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很长一段时间,当需要无线连接时,我们为英特尔主板DN2800MT2配备了英特尔AC3160无线适配器。
我们使用的是Windows 7/32 Bit。 这很好,没有任何问题。 当我们在最后几天安装新设备时,这不再起作用了。 不再识别AC 3160适配器,并且设备在设备管理器中有一个黄色感叹号。 用于安装的当前映像与以前用于安装的映像之间的唯一区别是7月和8月的Microsoft更新。 我们尝试了很多。 当然我们使用最新的驱动程序(20.70.0)进行了“干净安装”,但无论我们尝试了什么,适配器都不能正常工作...... 我们可以做什么? 以上来自于谷歌翻译 以下为原文 For a long time we equipped Intel boards DN2800MT2 with the Intel AC3160 Wireless-Adapter, when wireless connection was needed. We are using Windows 7/32 Bit. This worked fine and without any problems. When we put on a new device in the last days, this didn't work any more. The AC 3160 adapter is no longer recognized and the device has a yellow exclamation mark in the device manager. The only difference between the current image used for the installation and the image previously used for the Installation are the Microsoft updates of July and August. We tried a lot. Of course we did a "clean installation" with the latest drivers (20.70.0), but whatever we tried, the adapter just dosen't work... What can we do? |
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您好CaipiS,感谢您在本社区发布您的查询。英特尔®客户服务不再响应DN2800MT2的电话,聊天或电子邮件查询,但您可能想尝试我们的停产产品社区以获得社区其他成员的推荐
。 您可能还会发现停产产品网站有助于满足您的要求。根据简要说明,您的英特尔®双频无线AC 3160可能存在缺陷,但作为最后一步的故障排除步骤,您可以尝试重新安装操作系统 使用之前使用的图像(没有更新)来检查是否有任何区别。如果这不起作用,最好的建议是与您原来的购买地点取得联系,这样您就可以更换无线卡。我希望这样 帮助。最好的问候,迭戈S. 以上来自于谷歌翻译 以下为原文 Hello CaipiS, Thank you for posting your inquiry in this Community. Intel ®Customer Service no longer responds to telephone, chat, or e-mail inquiries for the DN2800MT2 but you may want to try our Discontinued Products Community to get recommendations from fellow community members. You may also find the Discontinued Products Website helpful to address your request. Regarding your Intel® Dual Band Wireless-AC 3160, based on the brief description, it might be defective, however as a last step troubleshooting step you can try to reinstall the OS with the previously used image(without the updates) to check if that makes any difference. If that does not work , the best recommendation is to get in touch with your original place of purchase so you can get your Wireless card replaced. I hope this helps. Best regards, Diego S. |
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