Hellobiltman,感谢您加入此英特尔社区。因为您使用的是HDMI *转VGA适配器,所以此问题必须是计算机限制。
但是,请按照以下步骤继续对其进行故障排除。
如果系统发生冲突,请执行图形驱动程序的全新安装.1。断开设备与Internet的连接.2。卸载Intel Graphics驱动程序和Intel Display音频驱动程序。
为此,请按照以下链接中的以下链接中的步骤操作: - 通过设备管理器方法卸载英特尔图形驱动程序 - 通过设备管理器方法卸载英特尔®显示音频驱动程序或英特尔®HDMI音频驱动程序.https:
//www.intel.com/content/www/us/en/support/articles/000005598/graphics-drivers.html3.Restart您的计算机。
转到设备管理器,检查Windows是否安装了其他版本的图形驱动程序。
如果是,请将其删除并重新启动计算机。
重复此过程,直到获得Microsoft Basic Display Adapter.4。一旦安装,请安装系统制造商提供的最新图形驱动程序。版本V22.20.16.4836.04https://www.asus.com/us/Laptops/ASUS
-ZenBook-UX330UA / HelpDesk_Download / **请确认系统型号和操作系统。一旦安装了最新的驱动程序,您可以再次启用Internet连接。如果问题仍然存在,您还可以:1。
尝试使用另一个HDMI *到VGA适配器进行测试。
如果可用,请安装显示器驱动程序。请运行英特尔®系统支持实用程序并将报告附加到此线程.1。下载英特尔®系统支持实用程序并将应用程序保存到您的系统.https://downloadcenter.intel.com/
download / 25293 / Intel-System-Support-Utility-for-Windows-?product = 916002.打开应用程序并单击扫描以查看系统和设备信息。
英特尔®系统支持实用程序默认为扫描后输出屏幕上的摘要视图。
单击其中显示摘要的菜单以更改为详细视图.3。要保存扫描,请单击“下一步”,然后单击“保存”。
您可以将文件保存到计算机上任何可访问的位置。要附加文件,必须单击响应框右上角的“使用高级编辑器”,然后右下角会出现“附加”选项
响应框的一角.Wanner G.Intel客户支持技术人员与英特尔公司签订合同
以上来自于谷歌翻译
以下为原文
Hello
biltman,
Thank you for joining this Intel Community.
Because you are using an HDMI* to VGA adapter, this issue must be a computer limitation. However, please follow these steps to continue troubleshooting it.
1. Perform a clean install of the graphics driver in case of system conflicts.
1.Disconnect your unit from the internet.
2.Uninstall both the Intel Graphics driver and the Intel Display audio driver. To do this, please follow the steps on the link below under these sections:
-Uninstalling the Intel Graphics Driver via the Device Manager Method
-Uninstalling the Intel® Display Audio Driver or the Intel® HDMI Audio Driver via the Device Manager Method.
https://www.intel.com/content/www/us/en/support/articles/000005598/graphics-drivers.html
3.Restart your computer. Go to the device manager and check if Windows installed another version of the graphics driver. If it does, please remove it and restart your computer one more time. Repeat the process until you get the Microsoft Basic Display Adapter.
4.Once you do, install the latest graphics driver provided by your system manufacturer.
Version V22.20.16.4836.04
https://www.asus.com/us/Laptops/ASUS-ZenBook-UX330UA/HelpDesk_Download/
**Please confirm the system model and operating system.
5.Once the latest driver has been installed, you may enable the internet connection again.
If the issue persists, you can also:
1. Try another HDMI* to VGA adapter for testing purposes.
2. Install a monitor driver if available.
Please run the Intel® System Support Utility and attach the report to this thread.
1.Download the Intel® System Support Utility and save the application to your system.
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600
2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.
3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.
To attach a file, you must click “Use Advanced Editor” on the upper right hand corner of the response box, then the “attach” option will appear on the bottom right hand corner of the response box.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
Hellobiltman,感谢您加入此英特尔社区。因为您使用的是HDMI *转VGA适配器,所以此问题必须是计算机限制。
但是,请按照以下步骤继续对其进行故障排除。
如果系统发生冲突,请执行图形驱动程序的全新安装.1。断开设备与Internet的连接.2。卸载Intel Graphics驱动程序和Intel Display音频驱动程序。
为此,请按照以下链接中的以下链接中的步骤操作: - 通过设备管理器方法卸载英特尔图形驱动程序 - 通过设备管理器方法卸载英特尔®显示音频驱动程序或英特尔®HDMI音频驱动程序.https:
//www.intel.com/content/www/us/en/support/articles/000005598/graphics-drivers.html3.Restart您的计算机。
转到设备管理器,检查Windows是否安装了其他版本的图形驱动程序。
如果是,请将其删除并重新启动计算机。
重复此过程,直到获得Microsoft Basic Display Adapter.4。一旦安装,请安装系统制造商提供的最新图形驱动程序。版本V22.20.16.4836.04https://www.asus.com/us/Laptops/ASUS
-ZenBook-UX330UA / HelpDesk_Download / **请确认系统型号和操作系统。一旦安装了最新的驱动程序,您可以再次启用Internet连接。如果问题仍然存在,您还可以:1。
尝试使用另一个HDMI *到VGA适配器进行测试。
如果可用,请安装显示器驱动程序。请运行英特尔®系统支持实用程序并将报告附加到此线程.1。下载英特尔®系统支持实用程序并将应用程序保存到您的系统.https://downloadcenter.intel.com/
download / 25293 / Intel-System-Support-Utility-for-Windows-?product = 916002.打开应用程序并单击扫描以查看系统和设备信息。
英特尔®系统支持实用程序默认为扫描后输出屏幕上的摘要视图。
单击其中显示摘要的菜单以更改为详细视图.3。要保存扫描,请单击“下一步”,然后单击“保存”。
您可以将文件保存到计算机上任何可访问的位置。要附加文件,必须单击响应框右上角的“使用高级编辑器”,然后右下角会出现“附加”选项
响应框的一角.Wanner G.Intel客户支持技术人员与英特尔公司签订合同
以上来自于谷歌翻译
以下为原文
Hello
biltman,
Thank you for joining this Intel Community.
Because you are using an HDMI* to VGA adapter, this issue must be a computer limitation. However, please follow these steps to continue troubleshooting it.
1. Perform a clean install of the graphics driver in case of system conflicts.
1.Disconnect your unit from the internet.
2.Uninstall both the Intel Graphics driver and the Intel Display audio driver. To do this, please follow the steps on the link below under these sections:
-Uninstalling the Intel Graphics Driver via the Device Manager Method
-Uninstalling the Intel® Display Audio Driver or the Intel® HDMI Audio Driver via the Device Manager Method.
https://www.intel.com/content/www/us/en/support/articles/000005598/graphics-drivers.html
3.Restart your computer. Go to the device manager and check if Windows installed another version of the graphics driver. If it does, please remove it and restart your computer one more time. Repeat the process until you get the Microsoft Basic Display Adapter.
4.Once you do, install the latest graphics driver provided by your system manufacturer.
Version V22.20.16.4836.04
https://www.asus.com/us/Laptops/ASUS-ZenBook-UX330UA/HelpDesk_Download/
**Please confirm the system model and operating system.
5.Once the latest driver has been installed, you may enable the internet connection again.
If the issue persists, you can also:
1. Try another HDMI* to VGA adapter for testing purposes.
2. Install a monitor driver if available.
Please run the Intel® System Support Utility and attach the report to this thread.
1.Download the Intel® System Support Utility and save the application to your system.
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600
2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.
3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.
To attach a file, you must click “Use Advanced Editor” on the upper right hand corner of the response box, then the “attach” option will appear on the bottom right hand corner of the response box.
Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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