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我已经以某种方式在英特尔快速存储技术上创建了一个“音量”,它将我的硬盘和固态硬盘结合起来,我不再能够在我的笔记本电脑上访问这些文件来存储我的文件,或者对我的旧文件有任何访问权限。
这总共是1TB的数据。 我想我需要重置驱动程序,(根据谷歌),但我不知道这意味着什么或它是否正确。 我附上了一张图片,显示我的硬盘在英特尔RST上显示的位置,但不知道如何重置/将其放回我的电脑上。 重置笔记本电脑没有任何效果。 如果我把所有文件都作为一台相对较新的笔记本电脑丢失,我就不会感到困扰,我真的需要将我的存储空间用于大学。 第二个屏幕截图是我目前可以访问的内容,正如您所看到的,它不显示硬盘或SSD,而只显示一般的ACER笔记本电脑存储 非常感谢 雷切尔 以上来自于谷歌翻译 以下为原文 I've somehow created a "volume" on Intel Rapid Storage Technology which has combined my HDD and SSD and I no longer have access to this on my laptop to store my files, or have any access at all to my old files. This is 1TB of data in total. I think I need to reset the driver, (according to google) but I don't know what that means or if it is correct. I have attached a picture showing where my HDD is shown on Intel RST but have no idea how to reset it/ put it back on my pc. Resetting the laptop had no effect. I am not bothered if I loose all my files as its a relatively new laptop I just really need my storage back for uni. The second screenshot is what I currently have access to, which as you can see, does not show the HDD or SSD but just the general ACER laptop storage Many Thanks Rachel |
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RachelC:我们会尽力提供您正在寻找的信息。如果您有选择,请在进行任何更改之前备份所有重要信息。根据图片中显示的信息,实际创建的卷是恢复
音量,它不是像1,2或5这样的RAID卷,这就是为什么你只能看到一般的ACER笔记本电脑存储。只是为了让你知道,有一个访问英特尔®RST菜单的快捷方式,“Ctrl + 我“,你将能够创建或删除RAID卷。从我们这边没有文件或工具参考如何重置驱动程序或将其放回。在这种情况下,我们建议直接与 宏碁他们可以提供有关此方案的更多详细信息:https://www.acer.com/ac/en/US/content/supportRegards,Alberto R.Intel客户支持技术人员与英特尔公司签订合同 以上来自于谷歌翻译 以下为原文 RachelC: We will do our best to provide the information you are looking for. If you have the option, please back up all the important information before doing any changes. Based on the information showing in the picture, actually the volume created is a recovery volume, it is not a RAID volume such as 1,2 or 5 and that is why you can only see the general ACER laptop storage. Just to let you know, there is a shortcut to access the Intel® RST menu, "Ctrl+i", where you will be able to create or delete a RAID volume. From our side there are no documents or tools in reference of how to reset the driver or to put it back. In this case we recommend to get in contact directly with Acer so they can provide further details about this scenario: https://www.acer.com/ac/en/US/content/support Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation |
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