是德科技
直播中

何玉华

7年用户 190经验值
私信 关注
[问答]

16.3 IO Libraries Suite更新到17.X版本后不再检测到任何仪器

嗨,在我的电脑上,16.3 IO Libraries Suite运行良好,可以通过USB / GPIB 82357B接口平滑控制仪器。
尝试更新到17.X版本后,不再检测到任何仪器。
这同样适用于以前工作的BenchVue。
奇怪的是,即使在安装(首先卸载16.3)之后,SW仍然显示安装的版本是16.3(通过检查控制面板不是真的......)并且仍然参考更新。
请参阅附图。
让事情变得更复杂的是,对早期版本的回落并没有解决问题!
以下是有关此事的一些信息:安装了Win7 64位Agilent VISA(VISA冲突管理器提示仅安装了Agilent VISA)488选项已启用自动扫描已启用请协助!
此致ZeidEdited:Zeid于2015年8月4日上午10:02 Connection_Expert_Error.png43.3 KB

以上来自于谷歌翻译


     以下为原文

  Hi,

on my PC was the 16.3 IO Libraries Suite finely running allowing smooth control of the instruments over the USB/GPIB 82357B interface.
After attempts to update to 17.X version, no instrument was being detected anymore. The same applies from BenchVue which was previously working.

The strange thing is that even after installation (uninstall of 16.3 first), the SW still shows that the installed version is 16.3 (not true by examining control panel...) and still referes to the update.
Please see attached pictures.

What made things more complicated is that a fall-back to the earlier version did not solve the problem!

Here are some info concerning the matter:
Win7 64bit
Agilent VISA installed (VISA conflict manager hints to only Agilent VISA being installed)
488 option enabled
Auto-scan enabled

Please assist!

Sincerely,
Zeid

Edited by: Zeid on Aug 4, 2015 10:02 AM   
附件

回帖(7)

杜文渊

2018-10-8 14:47:54
好像你有一个奇怪的安装损坏问题。
以下是我的建议:1。关闭所有正在进行I / O的应用程序,包括Connection Expert 2.卸载IO Libraries Suite 3.重新启动4.重新安装IO Libraries Suite 17.1 5.如果这不起作用,请发送电子邮件给我
[connectivity.support@keysight.com]我们可以深入挖掘一下让您再次搬家Alan Copeland领导连接支持工程师Keysight Technologies

以上来自于谷歌翻译


     以下为原文

  Seems like you have a weird installation corruption issue. Here is what I would recommend:

1. Close all apps doing I/O, including Connection Expert
2. Uninstall IO Libraries Suite
3. Reboot
4. Reinstall IO Libraries Suite 17.1 
5. If that doesn't work, send me an email at [connectivity.support@keysight.com] and we can dig a little deeper to get you moving again

Alan Copeland
Lead Connectivity Support Engineer
Keysight Technologies
举报

刘静焱

2018-10-8 15:00:26
有趣的问题我有同样的问题。
我的替补,Command专家和IO停止与EXA通信 - 但是我可以通过我的浏览器连接OK。
其他仪器如示波器连接OK。
我想知道Windows是否在EXA上升级并导致了这一点。
BenchVue没有发现EXA所以我将重新插入IO和Benchvue并再次重新加载 - 有一条错误消息HRESULT = 80040000 Visa Com错误!

以上来自于谷歌翻译


     以下为原文

  Interesting problem I have the same issue. My benchvue, Command expert and IO stop communicating to the EXA - however I could connect by my browser OK. Other instruments like the scope connect OK. I was wondering if windows made an upgrade on the EXA and caused this. BenchVue does not discover the EXA so I will unthread both IO and Benchvue and reload both again - there is one error message HRESULT = 80040000 Visa Com error!
举报

刘静焱

2018-10-8 15:10:17
引用: hfghgfhgfh 发表于 2018-10-2 06:57
有趣的问题我有同样的问题。
我的替补,Command专家和IO停止与EXA通信 - 但是我可以通过我的浏览器连接OK。
其他仪器如示波器连接OK。

我通过删除连接管理器并重新启动笔记本电脑解决了这个问题。
我没有改变IO或benchvue状态。
一旦计算机重启了benchvue中的所有内容,IO工作正常

以上来自于谷歌翻译


     以下为原文

  I solved the problem by removing connection manager and rebooting my laptop. I did not change IO or benchvue status. Once computer rebooted everything in benchvue and IO works fine
举报

刘静焱

2018-10-8 15:21:44
抱歉命令专家被删除而不是连接管理器

以上来自于谷歌翻译


     以下为原文

  sorry command expert was removed not connection manager
举报

更多回帖

发帖
×
20
完善资料,
赚取积分