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我的一位客户报告说,vGPU在24到48小时之间启用了Windows 7 VM的BSOD。
它在cisco UCSC-C240-M4SX硬件上运行ESXi6.0。 ESXi的nvidia驱动程序版本为352.70-10EM.600.0.0.2494585 打开excel应用程序时会出现问题。 运行转储崩溃时注意到它在nvlddmkm.sys崩溃了 *** STOP:0x00000050(0xFFFFF8800C77C000,0x0000000000000001,0xFFFFF880040551BD,0x0000000000000000) *** nvlddmkm.sys - 地址FFFFF880040551BD基地位于FFFFF8800380A000,DateStamp5660ac24 尝试卸载Windows 7机器上的Nvidia驱动程序并重新安装,仍然会出现问题。 旧版的Nvidia驱动也有同样的问题。 客户确认他已遵循grid vgpu部署指南来加强他的环境。 需要帮助来解决问题或找到任何硬件故障 以上来自于谷歌翻译 以下为原文 One of my customer reported that vGPU enabled Windows 7 VM's BSOD between 24 to 48hours. It runs ESXi6.0 on cisco UCSC-C240-M4SX hardware. ESXi has a nvidia driver version 352.70-10EM.600.0.0.2494585 Issue occur when he open up excel application. while running the dump crash noticed it crashes at nvlddmkm.sys *** STOP: 0x00000050 (0xFFFFF8800C77C000,0x0000000000000001,0xFFFFF880040551BD,0x0000000000000000) *** nvlddmkm.sys - Address FFFFF880040551BD base at FFFFF8800380A000, DateStamp5660ac24 Tried uninstall the Nvidia driver's on the windows 7 machine and re-installed, still the issue occurs. Old version of Nvidia driver also has a same problem. Customer confirmed that he has followed grid vgpu deployment guide to step up his environment. need help to fix the issue or to find any hardware fault |
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8个回答
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请你详细说明配置。
您的客户正在运行哪种Desktop Agent以及它的版本是什么? 您使用的是什么网格卡? 您的客户使用什么vGPU配置文件? 在崩溃的时候,你在VM的事件日志中看到了什么吗? 你能从崩溃中捕获内存转储吗? 您是否偶然设置了任何电源配置文件 - 如果是这样,请确保VM电源设置未设置为关闭机器或显示器电源。 您说问题发生在24-48小时后,但是使用Excel触发。 因此,我了解如果您在最初的24小时左右在VM上运行Excel,那么运行Excel会导致崩溃,然后在24-48小时内运行Excel。 ? 以上来自于谷歌翻译 以下为原文 Please can you elaborate on the configuration. What Desktop Agent is your customer running and what version is it ? What Grid card are you using ? What vGPU profile is your customer using ? Do you see anything in the Event Log for the VM around the time it crashes ? Are you able to capture a memory dump from the crash ? Do you by chance have any power profiles set - if so make sure that the VM Power Settings are not set to Power Off the machine or the display. You say that the problem happens after 24-48 hours but is triggered by use of Excel. So do I understand that if you run Excel on the VM in the first 24 hours or so its OK and then between 24-48 hours running Excel causes the crash. ? |
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Desktop Agent Horizon版本6.2
网格卡他正在使用Grid K160Q 客户正在使用grid_k160q的vGPU配置文件 客户尚未向我提供内存崩溃转储和事件。 没有为VM设置电源配置文件。 不,他什么时候推出Excel guest BSOD。 如果他使用默认的VMware svga 3D图形适配器,没问题。 以上来自于谷歌翻译 以下为原文 Desktop Agent Horizon version 6.2 Grid Card that he is using Grid K160Q vGPU Profile that customer is using grid_k160q Customer yet to provide me the memory crash dump and events. No Power profiles are set to the VM. No, When ever he launch Excel guest BSOD. If he use default VMware svga 3D Graphics adapter, no problem. |
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你好,
我们有同样的问题。 Esxi 6.0 ESXI驱动程序版本是相同的(352.70-1OEM.600.0.0.2494585) Horizon View Agent 6.2 此问题主要发生在Excel 2007中。有时在其他应用程序中也会发生这种情况。 重新安装不工作。 使用VMware svga =没问题。 如果需要DMP文件,我可以上传一些。 以上来自于谷歌翻译 以下为原文 Hello, we have the same issue. Esxi 6.0 ESXI Driver version is the same (352.70-1OEM.600.0.0.2494585) Horizon View Agent 6.2 This issue mostly happens in excel 2007. Sometimes in other Applications this happens too. reinstall dont work. Using VMware svga = no Problems. If DMP-files are needed i can upload some. |
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Windows 7 Guest中有哪个驱动程序?
您可以从下面的包中确认来宾VM中的驱动程序是354.56。 http://www.nvidia.co.uk/download/driverResults.aspx/96810/en-uk vGPU驱动程序与Guest到Host匹配。 以上来自于谷歌翻译 以下为原文 Which driver is in the Windows 7 Guest? Can you confirm that the driver in the Guest VM is 354.56 from the package below. http://www.nvidia.co.uk/download/driverResults.aspx/96810/en-uk The vGPU drivers are matched Guest to Host. |
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你好,
是的,它匹配。 ESXi版本为352.70,在VM上版本为354.56 我尝试降级版本352.54上的一个ESX和版本354.13的虚拟机 但我有同样的问题。 VM在驱动程序中具有默认配置。 也许这是VM上Nvidia驱动程序中的配置问题? 以上来自于谷歌翻译 以下为原文 Hello, yes it match. ESXi Version is 352.70 and on the VMs the Version is 354.56 I tried to downgrade one ESX on Version 352.54 and on VMs with Version 354.13 But i have the same issue. The VMs have default configuration in the driver. Maybe it is a Configuration issue in the Nvidia driver on the VMs? |
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嗨,
我有同样的问题。 我的环境; 戴尔R720xd - Nvidia Grid k2 Esxi 6.0 build 3380124 ESXI驱动程序版本(352.70-1OEM.600.0.0.2494585) Windows 7专业版x64(Nvidia驱动程序354.56) Horizon View Agent 6.2.2 Catia v5程序出错了。 我有一个迷你转储文件。 我可以上传转储文件。 无法读取错误的驱动程序名称 可能由以下原因引起:nvlddmkm.sys(nvlddmkm + 84b1bd) FOLLOWUP_IP: nvlddmkm + 84b1bd fffff880`05f3c1bd 895004 mov dword ptr [rax + 4],edx FAULT_INSTR_CODE:49045089 SYMBOL_STACK_INDEX:3 SYMBOL_NAME:nvlddmkm + 84b1bd FOLLOWUP_NAME:MachineOwner MODULE_NAME:nvlddmkm IMAGE_NAME:nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP:5660ac24 FAILURE_BUCKET_ID:X64_0x50_nvlddmkm + 84b1bd BUCKET_ID:X64_0x50_nvlddmkm + 84b1bd PRIMARY_PROBLEM_CLASS:X64_0x50_nvlddmkm + 84b1bd TARGET_TIME:2016-02-26T11:52:46.000Z OSBUILD:7601 OSSERVICEPACK:1000 SERVICEPACK_NUMBER:0 OS_REVISION:0 SUITE_MASK:272 PRODUCT_TYPE:1 OSPLATFORM_TYPE:x64 OSNAME:Windows 7 谢谢 以上来自于谷歌翻译 以下为原文 Hi, I have the same issue. My Environment; Dell R720xd - Nvidia Grid k2 Esxi 6.0 build 3380124 ESXI Driver version (352.70-1OEM.600.0.0.2494585) Windows 7 professional x64 ( Nvidia Driver 354.56 ) Horizon View Agent 6.2.2 Catia v5 program is taking place in error. I have a mini-dump files. I can upload dump file. Could not read faulting driver name Probably caused by : nvlddmkm.sys ( nvlddmkm+84b1bd ) FOLLOWUP_IP: nvlddmkm+84b1bd fffff880`05f3c1bd 895004 mov dword ptr [rax+4],edx FAULT_INSTR_CODE: 49045089 SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: nvlddmkm+84b1bd FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP: 5660ac24 FAILURE_BUCKET_ID: X64_0x50_nvlddmkm+84b1bd BUCKET_ID: X64_0x50_nvlddmkm+84b1bd PRIMARY_PROBLEM_CLASS: X64_0x50_nvlddmkm+84b1bd TARGET_TIME: 2016-02-26T11:52:46.000Z OSBUILD: 7601 OSSERVICEPACK: 1000 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 272 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 7 Thank you |
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新驱动程序发布。
问题解决了。 驱动程序版本354.80 谢谢 以上来自于谷歌翻译 以下为原文 New driver released. Problem solved. Driver version 354.80 Thank you |
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优秀!
我以为我在这里发布了关于新驱动程序的说明,但它似乎没有上线。 他们周一上线了,所以感谢您的测试! 以上来自于谷歌翻译 以下为原文 Excellent! I thought I'd posted a note about the new drivers here, but it seems to not have gone live. They went live on Monday so thanks for testing so quickly!! |
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