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我一直试图在HNS7200AP计算模块上获得一个KNL来发布,但它似乎停留在邮政编码0x19:SB PEIM,偶尔会重置自己并且ges再次卡住。 有关于如何调试此问题的任何建议吗? 所有帮助表示赞赏。 谢谢, 布赖恩 以上来自于谷歌翻译 以下为原文 Hi, I've been trying to get a KNL on the HNS7200AP compute module to post, but it seems to be stuck at post code 0x19: SB PEIM, and occasionally resets itself and ges stuck again. Are there any suggestions on how to debug this issue? All help is appreciated. Thanks, Brian |
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15个回答
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您好Brian,为了更好地了解您的问题,请通过提供更多附加信息来帮助我们:您的系统有多少内存?您有什么设备连接到HWS7200AP?这是您第一次获得此POST代码
?您最近是否在系统中添加了新设备?您当前运行的操作系统是什么?您目前的BIOS版本是什么?最好的问候,Sergio S. 以上来自于谷歌翻译 以下为原文 Hello Brian, In order to better understand your problem, help us by providing more additional information: How much memory do you have on your system? What devices do you have connected to the HNS7200AP? Is this the first time that you are getting this POST code? Did you recently add a new device to your system? What operating system are you currently running? What is the current BIOS version that you have? Best regards, Sergio S. |
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jerry1978 发表于 2018-11-21 11:39 嗨塞尔吉奥, 尚未安装操作系统。 这是我第一次启动该模块。 在dimm插槽A / B(16gb ea)上安装了两个dimms。 没有设备添加到系统中。 BIOS ID为“S72C610.86B.01.02.0001.112820162103” 谢谢, 布赖恩 以上来自于谷歌翻译 以下为原文 Hi Sergio, There is no operating system installed yet. This is my first boot up of the module. There are two dimms installed on dimm slots A/B (16gb ea). No device has been added to the system. The BIOS ID is "S72C610.86B.01.02.0001.112820162103" Thanks, Brian |
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您好布莱恩,我们感谢您的回复。作为故障排除建议,请在您的系统上执行BIOS更新至版本R01.03.0018。 请单击此处获取更多信息。此外,使用最小配置启动系统,只需一个内存模块,无需连接硬盘驱动器。最重要的是,Sergio S. 以上来自于谷歌翻译 以下为原文 Hello Brian, We appreciate your reply. As troubleshooting suggestion, please perform a BIOS update on your system to version R01.03.0018. Please click herefor more information. Additionally, boot your system with the minimal configuration, just one memory module and no hard drives connected. Best regards, Sergio S. |
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jerry1978 发表于 2018-11-21 12:10 嗨塞尔吉奥 我无法更新BIOS。 我已将跳线设置为BIOS恢复并将您发送的链接中的内容复制到闪存驱动器(u***2,fat32),但似乎没有读取u***。 事件日志显示模块已启动BIOS恢复过程,邮政编码显示为0xF1。 但是一段时间后硬件会自行重置。 我已经分离了所有设备,并使用一个内存dimm启动。 还有什么我可以尝试的吗? 谢谢, 布赖恩 以上来自于谷歌翻译 以下为原文 Hi Sergio I am unable to update the BIOS. I've set the jumper to BIOS recovery and copied the contents from the link you sent to a flash drive (u***2, fat32) but the u*** does not seem to be read. The event logs show that the module has started the BIOS recovery process and the post code is shown as 0xF1. However after a while the hardware resets itself. I've detached all devices and booted with one memory dimm. Is there anything else I can try? Thank you, Brian |
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60user155 发表于 2018-11-21 12:28 你好布莱恩,如果系统启动了一个内存,这意味着一个内存模块可能有缺陷的内存或内存插槽。你有没有尝试交换内存模块或测试不同内存插槽上的内存模块? 您也可以尝试在您的系统上使用不同的内存。在BIOS更新期间,您已将两个内存模块连接到您的系统,如果您这样做,请尝试仅使用一个内存模块更新BIOS: 更新程序 解压缩更新包的内容并将所有文件复制到USB闪存驱动器上的根目录。 将USB闪存驱动器插入英特尔®服务器系统上任何可用的USB端口进行更新。 打开服务器电源。 系统将自动访问uEFI shell并开始更新过程。选项2 如果文件已复制到根目录以外的文件夹,请将服务器引导至uEFI shell。 这可以在POST期间通过BIOS设置实用程序访问,也可以通过POST期间访问的Boot Menu访问。 在uEFI shell中运行map -rcommand以安装USB闪存驱动器。 运行thefs0:命令将文件夹更改为USB闪存驱动器。 USB闪存驱动器也可以安装到fs1:取决于其他已安装的设备。 数字off#取决于map -rcommand的结果。 将文件夹更改为包含更新包文件的文件夹,并手动启动Start.nshscript文件以开始加载所有更新。 在更新过程成功完成后重新启动系统。请注意,对于这两个更新过程,您可以将跳线置于正常模式。最好的问候,Sergio S. 以上来自于谷歌翻译 以下为原文 Hello Brian, If the system booted with one memory, that means that one for the memory that one of the memory modules might be defective or the memory slot. Have you tried swapping the memory modules or to test the memory modules on different memory slots? You can also try different memory on your system. During the BIOS update did you have both memory modules connected to your system, if you did, please try to update the BIOS with only one memory module: Update procedure
Best regards, Sergio S. |
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jerry1978 发表于 2018-11-21 12:38 嗨塞尔吉奥, 我真的很感激这些建议。 我已确认内存模块正在另一个系统上运行。 BIOS更新是通过一个内存模块完成的; 我已经分别尝试了每个dimm插槽,也没有使用任何模块。 如上所述,我还将跳线设置为默认位置。 对于所有这些情况,系统没有完成发布并卡在“0x19:SB PEIM”。 似乎没有访问USB(闪存驱动器上的LED指示灯亮起任何活动)并且视频在卡住之前似乎没有初始化,因此我无法使用视频调试电缆。 这可能是CPU问题吗? 或者一个主板问题(我附上了一些看似变色的板载芯片的图像 - 不确定这是否相关)? 感谢您提供的帮助! 布赖恩 hns7200ap_mb.jpg 4.9 MB 以上来自于谷歌翻译 以下为原文 Hi Sergio, I really appreciate the suggestions. I have confirmed that the memory modules are working on another system. The BIOS update was done with one memory module; I've tried each dimm slot separately and using no modules as well. As suggested I've also set the jumper to the default position. For all these cases the system does not complete post and gets stuck at "0x19: SB PEIM". The u*** does not seem to be accessed (there is a led on the flash drive which lights up on any activity) and the video does not seem to be initialized before it gets stuck so I am unable to use the video debug cable. Could this possibly be a CPU issue? Or a motherboard issue (I've attached an image of some on board chips which seemed discolored - not sure if this is related)? Thank you for the help provided so far! -Brian
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你好布莱恩,在检查你以前的帖子时,我们想知道你是否能用内存模块启动你的系统。另外,你可以尝试在你的系统上测试不同的内存并测试你的系统没有内存,你应该得到3声嘟嘟声 服务器主板检测处理器。 如果您没有收到3声嘟嘟声,问题可能与处理器或服务器主板有关.Regards,Sergio S. 以上来自于谷歌翻译 以下为原文 Hello Brian, Upon checking your previous posts, we were wondering if you were able to boot your system with just memory module. Additionally, you can try to test different memory on your system and test your system with no memory, you should get 3 beeps indicating that the server board is detecting the processor. If you do not get the 3 beeps the problem can be related either with the processor or the server board. Regards, Sergio S. |
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jerry1978 发表于 2018-11-21 13:07 您好Brian,我们正在跟进您的问题,想知道您是否还需要更多帮助。最好的问候,Sergio S. 以上来自于谷歌翻译 以下为原文 Hello Brian, We are following up your question and would like to know if you still need more assistance. Best regards, Sergio S. |
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jerry1978 发表于 2018-11-21 13:07 您好Brian,我正在回答您的问题,我们想知道您是否需要更多帮助。最好的问候,Sergio S. 以上来自于谷歌翻译 以下为原文 Hello Brian, I am following up on your problem, and we would like to know if you need more assistance. Best regards, Sergio S. |
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嗨塞尔吉奥, 抱歉延迟回复,我过去一周旅行了。 看起来这是一个硬件问题,因为我没有听到你在之前的帖子中提到的3声嘟嘟声。 这可能解释了为什么系统没有完成发布。 谢谢, 布赖恩 以上来自于谷歌翻译 以下为原文 Hi Sergio, Sorry for the delayed response, I was traveling the past week. It looks like this is a hardware issue since I'm not hearing the 3 beeps that you mentioned in an earlier post. This probably explains why the system was not completing post. Thanks, Brian |
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您好Brian,我们建议您在不同的系统上测试所有组件,包括处理器,如果您能够在没有任何代码的情况下启动,这意味着问题与计算模块有关,并且我们需要执行保修 replacement.Best问候,Sergio S. 以上来自于谷歌翻译 以下为原文 Hello Brian, What we recommend you will be to test all the components, including the processor, on a different system and if you are able to boot without any codes this means that the problem is related with the compute module and we need to perform a warranty replacement. Best regards, Sergio S. |
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jerry1978 发表于 2018-11-21 13:54 您好Brian,我正在跟进您的问题,我们想知道您是否需要更多帮助。最好的问候,Sergio S. 以上来自于谷歌翻译 以下为原文 Hello Brian, I am following up on your problem, and we would like to know if you need more assistance. Best regards, Sergio S. |
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您好Brian Shi,我正在跟进您的英特尔®计算模块HNS7200AP的问题,我们想知道您是否需要进一步的帮助。请注意。 塞尔吉奥·S 以上来自于谷歌翻译 以下为原文 Hello Brian Shi, I am following up your issue with the Intel® Compute Module HNS7200AP and we would like know if you need further assistance. Regards. Sergio S. |
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嗨塞尔吉奥, 看起来不需要进一步的帮助。 我目前无法访问系统。 谢谢您的帮助, 布赖恩 以上来自于谷歌翻译 以下为原文 Hi Sergio, It doesn't look like further assistance will be needed. I don't have access to the system at the moment. Thanks for the help, Brian |
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None 以上来自于谷歌翻译 以下为原文 Hello Brian Shi, You are welcome, please feel free to contact us back in case you need more assistance. Best Regards. Sergio S. |
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