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这个问题还有另一个线程英特尔9260问题,有人说用最新的英特尔驱动程序解决了问题。 但是,我还有一个基于HP Envy x360 Ryzen的系统,我安装了最新版本的Intel Wireless驱动程序(20.80.0)。 这个问题有什么问题吗? 事件日志 ------------------ 错误9/14/2018 11:32:31 AM Netwtw08 5007 5007 - TX / CMD超时(TfdQueue挂起) 错误9/14/2018 11:32:31 AM Netwtw08 5005英特尔(R)Wireless-AC 9260:遇到内部错误并失败。 错误9/14/2018 11:32:31 AM Netwtw08 5000英特尔(R)Wireless-AC 9260:遇到资源冲突而无法加载。 错误9/14/2018 11:32:31 AM Netwtw08 5002英特尔(R)Wireless-AC 9260:已确定网络适配器无法正常运行。 错误9/14/2018 11:32:31 AM Netwtw08 5005英特尔(R)Wireless-AC 9260:遇到内部错误并失败。 警告9/14/2018 11:32:31 AM NDIS 10400网络接口“Intel(R)Wireless-AC 9260”已开始重置。 硬件重置时,网络连接会出现短暂中断。 原因:网络驱动程序请求重置。 自上次初始化以来,此网络接口已重置1次。 这会持续重复两到三次。 谢谢。 以上来自于谷歌翻译 以下为原文 Hi, There was another thread with this issue Intel 9260 Issues where some people say was resolved with the latest intel drivers. However, I also have an HP Envy x360 Ryzen based system and I have the latest version of the Intel Wireless drivers for it installed (20.80.0). Is there any fix for the issue? Event Log ------------------ Error 9/14/2018 11:32:31 AM Netwtw08 5007 5007 - TX/CMD timeout (TfdQueue hanged) Error 9/14/2018 11:32:31 AM Netwtw08 5005 Intel(R) Wireless-AC 9260 : Has encountered an internal error and has failed. Error 9/14/2018 11:32:31 AM Netwtw08 5000 Intel(R) Wireless-AC 9260 : Has encountered a conflict in resources and could not load. Error 9/14/2018 11:32:31 AM Netwtw08 5002 Intel(R) Wireless-AC 9260 : Has determined that the network adapter is not functioning properly. Error 9/14/2018 11:32:31 AM Netwtw08 5005 Intel(R) Wireless-AC 9260 : Has encountered an internal error and has failed. Warning 9/14/2018 11:32:31 AM NDIS 10400 The network interface "Intel(R) Wireless-AC 9260" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 1 time(s) since it was last initialized. This keeps on repeating about two or three times. Thank you. |
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您好daiou,感谢您加入此英特尔社区。根据提供的信息,我想确认您的系统配置.Plase运行英特尔®系统支持实用程序并将报告附加到此主题.1。下载英特尔®系统支持
实用程序并将应用程序保存到您的系统.https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product = 916002.打开应用程序并单击扫描以查看系统和 设备信息。 英特尔®系统支持实用程序默认为扫描后输出屏幕上的摘要视图。 单击其中显示摘要的菜单以更改为详细视图.3。要保存扫描,请单击“下一步”,然后单击“保存”。 您可以将文件保存到计算机上的任何可访问位置。如果无线适配器随计算机一起提供,并且设备管理器显示任何错误代码,请告知我们.Wanner G. 以上来自于谷歌翻译 以下为原文 Hello daiou, Thank you for joining this Intel Community. According to the information provided, I would like to confirm your system configuration. Plase run the Intel® System Support Utility and attach the report to this thread. 1.Download the Intel® System Support Utility and save the application to your system. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600 2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View. 3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer. Also, please let us know if the wireless adapter came with the computer and if device manager displays any error code. Wanner G. |
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jerry1978 发表于 2018-11-2 19:15 我附上了SSU报告。 无线适配器没有配备计算机,它最初是我想要升级的Realtek无线网卡。 所以我升级到英特尔9260,因为它用于x360 Ryzen笔记本电脑的类似型号。 设备管理器中的无线适配器没有错误代码。 SSU-Info.txt.zip 20.8 K. 以上来自于谷歌翻译 以下为原文 I have attached the SSU report. The wireless adapter did not come with the computer, it was originally a Realtek wireless card that I wanted to upgrade. So I upgraded to the Intel 9260 since it's used in similar models of the x360 Ryzen laptops. There is no error codes in device manager with the wireless adapter.
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cd340823 发表于 2018-11-2 19:29 您好daiou,感谢您的回复。正如您在开头指出的主题中所讨论的那样,由于硬件/软件兼容性问题和制造商限制,无线适配器可能无法正常工作。 由于我们正在处理硬件升级,目前可能没有针对此问题的可行修复。在这种情况下,您可以尝试以下步骤:1。 从设备管理器卸载英特尔PROSet /无线WiFi软件。 从控制面板中删除英特尔PROSet /无线WiFi软件。 下载英特尔PROSet /无线WiFi软件。 https://downloadcenter.intel.com/如果这些步骤无法解决这些问题,请使用系统制造商提供的任何驱动程序重复此过程.Wanner G. 以上来自于谷歌翻译 以下为原文 Hello daiou, Thank you for your reply. As it was discussed on the thread you pointed out at the beginning, the wireless adapter may not work properly due to hardware/software compatibility issues and manufacturer limitations. Since we are dealing with hardware upgrade, there may not be a feasible fix for this issue at this moment. In this case, you can try these steps: 1. Uninstall Intel PROSet/Wireless WiFi Software from device manager. 2. Remove Intel PROSet/Wireless WiFi Software from Control panel. 3. Download the Intel PROSet/Wireless WiFi Software. https://downloadcenter.intel.com/ If these steps do not resolve these issues, repeat this process with any drivers provided by your system manufacturer. Wanner G. |
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我正在考虑将这个9260用于我的Crosshair VI Hero / Ryzen 1800x系统,但我得到了关于兼容性状态的混合信息。
我可以问几个问题吗? 一,您是否尝试了最新的驱动程序(我相信20.80.0)/ Proset ..和两个,您是否在设备管理器中卸载旧卡,删除网络设置中的适配器并卸载任何软件(例如Realtek,Atheros等) 从“添加删除程序”? 这可能听起来有点疯狂,但是下载以太网(有线LAN适配器)的驱动程序并从设备管理器卸载LAN适配器,选中该框以删除驱动程序(不记得措辞)。 也许是英特尔局域网? IDK,但可能会有一些冲突,特别是如果你有一个英特尔局域网。 卸载Proset / Intel网络软件和驱动程序。 我认为英特尔已经建议卸载/重新安装Proset和驱动程序,并在尝试上面后重新安装,希望能够修复它。 另一种可能是有点遥远,但值得检查..进入BIOS,看看是否“Onboard WiFi enabled”打开或关闭。 可能措辞不同。 还要检查键盘上用于切换Wifi的键。 我知道我听起来像是一个试图在这里有所帮助的技术人员,但有自私的意图,如果你成功,我会感谢你。 谢谢,祝你好运。 -LG 以上来自于谷歌翻译 以下为原文 I was considering this 9260 for my Crosshair VI Hero / Ryzen 1800x system, but I'm getting mixed info about the state of affairs with compatibility. Can I ask a couple of questions? One, did you try the latest driver (I believe 20.80.0) / Proset.. and two, did you uninstall your old card in device manager, delete adapters in network settings and uninstall any software (ex. Realtek, Atheros etc.) from "Add Remove Programs"? This may sound a bit crazy, but download drivers for the ethernet (wired LAN adapter) and uninstall the LAN adapter from device manager checking the box to remove drivers (can't remember wording). Maybe it's an Intel LAN? IDK, but could be some conflict here, especially if you have an Intel LAN. Uninstall Proset / Intel networking software and drivers. I think Intel has already suggested uninstall / reinstall Proset and driver, and reinstalling that after trying above hopefully fixes it. Another possible is a bit remote, but worth checking.. Go into the BIOS and see if "Onboard WiFi enabled" is on or off. May be worded differently. Also check the key on the keyboard that toggles Wifi. I know I sound like a tech trying to be helpful here, but there are selfish intentions and I'll be thankful to you if you succeed. Thanks and good luck. -LG |
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