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嗨,我的wifi卡问题一直存在。
我在笔记本电脑上的早期卡已经停用,我无法获得它的驱动程序。 这导致我买了一个新的wifi卡双频AC 7260.安装很好,现在它生成一个代码10,并声明设备无法启动。 为什么会发生这种情况,我该如何解决它。 我已按照其他一些主题列出的步骤进行操作。 卸载它,清除临时文件,再次安装等但结果相同。 请帮忙。 我现在对你的产品感到非常沮丧。 以上来自于谷歌翻译 以下为原文 Hi, I have been having issues with my wifi card. My earlier card on my laptop was discontinued and I couldnt get the drivers for it. Which lead me to buy a new wifi card the dual band AC 7260. Install went fine and now it generates a code 10 and states the device cannot start. Why is this happening and how can I fix it. I have followed your steps listed on some other threads. Uninstalling it, clearing the temp files, installing it again etc. but same result. Please help. Am really frustrated with your products now. |
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7个回答
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Hellovibzpan,我知道您在安装新无线网卡后收到错误代码。关于这一点,我想提一下,为了正确升级无线网卡和/或更换无线网卡,您首先需要与之联系。
计算机制造商(您的笔记本电脑的制造商),这是因为在更换适配器之前必须考虑某些事项。 请参阅以下链接以获取更多相关信息:https://www.intel.com/content/www/us/en/support/articles/000005687/network-and-io/wireless-networking.htmlFor 这个原因,我在这种情况下的最佳建议是联系您的笔记本电脑制造商,这样您就可以获得最佳帮助并成功升级/安装无线适配器.Regards,David V 以上来自于谷歌翻译 以下为原文 Hello vibzpan, I understand that you are receiving an error code after you installed the new wireless card. Regarding this, I would like to mention that in order to properly upgrade the wireless card and/or replace it, you first need to get in contact with the computer manufacturer (Your laptop's manufacturer), this is because there are certain things that must be considered before changing the adapter. Please refer to the link below in order to have more information about it: https://www.intel.com/content/www/us/en/support/articles/000005687/network-and-i-o/wireless-networking.html For that reason, my best recommendation in this case is for you to contact the manufacturer of your laptop so this way you can get the best assistance and successfully upgrade/install the wireless adapter. Regards, David V |
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Hellovibzpan,我正在跟进您的案件并发现我们没有收到您的回复。如果您需要更多帮助,请不要犹豫回复.Regards,David V
以上来自于谷歌翻译 以下为原文 Hello vibzpan, I am following up with your case and see that we have not heard back from you. If you need more assistance do not hesitate to reply. Regards, David V |
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cd340823 发表于 2018-11-28 14:11 你好大卫 问题尚未解决。 没有提供解决方案。 只是斜坡的肩膀 以上来自于谷歌翻译 以下为原文 Hello David The problem has not been solved. No solution was provided. Just slopey shoulders |
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Hellovibzpan,感谢您的回复。我们正在与您合作,以便为您当前的问题找到最佳解决方案。 尽管如此,如果组件已经安装在OEM(原始设备制造商)计算机上,如戴尔,华硕,宏基等。那么它必须由他们安装,您必须联系他们以获得帮助。如果可能,请提供给我 系统支持实用程序报告。 此报告可以从我们的工具生成,您可以参考下面的链接,以便下载它:https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-确保 将创建的报告附加到此thread.Regards,David V1 以上来自于谷歌翻译 以下为原文 Hello vibzpan, Thank you for your response. We are working with you in order to find the best solution for your current problem. Nevertheless, if the component has been installed in an OEM (Original Equipment Manufacturer) computer like Dell, Asus, Acer, etc. Then it must be installed by them, you must contact them for assistance in this. If possible, please provide me with an System Support Utility report. This report can be generated from our tool, you can refer to the link below so you can download it: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Make sure to attach the created report to this thread. Regards, David V1 |
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jerry1978 发表于 2018-11-28 14:45 谢谢。 请参阅附件,系统支持实用程序报告。 干杯大卫。 system-support-utility-report.txt.zip 7.8 K. 以上来自于谷歌翻译 以下为原文 Thanks. Please see attached, the system support utility report. Cheers David. |
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Hellovibzpan,感谢您的回复。我正在查看系统支持实用程序报告中的信息,我可以看到,事实上,该系统是由OEM制造的。 在这种情况下,您需要与Dell *联系以获得有关网络适配器问题的进一步支持。请记住,在更换无线适配器之前,您需要联系制造商以获得此方面的帮助,也可能是适配器 你得到的是有缺陷的,如果你可以使用另一个,建议尝试使用另一个,但是再次,这是戴尔的指示/说明必须做的事。我为任何不便表示歉意。大卫V 以上来自于谷歌翻译 以下为原文 Hello vibzpan, Thank you for your response. I was reviewing the information in the System Support Utility report and I can see that in fact, this system was manufactured by an OEM. In this case, you will need to contact Dell* for further support with the issue with the network adapter. Remember that always, before replacing the wireless adapter, you need to contact the manufacturer for assistance with this, it is also possible that the adapter you got is defective, it is advisable to try with a different one if you have access to one, but again, this is something that must be done with Dell's directions/instructions. I apologize for any inconvenience. Regards, David V |
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Hellovibzpan,我正在跟进您的案例并看到我们没有收到您的回复。您能否与您的计算机制造商联系以解决此问题?如果您需要更多帮助,请不要犹豫回复.Regards,David VIntel客户支持技术人员 与英特尔公司的合同 以上来自于谷歌翻译 以下为原文 Hello vibzpan, I am following up with your case and see that we have not heard back from you. Were you able to contact your computer's manufacturer to address this? If you need more assistance do not hesitate to reply. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation |
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