait until the process ends and try to enable the module again. Let me know the results.

I’ll be waiting for your response.

Have a nice day.

Regards,
Diego V.
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李玉鑫

2018-11-5 11:53:35
引用: jerry1978 发表于 2018-11-5 12:37
您好Pneumoflux,感谢您在英特尔社区发帖。我了解您在设置英特尔®Optane™内存时遇到问题。根据您的描述,我建议您尝试安装英特尔®Optane™内存。
您的主板刚刚确认问题的另一个M.2插槽与它所连接的端口无关。
有时,一切都在BIOS和操作系统中正确设置,但根本原因是模块所连接的端口,所以请试试这个,让我知道结果。如 ...

嗨,迭戈。
谢谢您的回复。
抱歉,问题是由将系统驱动器连接到SATA ASMedia端口引起的。当将系统驱动器连接到SATA Intel端口时,我可以启用optane内存。
非常感谢你。

以上来自于谷歌翻译


以下为原文

Hi, Diego.
 
Thank you for your reply.

Sorry, the problem was caused by connecting the system drive to the SATA ASMedia port.
When connecting the system drive to the SATA Intel port, I can enable optane memory.
 
Thank you very much.
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汤宇

2018-11-5 12:07:06
引用: cd340823 发表于 2018-11-5 12:57
嗨,迭戈。
谢谢您的回复。
抱歉,问题是由将系统驱动器连接到SATA ASMedia端口引起的。当将系统驱动器连接到SATA Intel端口时,我可以启用optane内存。

您好Pneumoflux,感谢您的确认。
很高兴你能够启用该模块。如果您有其他问题或疑问,请不要犹豫,打开一个新线程。
我们非常乐意为您提供帮助。祝您度过愉快的一天。感谢Diego V.

以上来自于谷歌翻译


以下为原文

Hi Pneumoflux,

Thank you for the confirmation. It's great you were able to enable the module.

If you ever have another issue or question, don’t hesitate to open a new thread. We’ll be more than glad to help you.

Have a nice day.

Regards,
Diego V.
 
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