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我让英特尔RST 15.2.0.1020完美地工作了两年但突然停止了我的PC需要重新启动或重新安装RST的错误。
由于重启没有解决问题，我试图重新安装它，但得到以下错误“平台不支持”。 我能够安装的唯一版本是12但是无法识别我现有的阵列或驱动器。 我附上15.2.0.1020的日志。 请建议我如何解决它。 我使用的是Windows 7 Professional，我的主板是AsRock z77 extreme4。 Intel_rst_logs.zip 287.5 K. 以上来自于谷歌翻译 以下为原文 I had Intel RST 15.2.0.1020 working perfectly for two years but suddenly it stopped working with an error that my PC needed to be restarted or RST reinstalled. Since restart didn't fix the problem I tried to reinstall it but get the following error "Platform not supported". The only version I was able to install was 12 but that doesn't recognize my existing arrays or drives. I attached the logs for 15.2.0.1020. Please suggest how I can fix it. I'm on Windows 7 Professional and my mother board is AsRock z77 extreme4.
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3个回答
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Hellomarting456，我知道您在重新启动并重新安装后，目前遇到了英特尔®快速存储技术问题。请注意，为了最好地帮助您，我需要您的系统提供更多信息，请向我提供英特尔®系统
支持实用程序报告，此报告可以从我们的工具生成，您可以参考下面的链接，以便下载它：https：//downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for- Windows-确保将创建的报告附加到此thread.Regards，David V. 以上来自于谷歌翻译 以下为原文 Hello marting456, I understand that you are currently experiencing problems with your Intel ® Rapid Storage Technology after the restart and reinstall. Regarding this, in order to best assist you, I will need more information from your system, please provide me with an Intel ® System Support Utility report, this report can be generated from our tool, you can refer to the link below so you can download it: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Make sure to attach the created report to this thread. Regards, David V |
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jerry1978 发表于 2018-11-16 10:40 谢谢。 我想我发现了这个问题。 我的BIOS将sata模式重置为AHCI，一旦我将其设置为RAID，最新的Win7 RST安装就可以了。 以上来自于谷歌翻译 以下为原文 Thanks. I think I found the problem. My bios reset the sata mode to AHCI and once I set it to RAID the latest Win7 RST installation worked. |
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Hellomarting456，感谢您的回复。我很高兴知道它现在正在运行。 如果您需要更多帮助，请随时回复以获得进一步的帮助。 我现在将继续关闭这个请求。大卫V. 以上来自于谷歌翻译 以下为原文 Hello marting456, Thank you for your response. I am really glad to know it is working now. If you need any more assistance do not hesitate to reply for further help. I will proceed to close this request for now. Regards, David V |
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