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我15天的示波器突然死在了我身上,我注意到它要么是闪烁的灯问题,要么就是没电,只有风扇打开。 我已经在网上搜索过类似的问题了,但我能找到的只有这一个,但它是DSOX3024A:DSOX3024闪烁灯这个单元的弱点仍然是电源仍然是真的吗? 是不是Keysight将此视为一个问题? 最诚挚的问候,约什 以上来自于谷歌翻译 以下为原文 Good morning! My 15 day old oscilloscope suddenly died on me and I note that it either does the blinking lights issues or it just doesn't power up, only the fan is on. I have done some search on similar issues on the net but all I can find is this one but it is a DSOX3024A: DSOX3024 Blinking Lights Is it still true that the weak spot of this unit is still the power supply? Hasn't Keysight identified this as an issue? With best regards, Josh |
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嗨,请致电您当地的Keysight联络中心。
我们很乐意照顾它。 在网络浏览器的右上角...选择您的国家/地区,然后查找(也在右上角),查找“联系专家”。 免责声明:为了获得更可靠的响应,您应该考虑致电当地的安捷伦技术呼叫中心。 安捷伦论坛在“可用”的基础上进行监控,并不一定是解决技术问题的最快方式。 以上来自于谷歌翻译 以下为原文 Hi, Please call your local Keysight contact center. We'll be happy to take care of it. In the top right of the web browser... select your country/location, then look for (also top right), look for "Contact an expert." Disclaimer: For more reliable response, you should consider calling your local Agilent Technical Call Center. The Agilent Forums are monitored on an "as available" basis, and aren't necessarily the fastest way to get technical questions answered. |
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ncmza 发表于 2018-11-1 09:47 您好ksmith,谢谢,我已经联系了我的供应商以及我当地的Keysight代表。 我将把设备退回给我的供应商,但我会要求更换。 这个单位只有16天。 我的是德科技代表虽然没有回复我。 我发现另一个线程与我的症状相同,但它是一个DSOX2002A。 初始化问题我位于马来西亚。 奇怪的是,在MyKeysight页面上它已经设置为马来西亚,但在论坛页面上它显示了美国。 我不能在这里改变它。 最诚挚的问候,约什 以上来自于谷歌翻译 以下为原文 Hi ksmith, Thank you, I have already contact my supplier as well as my local Keysight representative. I will be returning the unit back to my supplier but I will demand for a replacement. This unit is just 16 days old. My Keysight representative though hasn't got back to me. I found another thread that has the same symptoms as mine, but it is a DSOX2002A. Initialization problem I am located in Malaysia. It is strange that on MyKeysight page it is already set to Malaysia, but on the Forums page it shows United States. I can't change it here. With best regards, Josh |
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