HDR杀死VR

下载并运行此实用程序，并附加结果：
下载适用于Windows *的英特尔®系统支持
然后，其中一位英特尔支持工程师将能够为您提供帮助。
文件



以下为原文

Download and run this utility, and attach the results:
Download Intel® System Support Utility for Windows*
 
Then, one of the Intel support engineers will be able to assist you.
 
Doc

谢谢Al。     
NUC8i7HVK_SSU.txt.zip 
6.8 K.



以下为原文

Thanks Al.

•   NUC8i7HVK_SSU.txt.zip 6.8 K  
  
  

有趣的是，英特尔GPU列出了与奥德赛相对应的显示属性......
刷新率 - 当前：“90 Hz”
分辨率：“2880 X 1600”
我想知道是否应该尝试在BIOS中禁用Intel GPU。
这不能真正解释它之前是如何正常工作，并切换HDR开/关中断/修复它： - /



以下为原文

Interesting that the Intel GPU lists display properties that correspond to the Odyssey...

Refresh Rate - Current:"90 Hz"
Resolution:"2880 X 1600"

I wonder if I should try disabling the Intel GPU in the BIOS. That wouldn't really explain how it was working fine before, and toggling HDR on/off breaks/fixes it :-/

您好hubick，感谢您联系我们的社区论坛。
根据您的报告，我们注意到我们希望您更新的一些内容。首先，让我们从BIOS开始。
您当前的版本是0048，所以请将设备更新到版本：0049（最新）。这是BIOS的下载链接：https：//downloadcenter.intel.com/download/28073/BIOS-Update-HNKBLi70-86A
- ？product = 126143您可以按照以下说明更新BIOS：https：//www.intel.com/content/www/us/en/support/articles/000005636/mini-pcs.html一旦完成，我们希望你
测试用于Windows®10的最新英特尔®高清显卡驱动程序，用于英特尔®NUC8i7HVK，版本.6229（最新），因为您当前的版本是.6194，然后重新安装最新的Radeon™RX Vega M图形驱动程序用于Windows®10
（版本：18.7.1）首先，我们需要您卸载系统所具有的当前图形驱动程序，直到暴露出基本的Microsoft *显示驱动程序（请确保您在没有Internet访问权限的情况下执行此操作）
执行此操作，请按照下列步骤操作：打开设备管理器：同时按Windows键和X键，选择设备管理器，然后展开显示适配器
查看英特尔图形驱动程序。右键单击英特尔图形驱动程序并选择卸载。按照Radeon™RX Vega M图形驱动程序的相同步骤选中复选框删除此设备的驱动程序软件。系统必须重新启动
完成卸载过程。如果系统中没有存储旧驱动程序，设备管理器中的图形控制器现在应列为“Microsoft基本显示适配器”，“标准VGA图形适配器”或类似。
如果没有，请重复步骤1到6.之后，为了进行故障排除，请在此处找到适用于Windows®10的英特尔®HD图形驱动程序：https：//downloadcenter.intel.com/download/28079/
Intel-HD-Graphics-for-Windows-10-64-bit-for-the-Intel-NUCs-NUC8i7HxKx？product = 126143然后继续使用Radeon™RX Vega M图形驱动程序：https：//downloadcenter.intel。
com / download / 28080 / Radeon-RX-Vega-M-Graphics-for-Windows-10-64-bit-for-the-Intel-NUC-NUC8i7HxKx？v = t安装完成后，重新启动系统并测试是否
问题仍然存在。我希望这有帮助，请让我们知道结果。
此致，Diego S.



以下为原文

Hello hubick,
[size=14.6667px]Thank you for contacting our community forums.
Based on your report, we noticed few things that we would like you to update.
First, let’s start with the BIOS. Your current version is 0048, so please update the unit to the Version: 0049 (Latest).
Here is the download link for the BIOS:
https://downloadcenter.intel.com/download/28073/BIOS-Update-HNKBLi70-86A-?product=126143
You can update the BIOS following these instructions:
https://www.intel.com/content/www/us/en/support/articles/000005636/mini-pcs.html
Once that is done, we would like you to test the latest Intel® HD Graphics Driver for Windows® 10 for the Intel® NUC 8i7HVK, version .6229 (Latest) since your current version is .6194, and then reinstall the latest Radeon™ RX Vega M Graphics Driver for Windows® 10 (Version: 18.7.1)
First, we will need you to uninstall the current graphic drivers that your system has, until the basic Microsoft*display driver is exposed (please make sure that you will do it with no internet access)
In order to do it, please follow these steps:
Open the Device Manager: Press the Windows key and the X key together, select Device Manager
Expand the Display Adapters section.
Find the Intel Graphics Driver.
Right-click the Intel Graphics Driver and select Uninstall.
Follow the same steps for the Radeon™ RX Vega M Graphics Driver
Select the check box Delete the driver software for this device.
The system must go through a restart to complete the uninstall process.
If no older drivers are stored in the system, the graphics controller in device manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter' or similar. If not, repeat steps 1 through 6.
After that, for troubleshooting purposes please install the Intel® HD Graphics Driver for Windows® 10 for the Intel® NUC 8i7HVK found here:
https://downloadcenter.intel.com/download/28079/Intel-HD-Graphics-Driver-for-Windows-10-64-bit-for-the-Intel-NUCs-NUC8i7HxKx?product=126143
Then proceed with the Radeon ™ RX Vega M Graphics Driver:
https://downloadcenter.intel.com/download/28080/Radeon-RX-Vega-M-Graphics-Driver-for-Windows-10-64-bit-for-the-Intel-NUCs-NUC8i7HxKx?v=t
After the installation, restart your system and test if the issue is still present.
I hope this helps, please let us know the outcome.
 
Regards,
Diego S.

您好hubick，我们只是想仔细检查您是否还需要进一步的帮助。请不要犹豫与我们联系。我希望尽快收到您的回复。最诚挚的问候，Diego S.



以下为原文

 
Hello hubick,
We just wanted to double check if you still need further assistance.
Please don’t hesitate on contacting us back.
I hope to hear from you soon.
Best Regards,
Diego S.
 

嗨，
我终于有时间升级到BIOS 0050，删除所有图形驱动程序，并彻底安装英特尔驱动程序25.20.100.6323和Vega驱动程序18.9.1（24.20.13017.1009）。
问题仍然没有改变，我的Odyssey仍然只能在Windows 10显示设置中禁用“HDR和WCG”时工作。     
NUC8i7HVK_SSU_2.txt.zip 
7.0 K.



以下为原文

Hi,
 
I finally had time to upgrade to BIOS 0050, remove all graphics drivers, and do a clean install of Intel driver 25.20.100.6323, and Vega driver 18.9.1 (24.20.13017.1009).
 
The problem remains unchanged, and my Odyssey still only works when "HDR and WCG" is disabled in the Windows 10 Display settings.

•   NUC8i7HVK_SSU_2.txt.zip 7.0 K  
  
  

您好hubick，感谢您再次在我们的英特尔®社区中发帖。我想更深入地了解您的问题，因为我们有您当前系统的最新报告。为了解决问题复制，请继续为我们提供
报告此处指定的图形问题所需的信息。我希望尽快收到您的回复.Regards，Diego Sanchez Campos.Intel（R）客户支持技术人员与英特尔（R）公司签订合同



以下为原文

Hello hubick,
 Thank you for posting again in our Intel ® Community.
I would like to investigate deeper your issue now that we have the latest report from your current system.
In order to work on the issue replication, please go ahead and provide us with the Required information for reporting Graphics issues as specified here.
 I hope to hear from you soon.
Regards,
Diego Sanchez Campos.
Intel (R) Customer Support Technician
Under Contract to Intel (R) Corporation
 
 

我相信，在我原来的帖子和之前附带的SSU报告之间，我已经提供了这些信息，以及重现问题所需的一切。
如果有人阅读有HDR显示器和Windows MR耳机，我会欢迎报告，如果它适合你。
非常感谢。



以下为原文

I believe, between my original posting, and the SSU report previously attached, that I have already provided that information, and everything needed to reproduce the problem.
 
If anyone reading has an HDR display and Windows MR headset, I would welcome reports if it's working for you or not.
 
Much Thanks.

您好hubick，感谢您的回复。我们目前正在调查您报告的问题以及我们目前的详细信息。我会尽快与您联系。我希望尽快收到您的回复。请注意，Diego Sanchez Campos.Intel
（R）客户支持技术人员与英特尔（R）公司签订的合同



以下为原文

Hello hubick,
Thank you for your response.
We are currently investigating the issue that you reported with the details that we have so far.
I will reach you back as soon as possible
I hope to hear from you soon.
Regards,
Diego Sanchez Campos.
Intel (R) Customer Support Technician
Under Contract to Intel (R) Corporation