DFU固件更新问题Windows 10

我知道在Windows中更新固件的唯一其他方法是安装RealSense UWP（通用Windows平台）驱动程序。
它还安装了相机固件。
下载适用于Windows®10的英特尔®实感™D400系列通用Windows平台（UWP）驱动程序
但是，它安装的固件版本（5.9.13）现在有几个版本，随着更多固件的发布，它们会随着时间的推移而变老。
在对该问题进行一些研究期间，我观察到固件下载页面中的固件和UWP包中的旧固件都是“bin”格式文件。
因此，如果您想安装最新的固件，您可以尝试将旧文件替换为新的（这只是一个理论，我自己没有尝试过）。
第一步
将UWP驱动程序zip文件下载到您创建的文件夹（例如新文件夹）中，并将zip文件的内容解压缩到此文件夹中。
应该有一个名为.RS400Firmware.bin的文件
第二步
下载当前的固件驱动程序文件（不是更新程序工具）。
下载适用于英特尔®实感™D400产品系列的最新固件
第三步
使用解压缩的UWP从文件夹中删除RS400Firmware.bin文件。
使用解压缩的固件驱动程序文件进入文件夹，然后右键单击“Signed_UVC”文件（例如“Signed_Image_UVC_5_10_3.bin”）。
弹出菜单后，选择“重命名”，然后将文件重命名为RS400Firmware.bin
第四步
将重命名的RS400Firmware.bin固件文件放入UWP文件夹中以代替已删除的旧固件bin文件，然后运行UWP安装工具。
希望它会认为替换的固件文件是最初在那里并安装它没有问题。
***********
。
如果上述理论不起作用，您可以做的最好的事情是使用UWP驱动程序安装程序安装5.9.13固件，您将错过的主要功能是最近的错误修复和多个摄像头的硬件同步。



以下为原文

The only other means I know of to update the firmware in Windows is to install the RealSense UWP (Universal Windows Platform) driver.   It also installs a camera firmware.
 
Download Intel® RealSense™ D400 Series Universal Windows Platform (UWP) Driver for Windows® 10
 
However, the firmware version that it installs (5.9.13) is a few versions old now and will become older over time as more firmwares are released.
 
During some research into the problem, I observed that the firmwares from the firmware download page and the old firmware in the UWP package are both 'bin' format files.  So if you want to install the latest firmware, you could try substituting the old file for new (this is just a theory, I have not tried it myself).
 
STEP ONE
 
Download the UWP driver zip file into a folder you have created  (e.g New Folder) and extract the zip file's contents into this folder.  There should be a file in it called .RS400Firmware.bin
 

 
STEP TWO
 
Download the current firmware driver file (not the updater tool).
 
Download Latest Firmware for Intel® RealSense™ D400 Product Family
 
STEP THREE
 
Delete the RS400Firmware.bin file from the folder with the unzipped UWP.  Go into the folder with the unzipped firmware driver file and right-click on the 'Signed_UVC' file (e.g 'Signed_Image_UVC_5_10_3.bin').
 
When the menu pops up, select 'Rename' ,then rename the file to RS400Firmware.bin
 
STEP FOUR
 
Drop the renamed RS400Firmware.bin firmware file into the UWP folder in place of the deleted older firmware bin file and then run the UWP installation tool.  Hopefully it will think that the substituted firmware file is the one that was originally in there and install it without problems.
 

 
***********
.
If the above theory does not work and the best you can do is install the 5.9.13 firmware with the UWP driver installer, the main features that you will miss out on are recent bug fixes and the hardware-syncing of multiple cameras.

谢谢你的解决方案。
我无法让它工作。
这在Linux上更容易操作吗？
另外，为什么英特尔没有解决这个问题呢？
谢谢



以下为原文

Thanks for the solution. I wasn't able to get it to work. Is this an easier operation on Linux? Also, why hasn't intel addressed this issue?
 
Thanks

对不起，上面的程序对你不起作用。
使用updater工具遇到其他问题的经验表明，如果您在使用其中一个版本（Windows）时遇到问题，使用其他版本（Linux）也无法正常工作。
在另一台PC上执行固件更新可能会有所帮助，如果您可以访问其中一台可能会有帮助，因为相机可能不会在另一台计算机上遇到相同的问题。
由于固件存储在相机内而不是计算机上，因此可以使用相机将成功更新的固件恢复到您自己的PC。
如果您的PC上有多个USB 3端口，我建议先将相机插入另一个USB 3端口，然后查看更新器工具是否可以正常工作。
通过使用带有主电源USB集线器的摄像头，而不是将其直接插入计算机或由计算机供电的集线器，也可以减少与USB相关的问题。
如果您仍然遇到问题，您可以在RealSense工程师和开发人员所在的RealSense GitHub网站上发布消息。
您可以通过转到下面的链接并点击“新发行”按钮发布。
祝你好运！
问题·IntelRealSense / librealsense·GitHub



以下为原文

I'm sorry that the procedure above didn't work for you.
 
Experience of other cases of problems with the updater tool suggests that if you have problems with using one version of it (Windows), using another version (Linux) will not work either.  Doing the firmware update on another PC may help if you have access to one may help, as a camera may not experience the same problems on another machine.  As the firmware is stored inside the camera and not on the computer, a successfully updated firmware can be taken back to your own PC with the camera.
 
If you have more than one USB 3 port on your PC, I would recommend plugging the camera into another USB 3 port though first and seeing if the updater tool will work on that.  USB-related problems may also be reduced by using the cameras with a mains-powered USB hub instead of plugging it directly into the computer or a hub that is powered by the computer.
 
If you continue to have problems, you may benefit from posting a message at the RealSense GitHub site, where the RealSense engineers and developers reside.  You can post there by going to the link below and clicking the 'New Issue' button.  Good luck!
 
Issues · IntelRealSense/librealsense · GitHub

Fwiw ...这已经是几个月的已知问题......如果手动DFU不起作用，那么uwp驱动程序也不会。
尽管我们可以告诉它在传感器切换到DFU模式时窗口如何看到传感器的错误...这是一种特殊模式，使传感器看起来像wibdoes的不同类型的设备。
在180x的老版本上，180x创作者释放DFU似乎在alwsys工作。
找到一个较旧的wondows框进行更新是我们目前如何排序问题。
还要确保U具有USB 3.1或3.2连接......一些较旧的3.0连接似乎也有问题
Westa



以下为原文

Fwiw ... This has been a known issue for months ... If the manual DFU don't work then neither will the uwp driver.
As best as we can tell its a bug in how windows sees the sensor when it's switheds to DFU mode ... Which is a special mode that make the sensor appear like a different type of device to wibdoes.
On older buikds of windows pre the 180x creators release the DFU seems to work alwsys. 
Find an older wondows box to do updates is how we sorted the issue at the moment.
Also make sure U have a USB 3.1 or 3.2 connection ... Some older 3.0 connections also seem to have issues
Westa

谢谢你对这个案子的帮助，Westa！
可能存在多种原因，从您提到的传感器到USB问题（没有USB 3.1，或其他一些阻止工具正常工作的USB问题）。
作为其他人的参考，我找到了更新固件时遇到问题的情况。
看起来，在这种情况下，除了使用旧版本的Windows之外，您没有找到解决方案？
没有连接DFU设备：Realsense 435固件升级



以下为原文

Thanks for your help with this case, Westa!  There may be a range of causes, from the sensor that you mention to a USB issue (not having USB 3.1, or some other USB issue that prevents the tool from working correctly).
 
For the reference of others, I located the case where you had your own problems with updating the firmware.  It looks as though, in that case, you did not find a solution other than using an older version of Windows?
 
No DFU device was connected : Realsense 435 Firmware Upgrade

谢谢。
我试图拖下一个旧的构建窗口框。
我尝试在Windows 8.1版本上进行此固件更新，但没有运气。
两个相机都有同样的问题。
我认为8.1窗口可以正常工作。
您知道英特尔是否正在积极尝试解决此问题，还是仅仅取决于最终用户？



以下为原文

Thanks. I am trying to drag down an older build windows box. I tried doing this firmware update on windows 8.1 build with no luck. Same issue on both cameras. I thought the 8.1 windows would work fine. Do you know if Intel is actively trying to fix this issue or is it just up to the end user?

虽然相机可以使用Windows 8.1（虽然没有硬件帧同步），但更新程序工具的Windows版本需要Windows 10和USB 3.1端口。
我回忆起最近出现的DFU错误案例，用户在使用校准工具将相机重置为出厂状态后能够成功更新固件。
忽略链接消息上的第一段，并从“另一个替代方案......”中读取
操作码不匹配！
已发送21但收到-6！
·问题＃2195·IntelRealSense / librealsense·GitHub



以下为原文

Whilst the camera can work with Windows 8.1 (though not have hardware frame synchronization), the updater tool's Windows version needs Windows 10 and a USB 3.1 port.
 
I recalled a previous recent case with the DFU error where the user was able to successfully update their firmware once they used a calibration tool to reset the camera to factory-new state.
 
Ignore the first paragraph on the linked message and read from 'Another alternative...'
 
OpCodes do not match! Sent 21 but received -6! · Issue #2195 · IntelRealSense/librealsense · GitHub

嗨Victor，由于您当前正在使用的计算机上没有更新固件，解决此问题的最佳方法是在另一台计算机上更新固件。
（使用Linux更新同一台机器上的固件可能不会产生任何影响。）然后按照此处的说明更新Windows机器上的固件：https：//www.intel.com/content/dam/support/us/
en / documents / emerging-technologies / intel-realsense-technology / Windows-RealSense-D400-DFU-Guide.pdf如果您使用Linux机器更新固件，请按照此处的说明操作：https：//www.intel。
com / content / dam / support / us / en / documents / emerging-technologies / intel-realsense-technology / Linux-RealSense-D400-DFU-Guide.pdf如果我能为你提供更多帮助，请告诉我.Regards，Sahira



以下为原文

Hi Victor,
Since you firmware is not updating on the machine you are currently using, the best way to remedy this problem is to update firmware on a different computer altogether. (using Linux to update firmware on the same machine likely will not make a difference). 

Then follow the instructions here to update the firmware on a Windows machine: 

https://www.intel.com/content/dam/support/us/en/documents/emerging-technologies/intel-realsense-technology/Windows-RealSense-D400-DFU-Guide.pdf

Or if you're using a Linux machine to update firmware, follow the instructions here:

https://www.intel.com/content/dam/support/us/en/documents/emerging-technologies/intel-realsense-technology/Linux-RealSense-D400-DFU-Guide.pdf

Please let me know if I can assist you further.
Regards,
Sahira

Sahira，
谢谢。
我尝试在三台不同的机器上更新固件。
两个Windows 10和一个带有USB 3.1 / 3.2端口的Windows 8.1机器。
我尝试了多端口策略，但没有奏效。
我已经能够让Windows 10机器将设备识别为摄像头而不仅仅是USB设备。
我也尝试过UWP路线，也没有运气。
我现在没有想法。
我想让朋友的linux机器进行更新。
我希望英特尔能够通过更新来解决这个问题。
据我所知，这不仅仅是微软的问题，而是英特尔，但不管它是否更难以在Windows机器上使用英特尔相机。
谢谢，
胜利者



以下为原文

Sahira,
 
Thank you. I have tried updating the firmware on three different machines. Two windows 10 and one Windows 8.1 machines with USB 3.1/3.2 ports. I tried the multiple port strategy and that hasn't worked. I have been able to get the Windows 10 machines to recognize the devices as cameras and not just u*** devices. I have tried the UWP route as well no luck either.
 
I am out of ideas at the moment. I am trying to get a friend's linux machine to do the update. I wish intel would take of this issue with an update. I understand it is more of Microsoft issue than Intel but regardless it makes utilizing Intel cameras on windows machines harder.
 
Thanks,
Victor

如果相机内的校准表损坏，则无法更换机器。
损坏的表会阻止固件更新并导致DFU错误。
我上面建议尝试将相机重新启动到出厂默认设置，并使用重置机制修复表，这样可以解决另一个用户的问题并使他们能够完成固件更新。
操作码不匹配！
已发送21但收到-6！
·问题＃2195·IntelRealSense / librealsense·GitHub



以下为原文

If the calibration table inside your camera is corrupted then no change of machine will help.  A corrupted table prevents firmware updates and gives the DFU error.  I suggested above to try rebooting the camera to its factory default with a reset mechanism to fix the table, as doing so fixed the problem for another user and enabled them to complete the firmware update.
 
OpCodes do not match! Sent 21 but received -6! · Issue #2195 · IntelRealSense/librealsense · GitHub

嗨Victor，由于你无法在任何机器上更新固件，我建议尝试Marty G.的建议，在尝试更新固件之前，首先将相机重新启动到出厂默认设置以修复校准表。请告诉我们
这适合你.Regards，Sahira



以下为原文

Hi Victor,

Since you are not able to update firmware on any machine, I would recommend trying Marty G.'s suggestion of rebooting the camera to its factory default to fix calibration tables first, before trying to update firmware. 

Please let us know if this works for you. 

Regards,
Sahira
 

*有关将校准表恢复为出厂设置的详细信息，请参阅RealSense D400系列校准工具用户指南的第45页：https：//www.intel.com/content/dam/support/us/en/documents/emerging-
技术/英特尔realsense技术/ RealSense_D400_Dyn_Calib_User_Guide.pdf



以下为原文

*For more information about restoring calibration tables to factory settings, see page 45- of the RealSense D400 Series Calibration Tools User Guide:

https://www.intel.com/content/dam/support/us/en/documents/emerging-technologies/intel-realsense-technology/RealSense_D400_Dyn_Calib_User_Guide.pdf