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我正在使用机器翻译,请原谅我。
我曾经在I5 8400 B360中使用Optane,现在我已经更换了与Optane设备不兼容的主板,但我忘了在更换之前关闭Optane。 现在我的硬盘有这样的故障 是的,我有两个相同的硬盘,但它们都不能正常打开(除了E:Windows扫描并在我重新启动计算机时修复它)我试图再次重新安装计算机的操作系统,但它没用,所以我可以得到 来自其他磁盘符号的数据? 以上来自于谷歌翻译 以下为原文 I am using Machine Translation, please forgive me. I used to use Optane in I5 8400 B360, and now I have replaced a motherboard that is incompatible with Optane devices, but I forgot to turn Optane off before replacing it. Now my hard disk has a malfunction like this Yes, I got two identical hard disks, but neither of them could open properly (except E: Windows scanned and fixed it when I restarted the computer) I tried to reinstall the computer's operating system again, but it was useless, so could I get the data from the other disk symbols? |
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您好MinecraftGDI,感谢您联系了英特尔®技术支持。据我们了解,在您将硬盘移至另一个系统后,无需关闭Optane即可获得与英特尔®Optane™内存技术相关的帮助。
如果我们正确推断,请在下面找到一些信息和建议:•基于英特尔®Optane™内存的常见问题解答可以在启用英特尔®Optane™内存后断开我的SATA驱动器并将其移至另一台计算机?不,你 必须先禁用Intel®Optane™内存,然后才能将其移至另一台计算机。 您可以通过Intel®Optane™内存或Intel RST应用程序禁用它。 有关详细信息,请参阅“英特尔Optane内存用户和安装指南”或视频。•据说我们建议您将用于加速此驱动器的HDD和英特尔®Optane™内存连接回原始硬件(如果有) 或兼容的硬件,并按照上面分享的指南。 如果您无法执行此过程,则使硬盘再次有用的唯一方法是执行格式化过程,删除硬盘中的所有分区和信息,并在完成此过程后将数据移回驱动器 你的备份(如果你有的话)。我们希望你发现这些信息很有用。最好的问候,Josh B.Intel客户支持技术人员与英特尔公司的合同 以上来自于谷歌翻译 以下为原文 Hello MinecraftGDI, Thank you for having contacted Intel® Technical Support. As we understand, you need assistance related to Intel® Optane™ Memory Technology after you moved your HDD to another system without turning your Optane off. If we infer correctly, please find some information and recommendations below: • Based on the Frequently Asked Questions for Intel® Optane™ Memory Can I disconnect my SATA drive after it's enabled with Intel® Optane™ memory and move it to another computer? No, you have to disable Intel® Optane™ memory before you can move it to another computer. You can disable it via the Intel® Optane™ memory or Intel RST applications. Refer to the Intel Optane Memory User and Installation Guide or video for more information. • This being said our recommendation is to connect your HDD and the Intel® Optane™ Memory that you used to accelerate this drive back to the original hardware (if available) or to a compatible hardware and follow the guide shared above. If you are not able to do this process the only way to make your HDD useful again will be to do a format process deleting all the partitions and information in the hard drive and after this process is done to move the data back to your drive from your back up( in case that you have one). We hope you find this information useful. Best regards, Josh B. Intel Customer Support Technician Under Contract to Intel Corporation |
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jerry1978 发表于 2018-11-6 08:06 您好MinecraftGDI。感谢您与英特尔技术支持联系。 自上次沟通以来,我们没有收到您的回复,我们想知道您是否需要进一步的帮助,或者我们是否可以结案;重要提示:如果需要进一步的帮助或澄清,如果您回复此帖子,我们将不胜感激。 除非您的询问完全不相关,否则不要写新的。 通过这种方式,我们将防止生成重复的帖子,我们不会失去思路。我们期待着您的回复。最好的问候,Josh B.Intel客户支持。 以上来自于谷歌翻译 以下为原文 Hello MinecraftGDI. Thank you for having contacted Intel Technical Support. We have not heard from you since our last communication and we would like to know if you need further assistance or if we can close this case? Important note: Should further assistance or clarification be required, we will greatly appreciate if you reply to this post instead of writing a new one unless your inquiry is completely unrelated. This way we will prevent generating a duplicate post and we will not lose the train of thought. We will be looking forward to your reply. Best regards, Josh B. Intel Customer Support. |
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cd340823 发表于 2018-11-6 08:14 你好,我成功恢复了我的硬盘,我没有遇到上面提到需要格式化还原的问题,我只是禁用了磁盘2(如上图所示),这样磁盘1在线,它恢复正常,但是如果 我重启它会变成一样的。 但后来我偶然发现磁盘2实际上是Optane Memory本身,我格式化了磁盘2,它在磁盘管理器中改回了Optane Memory,我的问题解决了。 这很愉快,不是吗? 我希望我的经验可以帮助别人。 以上来自于谷歌翻译 以下为原文 Hello, I successfully restored my hard disk, I did not encounter the above mentioned need to format it to restore the problem, I just disabled disk 2 (in the picture above), so that disk 1 online, it returned to normal, but if I restart it will become the same. But then I stumbled across that disk 2 was actually Optane Memory itself, and I formatted disk 2, which changed back to Optane Memory in disk manager, and my problem was solved. This is very pleasant, isn't it? I hope my experience can help people. |
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