完善资料让更多小伙伴认识你,还能领取20积分哦, 立即完善>
嗨,
我最近从惠普购买了一台新笔记本电脑。 它采用Intel i5 8250U芯片组和Intel UHD 620 Graphics。 我不明白为什么英特尔会更新所有其他处理器上的UHD 620,除了最新的Kaby Lake。 只是基本的图形驱动程序更新也会....为什么英特尔不会做任何事情呢? 我们不配玩游戏? 以上来自于谷歌翻译 以下为原文 Hi, I recently bought a new laptop from HP. It has Intel i5 8250U chipset with Intel UHD 620 Graphics. I am not understanding why would intel update UHD 620 on all other processors except Latest Kaby Lake. just basic Graphic Drivers Update would also do.... Why won't Intel do anything about it? We don't deserve to play games? |
|
相关推荐
24个回答
|
|
None 以上来自于谷歌翻译 以下为原文 Hi David, I tried installing the drivers as guided. But unable to install. Please check the image of the issue. |
|
|
|
None 以上来自于谷歌翻译 以下为原文 Hello ronakjdoshi, Thank you for your response. In this case, what I can recommend you to do is to do a clean installation of the driver. This can be done by following the steps below: 1 - Download the .zip driver from https://downloadcenter.intel.com/download/27988/Intel-Graphics-Driver-for-Windows-10?product=126789 2 - Disconnect the computer from the internet. 3 - Go to device manager and check under display adapters. 4 - Right-click on the Intel ® Integrated Graphics, select the option uninstall and keep going until you only have Microsoft's basic display adapter. 5 - Unzip the file you downloaded previously. 6 - Right-click on the Microsoft's basic display adapter and select "Update driver". 7 - Select the option "Browse my computer for driver software. 8 - Select the option "Let me pick from a list of device drivers on my computer". 9 - Select the option "Have disk". 10 - Select the option "Browse". 11 - Access the designated location or folder where you unzipped the driver downloaded and access a folder called "Graphics". 12 - Select the setup information file (Typically named either "idglh64" or "igdlh"). 13 - Click on open and then click OK, finally click Next and the drivers will begin to install. 14 - Reboot your computer when the installation is completed. Let me know the outcome please. If this still does not work then I would strongly suggest you to mention this to the manufacturer (HP) so they can check what the problem is, they could have locked the system to avoid getting generic driver updates perhaps, but you would need to ask them. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation |
|
|
|
None 以上来自于谷歌翻译 以下为原文 Hi David, Sorry for the late reply. I tried your method yesterday. But in vain. So i contacted HP and they agreed that they have not updated the driver for Kaby lake R and had no explanation why the generic driver is not getting installed. Am really sick and tired of HP and their approach and services. I appreciate the time and effort you and Mr. Hill has put in solving my issue. Appreciate it. |
|
|
|
None 以上来自于谷歌翻译 以下为原文 Hello ronakjdoshi, Thank you for your response. I can see that none of the steps have worked so far, I really want to help you so I was reviewing some information and it is highly possible that the driver update is not completing due to the Windows* not being updated. The build of the Windows* 10 Pro you have is not up-to-date. If possible, please update the Windows* 10 version and try with the steps I provided above in order to do a clean installation of the driver. I hope this helps. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation |
|
|
|
None 以上来自于谷歌翻译 以下为原文 Hello ronakjdoshi, I am following up with your case and see that we have not heard back from you. Were you able to update the Windows* 10 version and tried updating the driver again? If you need more assistance do not hesitate to reply. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation |
|
|
|
只有小组成员才能发言,加入小组>>
255浏览 0评论
小黑屋| 手机版| Archiver| 电子发烧友 ( 湘ICP备2023018690号 )
GMT+8, 2024-4-27 01:08 , Processed in 0.606943 second(s), Total 79, Slave 61 queries .
Powered by 电子发烧友网
© 2015 bbs.elecfans.com
关注我们的微信
下载发烧友APP
电子发烧友观察
版权所有 © 湖南华秋数字科技有限公司
电子发烧友 (电路图) 湘公网安备 43011202000918 号 电信与信息服务业务经营许可证:合字B2-20210191 工商网监 湘ICP备2023018690号