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我们在2014年购买了具有Xilinx动态探测功能的LA型号16851A,该功能已预先安装。
由于软件问题,一周前使用适当的LA软件安装了新的硬盘,但没有Xilinx Dynamic Probe SW或许可证。 我尝试通过以下步骤激活Xilinx Dynamic Probe功能:a)将Xilinx Dynamic Probe许可证文件放在文件夹中:C: Program Filles(x86) Agilent Technologies Logic Analyzer License b)下载Xilinx Dynamic Probe SW c)重新启动LA然而,许可证选项(在帮助内部)继续显示“当前没有检出许可证”!!! 我希望了解如何让Xilinx Dynamic Probe SW识别购买的许可证。 我正在为当前状态附加一些屏幕截图。 Installintg a license(2016-03-02)37.bmp2.3 MBInstallintg license(2016-03-02)40.bmp2.3 MB 以上来自于谷歌翻译 以下为原文 We purchased a LA model 16851A in 2014 with Xilinx Dynamic Probe capability, which came preinstalled. Because of software problems, a new hard-disk was installed a week ago with the proper LA software, but without the Xilinx Dynamic Probe SW nor its license. I tried to activate the Xilinx Dynamic Probe capability by proceeding as follows: a) placing the Xilinx Dynamic Probe license file inside the folder: C:Program Filles (x86)Agilent TechnologiesLogic AnalyzerLicense b) downloading the Xilinx Dynamic Probe SW c) restarting the LA However, the Licenses option (inside Help) keeps on displaying "no licenses are currently checked out" !!! I would appreciate getting a hint on how to have Xilinx Dynamic Probe SW recognize the purchased license. I am attaching some screen captures for the current status. 附件 |
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许可证与HW配置相关联。
换出硬盘时,配置发生了变化。 如果您在Keysight服务中心完成了维修,则应该已创建新许可证并进行安装。 如果工作是在其他地方完成的,事情会变得更加艰难。 我不知道您所在的国家/地区,但您应该从当地的技术呼叫中心开始。 他们或许可以帮到你。 LA的序列号应与许可证绑定,并且可能会生成新的许可证。 人 以上来自于谷歌翻译 以下为原文 The license is tied to the HW configuration. When you swapped out the hard drive, the configuration changed. If you had the repair done at a Keysight Service Center, they should have created a new license and installed it. If the work was done somewhere else, things get a little tougher. I don't know what country you are in, but you should start with your local Technical Call Center. They may be able to help you. The serial number of the LA should be tied to the license, and it might be possible to get a new license generated. Al |
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谢谢你。 新的硬盘由Keysight发送给其在埃及的当地代表。 我已经向Keysight当地代表发送了一封电子邮件 - 您的澄清 - 我正在等待他们的回复。 顺便说一句,我知道硬盘驱动器中使用了“隐藏分区”,可以将设备恢复到原始状态。 我想在目前的情况下,如果安装了新的许可证,它将不会自动存储在“隐藏分区”中。 有没有办法实现“隐藏分区”更新,还是应该将硬盘驱动器发送回Keysight重新执行“完整安装+隐藏分区创建”? 最好的祝福。 马哈茂德 以上来自于谷歌翻译 以下为原文 Thank you Al. The new Hard Drive was shipped by Keysight to its local representative in Egypt. I already sent an E-mail - with your clarifications - to the Keysight Local Representative and I am waiting for their response. By the way, I understand that a"hidden partition" is used in the Hard Drive to restore the equipment to its original status at shipping. I guess in the current situation, if a new license is installed, it will not be automatically stored in the "hidden partition". Is there a way to achieve "hidden partition" update, or should the hard drive be sent back to Keysight to re-do the "complete installation + hidden partition creation"? Best regards. Mahmoud |
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60user12 发表于 2018-9-19 08:59 Mahmoud,隐藏分区只包含Windows,因为当给定产品发布时它被“冻结”,它们都是相同的。 如果您需要从隐藏分区恢复,则需要: - 启动Windows,就像它是一台新计算机一样。 - 运行Windows Update,包括所有可选和推荐的更新,直到WU说没有更新。 这可能意味着超过100个单独的更新补丁,以及几次重新启动(每次再次运行WU)。 - 安装与您的系统匹配的最新版LA SW 5.90或6.xx Al 以上来自于谷歌翻译 以下为原文 Mahmoud, The hidden partition only includes Windows, and since that is 'frozen' when a given product is released, they are all the same. If you ever need to recover from the hidden partition, you will need to: - Start Windows, like it's a new computer. - Run Windows Update, including all optional and recommended updates, until WU says there are no more updates. That may mean more than 100 individual update patches, and several reboots (followed by running WU again, every time). - Install the latest version of the LA SW that matches your system, either 5.90 or 6.xx Al |
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