怎么解决Quake Champions中Intel HD 5500的闪烁？

您好IMP700，感谢您加入此英特尔社区。由于游戏性能可能因硬件，软件和游戏配置而异，我们希望获得更多信息以正确解决此问题。如果您可以附加视频，将会很有帮助。
在游戏时闪烁游戏体验。
请附上游戏配置图片。请记住，建议让图形驱动程序保持最新状态。
您是否尝试过更新图形驱动程序？另外，请运行英特尔®系统支持实用程序并附上报告以查看您的系统配置.1。下载英特尔®系统支持实用程序并将应用程序保存到您的系统.https：
//downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=916002。打开应用程序，然后单击扫描以查看系统和设备信息。
英特尔®系统支持实用程序默认为扫描后输出屏幕上的摘要视图。
单击其中显示摘要的菜单以更改为详细视图.3。要保存扫描，请单击“下一步”，然后单击“保存”。
您可以将文件保存到计算机上任何可访问的位置.Wanner G.



以下为原文

Hello IMP700, 

Thank you for joining this Intel Community.

Because gaming performance may vary depending on hardware, software and game configuration, we would like to get more information to address this issue correctly.

It will be helpful if you could attach a video of the flickering the game experiencies when you play. Please attach pictures of the game configuration, too. 

Keep in mind that it is recommended to have the graphics driver up to date. Have you tried updating the graphics driver?

Also, please run the Intel® System Support Utility and attach the report to take a look at your system configuration.

1.Download the Intel® System Support Utility and save the application to your system.
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600
2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.
3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.

Wanner G. 

是的，即使在窗口模式下仍然相同。



以下为原文

Yes, still the same even in window mode.

HelloIMP700，感谢您的回复。我们将对此问题做进一步的研究.Wanner G.



以下为原文

Hello IMP700, 

Thank you for your reply. 

We will do further research about this issue. 

Wanner G. 

您好IMP700，我还在研究这个问题，我正在查看附带的报告。这是您的系统型号：-HP ProBook 430 G2SKU：K3R10AV根据支持网站，有适用于您的计算机的AMD视频驱动程序。
这个型号也有独立的图形吗？
我在附带的报告中找不到这些信息。如果是这样的话，请告诉我是否使用独立显卡进行纹理闪烁？此外，该型号是否附带Windows * 7或Windows * 8.1？Wanner G.Intel客户
支持技术人员与英特尔公司签订合同



以下为原文

Hello IMP700, 

I am still doing research about this issue and I was checking the report attached.

This is your system model:

-HP ProBook 430 G2
SKU: K3R10AV

According to the support website, there are AMD Video Drivers available for your computer. Does this model have discrete graphics, too? I could not find this information on the report attached.
If it does, could you please let me know if texture flickering occurs using the discrete graphics?

Also, does this model come with Windows* 7 or Windows* 8.1?

Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation

你好，
这个型号实际上只有英特尔HD 5500 GPU，默认情况下有Windows 8，但我使用的是Windows 10。
此外，我已将RAM从4GB增加到16GB。
谢谢你的帮助！



以下为原文

Hello,
 
this model actually has only the Intel HD 5500 GPU and by default there were windows 8, but I use windows 10.
Also I have increased the RAM from 4GB to 16GB.
 
 
Thanks for your help!

HelloIMP700，感谢您的回复。我们会尽快给您回复.Wanener G.Intel客户支持技术人员与英特尔公司签订合同



以下为原文

Hello IMP700, 

Thank you for your reply. 

We will get back to you soon. 

Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation

HelloIMP700，我写信告诉您，我们仍在努力提供有关此问题的更多信息.Wanner G.Intel客户支持技术人员与英特尔公司签订合同



以下为原文

Hello IMP700, 

I am writing to let you know that we are still working on providing more information about this issue. 

Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation

HelloIMP700，我写信是为了让您知道我们能够复制播放Quake Champions时报告的问题。
我们一直在使用相同的图形控制器，英特尔®HDGraphics 5500和这些图形驱动程序版本的系统测试游戏：A。
版本：15.40.41.5058（最新）B。
版本：15.40.38.4963。我们还在戴尔XPS™15 9530上使用英特尔®高清显卡4600 / GeForce GT 750M测试了游戏。
但是，我们没有在此系统上遇到任何问题。您还提到如果您使用的系统是英特尔®高清显卡4000，则不会出现纹理闪烁。您是否有关于此系统的更多信息？
（例如OS，系统型号）如果可能，请运行英特尔®系统支持实用程序.Wanner G.Intel客户支持技术人员与英特尔公司签订合同



以下为原文

Hello IMP700, 

I am writing to let you know that we were able to replicate the issue reported when playing Quake Champions. We have been testing the game with a system that uses the same graphics controller, Intel® HD Graphics 5500, and these graphics driver versions:

A. Version: 15.40.41.5058 (Latest)

B. Version: 15.40.38.4963.

We also tested the game on a Dell XPS™ 15 9530 with Intel® HD Graphics 4600 / GeForce GT 750M. However, we did not run into any issues on this system.

You also mentioned that the texture flickering does not occur if you use a system with Intel® HD Graphics 4000. Do you have more information about this system? (e.g OS, System model)

Please run the Intel® System Support Utility if possible. 

Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation