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[问答]

不支持NUC7JYH HDMI到三星LE19R86BD

我试图用连接到三星LE19R86BD的NUC7JYH(从Ambros作为组装单元购买),当我在另一台机器(VGA 1440x900 59.9Hz - 一个漂亮的机器)上使用它时,该电视非常适合用作显示器。
标准模式)。
当通过HDMI连接到NUC机器时,显示器从一开始就给出错误“不支持模式”,即甚至不显示NUC启动画面,更不用说启动期间或之后的任何后续显示输出。
我的套件没有VGA输出,所以我只限于HDMI(但这应该没问题......比VGA好!甚至更好!)
我已经详尽地了解了三星显示器本身的选项,没有任何区别。
我认为在启动时所有机器都会以分辨率/模式提供闪屏和后续默认显示输出,这些输出非常容易被任何显示器处理。
这里出了什么问题,我该如何解决?
所有人都非常感谢。
杰米

以上来自于谷歌翻译


以下为原文

I've tried to run the NUC7JYH (bought as an assembled unit from Ambros) with a HDMI connection to a Samsung LE19R86BD, a TV that functions perfectly well as a monitor when I use it with another machine (VGA 1440x900 59.9Hz - a pretty standard mode).

When connecting via HDMI to the NUC machine, the display gives an error "Mode not supported" right from the outset, i.e. doesn't even display the NUC splash screen, let alone any subsequent display output during or after boot. The kit I have has no VGA output, so I'm confined to HDMI (but that should be fine ... better, even, than VGA!)

I've been exhaustively through the options on the Samsung display itself, and none makes any difference.
I thought that at startup all machines give their splash screens and subsequent default display outputs at resolutions / modes that are very easy for any display to handle.

What is going wrong here, and how do I fix it?
All help much appreciated.
Jamie

回帖(3)

汤宇

2018-10-17 12:08:09
Hellojamiedow,感谢您在英特尔®社区发帖。我可以看到您在通过HDMI将NUC连接到电视时遇到问题。请注意,为了更好地帮助您处理您的请求,我需要检查一些有关您计算机的信息

请按照以下步骤操作:1。
在键盘上,按WinLogo键+ R.2。
在运行框中,输入dxdiag并按Enter.3。
单击“保存所有信息”(将其保存在桌面上).4。
将报告附加到此线程。此外,尝试将不同的HDMI设备连接到电视以确保电缆或系统没有故障非常重要。
除此之外,您还可以尝试使用不同的电缆或其他HDMI显示器进行测试。请注意,David VIntel客户支持技术人员是否与英特尔公司签订合同

以上来自于谷歌翻译


以下为原文

Hello jamiedow,

Thank you for posting on the Intel ® communities.

I can see that you are having problems connecting the NUC to the TV via HDMI.

Regarding this, To better assist you with your request, I will need to check some information about your computer. Please follow these steps: 

1. In the keyboard, press WinLogo key + R. 
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop). 
4. Attach the report to this thread. 

Also, It is important to try to connect a different HDMI device to the TV to make sure that the cable or the system are not at fault. Aside from this, you can also try using a different cable or else a different HDMI display for testing purposes.


Regards,
David V
 
Intel Customer Support Technician
Under Contract to Intel Corporation
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李玉鑫

2018-10-17 12:26:28
引用: jerry1978 发表于 2018-10-17 17:02
Hellojamiedow,感谢您在英特尔®社区发帖。我可以看到您在通过HDMI将NUC连接到电视时遇到问题。请注意,为了更好地帮助您处理您的请求,我需要检查一些有关您计算机的信息

请按照以下步骤操作:1。

谢谢。
我正在NUC盒子上运行Linux Mint XFCE(最新版本)。
我将尝试使用相同的电缆和不同的屏幕给出xrandr的输出,如果我明天能够做到这一点。
Obvs我使用同一个屏幕做不了多少,因为目前它上面什么都没有显示。
一个相关的事实是,当我尝试使用HDMI线将三星屏幕连接到我的笔记本电脑(也运行linux mint xfce),而不是通常的VGA线缆时,三星电视只会识别某些分辨率,不包括
通过VGA可以正常工作的1440x900分辨率。
它识别的所有分辨率都没有好处,因此我使用VGA线缆。
但它至少表明HDMI线能够向电视发送信号。
谢谢。

以上来自于谷歌翻译


以下为原文

Thanks. I'm running Linux Mint XFCE (latest version) on the NUC box.
I'll try to give the output of xrandr using the same cable and a different screen, if I can get a moment to do this tomorrow.
Obvs I can't do much using the very same screen, since currently nothing will display on it.
 
One relevant fact is that when I try to use the HDMI cable to connect the Samsung screen to my laptop (also running linux mint xfce), rather than the usual VGA cable, the Samsung TV will only recognise certain resolutions, which don't include the 1440x900 resolution that works fine via VGA.
None of the resolutions it recognises look at all good, hence why I use the VGA cable.
But it does at least show that the HDMI cable is capable of sending signals to the TV.
 
Thanks.
举报

汤宇

2018-10-17 12:37:35
引用: cd340823 发表于 2018-10-17 17:21
谢谢。
我正在NUC盒子上运行Linux Mint XFCE(最新版本)。
我将尝试使用相同的电缆和不同的屏幕给出xrandr的输出,如果我明天能够做到这一点。

Hellojamiedow,感谢您的回复。我正在仔细检查信息,事实上,在我们支持的不同NUC型号的O.S列表中,NUC7CJYH尚未经过英特尔®的Linux *验证。
不过,我仍然建议您尝试使用不同的显示器和/或HDMI电缆,其中一个因素可能是导致非显示问题的因素之一。
英特尔不对Linux *上的英特尔®NUC进行测试和验证,但我们知道许多NUC用户正在许多不同的Linux发行版上成功使用。
我们建议你查看你的Linux发行版网站和论坛http://forums.linuxmint.com/以获得此问题的同行帮助。其他可以尝试的是使用Linux *的图形论坛,可以在以下链接中找到:
https://01.org/我希望这有帮助。请注意,David VIntel客户支持技术人员与英特尔公司签订合同

以上来自于谷歌翻译


以下为原文

Hello jamiedow,

Thank you for your response.

I was double-checking the information and in fact, in our supported O.S list for the different NUC models, the NUC7CJYH has not been validated to work with Linux* by Intel ®. Nevertheless, I still recommend you to try using a different display and/or HDMI cable, one of this factors could be the one causing the non-display problem. 
Intel does not test nor validates Intel® NUC on Linux*, however we know that a lot of NUC owners are using is successfully on many different Linux distributions. 
We suggest you check your Linux distribution's website and forums at https://forums.linuxmint.com/  for peer assistance with this issue.

Something else that can be tried is the forums for graphics with Linux* which can be found in the link below: 
https://01.org/

I hope this helps.


Regards,
David V
 
Intel Customer Support Technician
Under Contract to Intel Corporation
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