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我的大女儿在大学。 她使用的是具有内置英特尔无线芯片的东芝笔记本电脑。 他们有一个校园范围的无线网络,它总是具有相同的SSID,并且有几个路由器。 由于运气不好,她的笔记本电脑在她花费大部分时间花在课堂上90%以上的时间被选中的路由器与这个芯片不兼容,虽然它提供了连接,但没有数据通过,或者如果它设置为它在 惨淡的速度。 通过记录和帮助一些软件,我能够找到这个和罪魁祸首的MAC地址。 她联系了IT部门,他们根本无法解决问题。 她有另一个同样有问题的同事,同样的芯片组。 软件升级还没有解决它,既没有便携式的Windows更新,也已经持续了将近一年。 是的,她可以使用一个USB无线适配器,但这是一个很大的空间,路由器很可能在走廊外面,只有选择一个体面的信号的方法是使用一个有一个像样的天线。 这是不实际的,甚至是危险的,因为她的两个同事几乎已经意外地破坏了适配器和USB端口,因为课堂上有太多的人,这肯定会发生在其他时间。 所以我的问题是:我可以阻止,黑名单或任何类似的疯狂路由器的MAC地址,以便英特尔无线适配器选择另一个并忽略有问题的? 有时她可以选择另外两台没有问题的路由器。 我一直试图找出这些信息,在任何地方找不到任何东西。 便携式有Windows 10.我不认为Windows有这样的东西,但我可能是错的,我希望英特尔驱动程序能够做任何事情来帮助。 请不要告诉我安装新的驱动程序,更新窗口,这已经在她的笔记本电脑中尝试了很多次,有时在另一个使用相同的芯片组。 这只是一个奇怪的问题,这个路由器和英特尔芯片组真的很难解决,所以我试图找到一个更简单,更可行的解决方案。 谢谢, 以上来自于谷歌翻译 以下为原文 Hi. My oldest daughter is at the university. She uses a Toshiba laptop that has an internal Intel wireless chip. They have a campus wide wireless network, which has always the same SSID with several routers spread out. By sheer bad luck the router that is picked 90%+ of the times by her laptop in the classroom where she spends most of her time is incompatible with this chip and although it gives a connection no data gets through or if it manages to it's at dismal speeds. Through logging and help of some software I was able to find out this and the MAC address of the culprit. She contacted the IT department and they simply won't solve it. She has another colleague who has the same problem, same chipset. Software upgrades have not solved it, neither Windows updates on neither portable, this has been going on for almost a year. Yes she can use one USB Wireless adapter but this is a big room, the routers are most probably outside in the corridors and only way to pick a decent signal is to use one with a decent antenna. This is not practical and it's even dangerous, as already twice one of her colleagues has almost broke the adapter and USB port by accident as there's too much people in the class and this is bound to happen other times. So my question is: can I block, blacklist or anything similar the MAC address of the crazy router so that the Intel Wireless adapter picks another and ignores the problematic one? Sometimes she's able to pick another 2 routers which work without issues. I've been trying to find out this information, can't find anything anywhere. The portable has Windows 10. I don't think Windows has anything like this, but I could be wrong, I was hoping the Intel drivers would be able to do anything to help. Please don't tell me to install new drivers, update windows, this has been tried lots of times in her laptop and sometimes on the other one with the same chipset. it's just some weirdproblem with this router and the Intel chipset that will be really hard to solve, so I'm trying to find a easier and more viable solution. Thanks, |
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2个回答
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Hellojclv,我知道你有连接到特定路由器时出现问题的单元。根据我所解释的,你所解释的是路由器和系统之间存在某种连接问题。
在这种情况下,这似乎必须在路由器本身内配置,因为系统与其他路由器正常工作。 我们没有任何工具来“黑名单”路由器,我正在检查Windows *,但似乎也没有办法。另外,我想提一下我们也需要,系统的更多信息按顺序 进一步排除故障。 如果可能,请向我们提供系统支持实用程序报告。 您可以通过以下链接下载该工具来生成该报告:https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-您可以将该报告附加到此主题以进一步 协助和/或排除故障(如果适用)。我希望收到你的来信。大卫V. 以上来自于谷歌翻译 以下为原文 Hello jclv, I understand that you have unit which is having problems with connecting to an specific router. According to what I understand in what you have explained is that there is some sort of connection problem between the router and the system. In this case, that seems to be something that must be configured within the router itself since the system works properly with the other routers. We do not have any tool to "blacklist" a router, and I was checking Windows* but there does not seem to be a way either. Also, I would like to mention that we need as well, more information of the system in order to troubleshoot further. If possible, please provide us with an System Support Utility report. You can generate that report by downloading the tool in the link below: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- You can attach that report to this thread for further assistance and/or troubleshooting if applicable. I hope to hear from you. Regards, David V |
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jerry1978 发表于 2018-12-3 13:14 谢谢大卫。 不幸的是,这是我期待的答案。 她将不得不使用外部适配器,因为我没有看到其他解决方案。 最好的祝福, 以上来自于谷歌翻译 以下为原文 Thank you David. Unfortunately this was the answer I was expecting. She'll have to use the external adapter, as I see no other solution. Best regards, |
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