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我安装并打开电脑。
已安装的窗口10.进入BIOS并打开optane加速选项。 我不确定它是否在那时工作并在线检查司机。 当我去安装英特尔的optane软件时,它告诉我在安装之前我必须卸载英特尔快速软件,所以我做了。 在计算机重启时,我得到了一个蓝屏。 这一直持续到我关闭了bios中的optane设置。 我不知道如何撤消我所做的事情,并且还可以按照预期使用我的2tb hdd。 我的组件是否兼容? 当我关闭BIOS中的optane设置时,它会正确启动。 注意我买了16gb ram,没有检测到一根棍子,所以我把它取出来了。 试图修复: - 我试图重新安装英特尔快速存储技术软件 - 我删除了SSD上的所有内容,格式化并重新安装了Windows 它是否安全/我应该重新格式化optane内存? 总的来说,我不知道接下来该做什么。 我现在看到的是非常奇怪的行为。 我可以安全地从Windows光盘启动并删除并格式化我的所有驱动器吗? system info.txt.zip 5.9 K. 以上来自于谷歌翻译 以下为原文 I setup and turned on my computer. Installed windows 10. Went into bios and turned on the optane acceleration option. I was not sure if it was working at that point and checked online for drivers. When I went to install intel’s optane software it told me I had to uninstall the Intel rapid software before installing so I did. On computer restart I got a blue screen. This continued until I turned off the optane setting in bios. I am not sure how to undo what I did, and also get my optane memory to work with my 2tb hdd as expected. Are my components all compatible? When I turn off the optane setting in bios, it starts up correctly. Note I bought 16gb ram, and one stick is not being detected so I took it out. Attempted fixes: - I tried to reinstall the Intel rapid storage technology software - I deleted everything on the SSD, formatted, and reinstalled windows Is it safe / should I reformat the optane memory? Overall, I have no idea what to do next. I am seeing really odd behavior all over now. Is it safe for me to boot from windows disc and delete and format all of my drives that I have?
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14个回答
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您好jordanj,感谢您在英特尔社区发帖。我了解您在设置英特尔®Optane™内存时遇到问题。
根据附带的报告,您的系统似乎与模块兼容。 实际上,系统正在识别模块。让我们首先检查BIOS设置。 您能否告诉我您在BIOS中修改了哪些设置?此外,关于Windows *操作系统,您能否截取磁盘管理窗口的屏幕截图? 要打开磁盘管理,请按Windows键+ x,然后从出现的菜单中选择工具。必须使用GPT分区样式安装Windows *,请您确认它是否已安装?我还在检查 主板的规格和模块显然有一个特定的插槽。 请确保您已将模块连接到正确的插槽中:https://www.asus.com/us/Motherboards/ROG-STRIX-Z370-E-GAMING/specifications/此外,请确保您已更新了BIOS的BIOS 母板。 如果您不确定BIOS版本,我建议您直接联系ASUS *以确保BIOS是最新的:https://www.asus.com/us/Motherboards/ROG-STRIX-Z370-E- GAMING / HelpDesk /我会等你的回复。祝你有个美好的一天。感谢,Diego V. 以上来自于谷歌翻译 以下为原文 Hi jordanj, Thank you for posting in the Intel communities. I understand that you are having issues setting up the Intel® Optane™ Memory. According to the report attached, your system seems to be compatible with the module. Actually, the module is being recognized by the system. Let’s first check the BIOS settings. Could you please tell me which exactly settings you modified in BIOS? Additionally, regarding to the Windows* OS, could you please take a screenshot of the Disk Management window? In order to open the Disk Management press the Windows key + x and then select the tool from the menu that will appear. Windows* must be installed using a GPT partition style, could you please confirm it was installed like that? I was also checking the motherboard’s specifications and apparently there is a specific slot for the module. Please make sure you have connected the module in the correct slot: https://www.asus.com/us/Motherboards/ROG-STRIX-Z370-E-GAMING/specifications/ Additionally, make sure you have updated the BIOS of your motherboard. If you are not sure about the BIOS version, I recommend you to contact ASUS* directly to make sure the BIOS is up to date: https://www.asus.com/us/Motherboards/ROG-STRIX-Z370-E-GAMING/HelpDesk/ I’ll be waiting for your response. Have a nice day. Regards, Diego V. |
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jerry1978 发表于 2018-11-8 16:40 迭戈, optane模块位于M.2_2插槽中,这是正确的吗? 我没有在该页面上看到需要哪个插槽。我的Western Digital NVMe SSD位于M.2_1插槽中。 我今天晚些时候回到家时会收到其他信息。 问候 以上来自于谷歌翻译 以下为原文 Diego, The optane module is in the M.2_2 slot, is this correct? I do not see on that page which slot it is required to be in. My Western Digital NVMe SSD is in the M.2_1 slot. I will get the rest of the information when I get home later today. Regards |
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cd340823 发表于 2018-11-8 16:58 嗨jordanj,我不确定哪个是正确的插槽。 我没有在规范中找到任何具体的参考,所以让我们继续使用该插槽中的模块。 我只是想告诉你,制造商在其网站上有相关说明。但是,规格网站上还有关于M.2插槽的附加说明。 M.2_1插槽共享SATA_1端口,而M.2_2插槽共享SATA_5和SATA_6端口,因此请确保您的SATA驱动器未连接在这些端口中。 如果确实如此,驱动器之间会有冲突,它们将无法正常工作。其余的,我会等你上面提到的信息,看看我们是否可以在你的系统中设置模块.Have 美好的一天.Regards,Diego V. 以上来自于谷歌翻译 以下为原文 Hi jordanj, I’m not sure either which the correct slot is. I didn’t find any specific reference in the specifications, so let’s keep using the module in that slot. I just wanted to tell you that the manufacturer has a note about that in its website. However, there is an additional note in the specifications site about the M.2 slots. The M.2_1 slot shares the SATA_1 port while the M.2_2 slot shares the SATA_5 and SATA_6 ports so make sure your SATA drive is not connected in these ports. If it does, there would be conflicts between the drives and they won’t work properly. For the rest, I’ll wait for you to have the information I asked above and see if we can set the module up in your system. Have a nice day. Regards, Diego V. |
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jerry1978 发表于 2018-11-8 17:08 迭戈, 我改变了一个SATA连接,现在我连接2/4所以没有干扰我升级BIOS到最新版本1002就我的第一篇文章而言,我引用的设置是“英特尔快速存储技术”,其中打开它导致窗口为蓝色 启动时屏幕(所有设置现在都是默认设置)。 附件是我的磁盘管理屏幕的截图,以及磁盘分区的证明。 disk management.png 43.5 K. disk partition.png 11.5 K. 以上来自于谷歌翻译 以下为原文 Diego,
attached are screenshots of my disk management screen, and proof of disk partitions.
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derek88 发表于 2018-11-8 17:16 您好jordanj,感谢您提供的信息。虽然有一个缺少细节,但Windows OS *看起来很好。 在驱动器分区的末尾,必须有至少5MB的未分配空间。 此空间保留用于Intel®Optane™内存以正常工作。 几天前,另一个用户遇到了这个问题并发布了他如何修复它,请检查线程,因为你可能会发现它也很有用,以便在磁盘中创建这个未分配的空间:Re:登录后冻结,32GB Optane,Win 10, 12GB RAM,HP 590-p0066。 如果该方法不起作用,则必须重新安装Windows *,确保在安装过程中保留所需的空间。您还可以查看流程指南以设置模块,其中包含有关此保留空间的其他详细信息(页面) 5):https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/optane-memory/intel-optane-memory-user-inst ...。另一方面, 我想确认您已正确设置BIOS设置。 华硕*有一个很好的解释指南来设置英特尔®Optane™内存。 请在此处查看:http://dlcdnmkt.asus.com/microsite/Optane-Memory-SOP.pdf您应该检查的设置如下: SATA Mode Selection(SATA模式选择)应设置为使用Intel Optane的Intel RST Premium。一旦设置此设置,如果模块已连接,则新的子设置应出现在该设置的正下方。 此子设置是应启用的M.2_X PCIE存储RAID支持。请确保已禁用CSM设置。这些设置在上面的指南中说明。 如果有不同的东西,请截取BIOS的截图,以便我也可以看看它。 您可以按F12或“打印屏幕”按钮获取BIOS的屏幕截图。 您需要连接USB闪存,因为图像会自动保存在那里。 有关此内容的更多详细信息,请参阅此站点:如何在主板BIOS中截取屏幕截图 拆箱处理 我会等你的回复。 祝你今天愉快。 此致,Diego V. 以上来自于谷歌翻译 以下为原文 Hi jordanj, Thank you for the information. The Windows OS* looks fine although there is one missing detail. At the end of the drive partitions, there must be an unallocated space of at least 5MB. This space is reserved for the Intel® Optane™ Memory to work properly. Some days ago another user got this issue and posted how he fixed it, please check the thread as you may find it useful too in order to create this unallocated space in the disk: Re: Freezes just after login, 32GB Optane, Win 10, 12GB RAM, HP 590-p0066 . If that approach doesn’t work, then you would have to re-install Windows* making sure you reserve the required space during the installation. You can also check the flowing guide to setup the module which includes additional details about this reserved space (page 5): https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/optane-memory/intel-optane-memory-user-inst… On the other hand, I’d like to confirm that you have the BIOS settings properly set. ASUS* has a well explained guide to setup the Intel® Optane™ Memory. Please check it here: http://dlcdnmkt.asus.com/microsite/Optane-Memory-SOP.pdf The settings you should check are the following:
These settings are explained in the guide above. If there is something different please take a screenshot of the BIOS so I can take a look at it too. You can take screenshots of the BIOS by pressing F12 or the Print Screen button. You will require a USB Flash memory connected because the images are saved there automatically. Please refer to this site for additional details about this: How to Take A Screenshot in Your Motherboard BIOS | Unboxing Treatment I’ll be waiting for your response. Have a nice day. Regards, Diego V. |
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jerry1978 发表于 2018-11-8 17:26 迭戈, 感谢您的回复,我将遵循这些指示,并在我今天晚些时候回家后附上更多屏幕截图。 我有两个问题: 1.我是否按照Optane-Memory-SOP.pdf中的指示进行AHCI模式或RAID模式? 2.在我按照你给出的所有指示后,我是否期望内存有效? 以前,当我打开BIOS中的optane设置时,我的窗口被蓝屏了。 如果没有,我接下来的步骤是什么? 以上来自于谷歌翻译 以下为原文 Diego, Thanks for the reply I will follow those directions and attach more screenshots when I get home later today. I have two questions: 1. Do I follow the directions in Optane-Memory-SOP.pdf for AHCI mode or RAID mode? 2. After I follow all of the directions you gave, do I expected the memory to work? Previously, when I turned on the optane setting in BIOS my windows blue-screened. If not, what are my next steps? |
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嗨jordanj, 感谢您的答复。 我会等你的结果。 关于您的问题,请按照RAID模式的流程进行操作。 但是,如果在将SATA模式更改为Intel RST Premium后再次显示蓝屏...,请按照AHCI的流程进行操作。 AHCI进程将以任一方式将系统更改为RAID模式。 从我提供的信息中我可以看到一切都很好,只是我提到的关于保留空间和我们必须确认的BIOS配置的细节。 我上面的消息的目的是检查BIOS配置。 该模块尚未准备好工作,因为我们首先需要安装RST驱动程序(除非您已经安装了它)。 无论是通过安装Intel®Optane™应用程序还是Intel®RST应用程序,都可以安装RST驱动程序。 这两个应用程序都可以从以下站点下载:英特尔®Optane™内存下载 这些工具用于启用模块,这将是最后一步,但只有正确设置BIOS才能使用。 这就是为什么我们必须先检查BIOS配置。 可能如果您现在运行其中一个工具,您将无法启用该模块,因为我们必须从BIOS确认缺少某些内容。 此外,即使您的模块被系统识别,它也不会被识别为NVMe *设备,这很可能是因为重映射设置尚未启用(SATA模式选择)。 我还建议你检查以下线程:intel optane内存的问题。 这是一个用户在ASUS *系统上完成所有配置以使模块工作的线程。 最后,只需更改模块所连接的端口即可解决问题,但它还包含在设置系统时可能会发现有用的信息。 我希望这个信息对您有所帮助。 如果您在BIOS中发现了不同的内容或在设置过程中遇到其他问题,请使用必要的屏幕截图。 它们将帮助我们更好地了解系统的当前状态。 我会等你的回复。 祝你今天愉快。 此致,Diego V. 以上来自于谷歌翻译 以下为原文 Hi jordanj, Thank you for the response. I’ll wait for your results. Regarding to your questions, please follow the process for RAID mode. However, if you get again the blue screen after changing the SATA mode to Intel RST Premium…, follow the process for AHCI. The AHCI process will change the system to RAID mode either way. As far as I could see from the information you provided everything is fine, just the detail I mentioned about the reserved space and the BIOS configuration that we have to confirm. The purpose of my message above is to check the BIOS configuration. The module won’t be ready to work yet as we need first to install the RST driver (unless you had already installed it). The RST driver can be installed whether by installing the Intel® Optane™ application or the Intel® RST application. Both applications can be downloaded from the following site: Downloads for Intel® Optane™ Memory These tools are used to enable the module which would be the last step, but this will work only if the BIOS is setup correctly. That’s why we have to check the BIOS configuration first. Probably if you run one of these tools now, you won’t be able to enable the module as there is something missing that we have to confirm from BIOS. Besides, your module even though is recognized by the system, it’s not recognized as an NVMe* device yet, and that’s most likely because the remapping setting is not enabled yet (SATA mode selection). I also recommend you to check the following thread: problem with intel optane memory . That is a thread where the user went through all the configuration on a ASUS* system to have the module working. At the end the issue was fixed by just changing the port where the module was connected to, but it also includes information that you may find useful when setting up your system. I hope you find this information useful. If you notice something different in BIOS or have additional concerns during the setup process, please take the necessary screenshots. They will help us to better understand the current status of the system. I’ll be waiting for your response. Have a nice day. Regards, Diego V. |
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迭戈, 更改不同的BIOS设置后,我的计算机处于打开状态。 我附上了每一步的截图。 1.在我的启动驱动器末尾分区了1000MB 2.禁用CSM 3.使用Intel Optane将SATA模式选择更改为Intel RST Premium 3.1。 将M.2_2 PCIE存储RAID支持更改为RST受控* 3.2。 将M.2_1 PCIE存储RAID支持更改为非RST控制** 4.从您链接的页面下载驱动程序 4.1。 下载用于系统加速的英特尔®Optane™内存用户界面和驱动程序失败,因为我已经有RST 4.2。 下载英特尔®快速存储技术(英特尔®RST)用户界面和驱动程序成功 * M2_2是我的Optane模块 ** M2_1是我的500GB固态硬盘 rst success.png 19.0 K. new disk partition.png 34.5 K. 已安装.png 23.4 K. 180911221018.BMP 3.0 MB 180911220954.BMP 3.0 MB 以上来自于谷歌翻译 以下为原文 Diego, My computer turned on after changing the different BIOS settings. I am attaching a screenshot of each step. 1. Partitioned 1000MB at the end of my boot drive 2. Disabled CSM 3. Changed SATA mode selection to Intel RST Premium With Intel Optane 3.1. Changed M.2_2 PCIE Storage RAID Support to RST Controlled* 3.2. Change M.2_1 PCIE Storage RAID Support to Not RST Controlled** 4. Downloaded drivers from the page you linked 4.1. Download Intel® Optane™ Memory User Interface and Driver for System Acceleration failed as I already have RST 4.2. Download Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver succeeded *M2_2 is my Optane module **M2_1 is my 500gb SSD
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嗨jordanj, 感谢您的截图和解释。 一切都很好,但我想知道你是否试图从RST应用程序启用该模块,如本文所述:使用Intel®Optane™内存进行二级/数据SATA驱动器加速 您是否在应用程序中收到任何错误消息,或者您是否能够启用该模块? 此致,迭戈五世 以上来自于谷歌翻译 以下为原文 Hi jordanj, Thank you for the screenshots and the explanation. Everything looks fine, however I’m wondering if you tried to enable the module from the RST application as it’s explained in this article: Secondary/Data SATA Drive Acceleration with Intel® Optane™ Memory Did you get any error message in the application, or you were able to enable the module? Regards, Diego V |
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jerry1978 发表于 2018-11-8 18:17 迭戈, 我没有尝试从RST应用程序启用该模块,我不确定要遵循的确切步骤。 我今天晚些时候回家时会尝试这样做。 你可以把我链接到正确使用应用程序的步骤,所以我确保第一次就做好了吗? 以上来自于谷歌翻译 以下为原文 Diego, I did not try to enable the module from the RST application, I was not sure the exact steps to follow. I will try to do that when I get home later today. Could you link me to the steps of using the application correctly so I make sure to do it right the first time? |
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嗨jordanj, 这些步骤显示在我刚才在上一篇文章中分享的文章中。 当您打开应用程序时,您应该找到英特尔®Optane™内存的选项卡或上面文章中显示的模块部分。 唯一的选择是启用按钮。 如果一切都按照它的正确配置,您应该能够单击启用按钮,然后选择要加速的驱动器,我想从您共享的信息中可以看出它是辅助驱动器。 如果您不能这样做,请截取屏幕截图以查看错误消息。 话虽如此,您可能看不到应用程序中的辅助驱动器,因为根据我从磁盘管理屏幕截图中看到的内容,它当前未分配。 您需要先格式化驱动器并创建一个卷。 此站点中列出了从磁盘管理执行此操作的说明:https://support.microsoft.com/en-us/help/17418/windows-7-create-format-hard-disk-partition 请按照“创建和格式化新分区(卷)”下的步骤操作。如果系统要求您使用GPT分区样式并选择NTFS来格式化驱动器,请确保使用GPT分区样式。 如果您有其他疑问,请告诉我。 我会等你的回复。 祝你今天愉快。 此致,Diego V. 以上来自于谷歌翻译 以下为原文 Hi jordanj, The steps are shown in the article I just shared in my previous post. When you open the application, you should find a tab for the Intel® Optane™ Memory or a section for the module as it’s shown in the article above. The only option is the enable button. If everything is correctly configured as it seems to be, you should be able to click on the enable button and then select the drive you want to accelerate, which I supposed from the information you have shared that it’s the secondary drive. If you cannot do this, take a screenshot to see the error message. Having said this, you may not see the secondary drive in the application because it’s currently as unallocated according to what I can see form the Disk Management screenshot. You will need to format the drive first and create a volume. The instructions to perform this from the Disk Management are listed in this site: https://support.microsoft.com/en-us/help/17418/windows-7-create-format-hard-disk-partition Please follow the steps under “To create and format a new partition (volume)". Make sure GPT partition style is used if you are asked for it and NTFS is selected to format the drive. Let me know if you have additional doubts. I’ll be waiting for your response. Have a nice day. Regards, Diego V. |
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jerry1978 发表于 2018-11-8 18:55 迭戈, 我想可能是这样的: 1.格式化未分配的驱动器 2.运行RST并启用optane内存 随附的屏幕截图供您确认我已完成。 有没有办法让我测试增加的速度? 编辑:我的主板磁盘说有一个英特尔RST驱动程序更新,我应该安装吗? optane status.png 88.4 K. 新卷E.png 43.0 K. 启用optane.png 60.1 K. 以上来自于谷歌翻译 以下为原文 Diego, I think that may have been it: 1. Formatted the unallocated drive 2. Ran RST and enabled optane memory Attached are screenshots for you to confirm I am done. Is there a way for me to test the increased speeds? Edit: My motherboard disk says there is an intel RST driver update, should I install it?
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嗨jordanj, 没错,英特尔®Optane™内存已启用并可与您的辅助驱动器配合使用! 没有办法测试新的性能,英特尔®Optane™内存可以改善您最常使用的应用程序和文件的启动时间。 确切地说,每个应用程序的改进程度有多大。 我很高兴知道你能够设置模块。 关于RST驱动程序更新,您当前使用的是哪个版本? 最新版本是16.5.1.1030版本。 您可以从以下站点下载最新版本:下载英特尔®快速存储技术(英特尔®RST)用户界面和驱动程序 在进行任何更改之前,我建议您先禁用该模块,安装最新版本的应用程序,然后再次启用该模块。 祝你今天愉快。 此致,Diego V. 以上来自于谷歌翻译 以下为原文 Hi jordanj, That’s right, the Intel® Optane™ Memory is enabled and working with your secondary drive! There isn’t a way to test the new performance, the Intel® Optane™ Memory improves the launch time of applications and files that you use most often. Exactly how much improvement varies with each application. I'm glad to know that you were able to setup the module. Regarding to the RST driver update, which version are you currently using? The latest one is the 16.5.1.1030 version. You can download the latest one from the following site: Download Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver Before doing any change, I recommend you to disable the module first, install the latest version of the application and then enable again the module. Have a nice day. Regards, Diego V. |
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嗨jordanj,我想知道一切是否正常,或者是否有其他东西我可以帮助你。我会等你的回应。祝你有个美好的一天。请注意,迭戈V. 以上来自于谷歌翻译 以下为原文 Hi jordanj, I’d like to know if everything is working fine, or if there is something else I can help you with. I’ll be waiting for your response. Have a nice day. Regards, Diego V. |
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