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贾伟刚

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[问答]

Thunderbolt Controller 15D9未安装

每次我点击Driver&
支持助手,安装向导将完成安装,但助手仍然会说需要更新。
如果我再次单击它,向导将删除thunderbolt软件,然后我回到原点。
我已经卸载并重新安装了几次现在无济于事。
试图让eGPU通过霹雳连接。

以上来自于谷歌翻译


以下为原文

Everytime I click install now in the Driver & Support Assistant, the setup wizard will go throught the install but the Assistant will still say the update is needed. If I click it again, the wizard will remove the thunderbolt software and then I'm back to square one. I've uninstalled and reinstalled several times now to no avail. Trying to get an eGPU to connect through the thunderbolt.

回帖(2)

汤宇

2018-11-1 16:12:42
你好,Piezv60。
感谢您加入英特尔®社区。
请提供以下信息:
系统的完整模型。安装操作系统(版本和构建)。使用浏览器(版本)什么版本的英特尔®驱动程序&
正在使用Support Assistant?安装了当前的Thunderbolt *版本。英特尔®驱动程序&
显示所需的Thunderbolt *驱动程序更新时,Support Assistant。
安东尼S.

以上来自于谷歌翻译


以下为原文

Hello, Piezv60. Thank you for joining the Intel® Community.
 
Please provide me with the following information:
 

  • The complete model of the system.
  • Operating System installed (version and build).
  • Browser used (version)
  • What version of Intel® Driver & Support Assistant is being used?
  • Current Thunderbolt* version installed.
  • A screenshot of the Intel® Driver & Support Assistant when shows the required update of the Thunderbolt* drivers.
 
 
Antony S.
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李玉鑫

2018-11-1 16:32:12
你好,Piezv60。我想知道你是否还需要帮助。
如果是这样,请与我们分享上述要求的信息.Antony S.Intel客户支持技术人员与英特尔公司签订合同

以上来自于谷歌翻译


以下为原文

Hello, Piezv60.

I would like to know if you still need assistance. If so, please share with us the information requested above.


Antony S.
Intel Customer Support Technician
Under Contract to Intel Corporation
 
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