无用和非功能软件？

你好，Reynold050。
非常感谢您与英特尔社区团队联系。
我将非常乐意为您提供帮助。首先，我想提一下英特尔®驱动程序＆amp;
支持助手工具支持图形驱动程序，无线网络，英特尔®NUC和英特尔®计算棒（参见英特尔®驱动程序和支持助手，详细说明部分）。我想澄清一下，如果您没有从我们的任何驱动程序获得任何驱动程序
工具？
而且，这是英特尔®驱动程序＆amp;
您正在使用的Support Assistant版本？Antony S.



以下为原文

Hello, Reynold050. Thank you very much for contacting the Intel Communities Team. I will be more than happy to assist you.

Firstly, I would like to mention that the Intel® Driver & Support Assistant tool supports Graphics drivers, wireless networking, Intel® NUCs, and Intel® Compute Sticks (cf. Intel® Driver & Support Assistant, Detailed Description section).
I would like to clarify, are you not getting any driver at all from our tool? And, which is the Intel® Driver & Support Assistant version you are using?


Antony S.

感谢您的帮助。
我没有从你的工具中获得任何驱动程序。
Driver＆amp;的版本
Support Assistant是3.5.0.3。
有一个名为Driver Easy的应用程序，旨在通知用户需要更新的驱动程序。
这个软件安装在我的电脑上，但我没有用它来安装任何驱动程序，因为我不确定它是否值得信赖。
它刚通知我，我的计算机上的10个不同的英特尔设备需要驱动程序更新。
我正在附上屏幕截图'Driver Easy - 1'和'Driver Easy -2'来显示列表。
接下来是截图'Driver Easy - 3'，其中显示了第一个设备细节的屏幕截图。
它说当前安装了10.1.1.38（这是真的）并且需要安装更新的驱动程序10.1.1.40。
我在计算机上访问了设备管理器并单击了此设备的更新驱动程序，Windows表示当前安装的驱动程序是最好的驱动程序。     
司机轻松 - 3.jpg 
114.4 K.      
司机轻松 - 2.jpg 
121.3 K.      
司机轻松 - 1.jpg 
120.3 K.



以下为原文

Thank you for your help. I am not getting any drivers at all from your tool. The version of Driver & Support Assistant is 3.5.0.3.
 
There is an app called Driver Easy which purports to inform users of drivers that need to be updated. This software is installed on my PC, but I have not used it to install any drivers, because I am not sure it is trustworthy. It has just notified me that 10 different Intel devices on my computer need driver updates. I am attaching screenshots 'Driver Easy - 1' and 'Driver Easy -2' that show the list. This is followed by screenshot 'Driver Easy - 3', which shows the screenshot of a detail of the first device. It says that 10.1.1.38 is currently installed (this is true) and that updated driver 10.1.1.40 needs to be installed. I went to Device Manager on my computer and clicked on Update Driver for this device, and Windows said that the currently installed driver is the best driver available.

•   Driver Easy - 3.jpg 114.4 K
  
  
•   Driver Easy - 2.jpg 121.3 K
  
  
•   Driver Easy - 1.jpg 120.3 K
  
  

不要轻易使用驱动程序。
它不值得信赖。
文件



以下为原文

Do not use driver easy.  It is not trustworthy.
 
Doc

感谢您的回复，Reynold050。为了让我更好地为您提供帮助，请向我提供System Support Utility将生成的.txt文件。
要附加文件，您必须单击响应框右下角的“附加”选项。此外，请与我分享英特尔®驱动程序＆amp;的日志文件夹。
支持助理。
要获得它，请按以下步骤操作： 
从任务栏打开文件资源管理器。
选择查看>选项>更改文件夹和搜索选项。
选择“视图”选项卡，然后在“高级设置”中，选择“显示隐藏文件，文件夹和驱动器”，然后选
附加在C： ProgramData  Intel  DSA.Antony S中找到的调试日志文件。



以下为原文

Thank you for your response, Reynold050.

In order for me to assist you better, please provide me with the .txt file that the System Support Utility will generate. To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box.
In addition, please share with me the logs folder of the Intel® Driver & Support Assistant. In order to get it, please follow these steps:

• Open-File Explorer from the taskbar. 
  
• Select View > Options > Change folder and search options.
  
• Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
  
• Attach debug log files found at C:ProgramDataIntelDSA. 
  

Antony S.

您好，Reynold050。我想知道您是否还需要帮助。
如果是这样，请不要犹豫回复此帖子.Antony S.



以下为原文

Hello, Reynold050.

I would like to know if you still need assistance. If so, please do not hesitate to reply to this thread.


Antony S.

根据要求，附带的是System Support Utility中的文本文件和DSA文件夹中的日志文件。     
Tray.log.zip 
442个字节       
Detailed-System-Report.html.zip 
2.8 K.       
ServiceHelper.log.zip 
409个字节       
Service.log.zip 
771个字节       
英特尔支持实用程序系统info.txt.zip 
5.5 K.



以下为原文

As requested, attached are the text file from System Support Utility and the log files from the DSA folder.

•   Tray.log.zip 442 bytes  
  
  
•   Detailed-System-Report.html.zip 2.8 K  
  
  
•   ServiceHelper.log.zip 409 bytes  
  
  
•   Service.log.zip 771 bytes  
  
  
•   Intel Support Utility system info.txt.zip 5.5 K  
  
  

你好，Reynold050。谢谢你的附件。我会仔细检查输入。
一旦我有更新，我会回复你.Antony S.



以下为原文

Hello, Reynold050. Thank you for the attachments.

I will double check the input. Once I have an update I will be back to you.


Antony S.

您好，Reynold050。感谢您的耐心等待。通过检查您的系统支持实用程序报告，我可以看到英特尔®高清显卡不可用，您的系统使用的图形引擎是NVIDIA控制器，因此，英特尔®驱动程序＆amp;
Support Assistant不会为英特尔®显卡提供驱动程序。
然后，英特尔®PROSet/无线软件版本显示“不可用”，因此您的计算机和英特尔®驱动程序＆amp;
Support Assistant无法为其提供更新。
最后，英特尔®以太网ConnectionI217-LM似乎已经过时，您可以在以下链接中查看DELL *提供的最新驱动程序：https：//www.dell.com/support/home/us/en/04/product
-support / product / precision-t1700-workstation / drivers请在Windows *设备管理器中仔细检查显示适配器控制器和网络适配器。此外，请记住，系统的最佳驱动程序由DELL *提供，因为它们是
已经测试和修改了驱动程序，特别是为您的笔
英特尔®或英特尔®驱动程序＆amp;
Support Assistant是通用驱动程序，通过安装这些驱动程序，结果可能会有所不同.Antony S.



以下为原文

Hello, Reynold050.  Thank you for your patience.

By checking your System Support Utility report, I can see that the Intel® HD Graphics are not available, the graphics engine used by your system is the NVIDIA controller, therefore, Intel® Driver & Support Assistant will not provide drivers for the Intel® Graphics card.  Then, The Intel® PROSet/Wireless Software version shows "Not Available" so this might be disabled in your computer and the Intel® Driver & Support Assistant cannot provide updates to it. Finally, the Intel® Ethernet Connection I217-LM seems to be outdated, you can check in the following link the latest drivers provided by DELL*: https://www.dell.com/support/home/us/en/04/product-support/product/precision-t1700-workstation/drivers

Please, double check in Windows* Device Manager which is the Display adapter controller and the Network adapters.

Furthermore, please keep in mind that the best drivers for your system are provided by DELL* since they have tested and modified the drivers especially for your laptop. Any drivers provided by Intel® or Intel® Driver & Support Assistant are generic drivers and, by installing these drivers, the results may vary.


Antony S.

你好，Reynolds 050.I我想知道你是否还需要帮助。
如果是这样，请不要犹豫回复此帖子.Antony S.



以下为原文

Hello, Reynold050. 

I would like to know if you still need assistance. If so, do not hesitate in replying to this thread.


Antony S.