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我使用的是戴尔G7笔记本电脑,配备英特尔i-7-8750H处理器和双频段9560卡。
在我的5.0 ghz wave上,我的上传速度达到400+ mbps,但我的下载速度限制在70mbps左右。 无论我是连接到2.4 ghz还是5.0 ghz波,我的下载上限为70mbps。 相对于我的上传速度,我应该至少获得相似的下载速度,但事实并非如此。 从来没见过这个。 方法我试图缓解问题或验证问题所在。 验证是否是路由器问题: 1.使用我的Galaxy S8 +并连接到相同的5.0 ghz波。 我获得了大约360mbps的下载和300mbps的上传。 验证它是否是笔记本电脑硬件问题。 1.通过以太网端口通过Cat 6以太网电缆连接我的Dell G7。 我收到了大约950 mbps的下载速度,表明笔记本电脑具有这样的速度。 当然,使用无线连接会产生较慢的速度,但70 mbps的位置太小。 似乎是intel无线9560卡的问题。 令人费解的是,我的上传速度比下载速度快7-8倍。 链接1:5.0 ghz波 链路2:使用Cat 6以太网电缆LAN连接 使用Ookla Speed Test测量所有下载/上传速度。 以上来自于谷歌翻译 以下为原文 I am using the Dell G7 laptop, with an Intel i-7-8750H processor and a dual band 9560 card. On my 5.0 ghz wave, I am getting upload speeds of 400+ mbps but my download speed is capped at around 70mbps. My download is capped at 70mbps regardless of whether i am connected to the 2.4 ghz or 5.0 ghz wave. I should be getting at least similar download speeds relative to my upload speed, but this is not the case. Never seen this before. Methods I have tried to mitigate the problem or verify what the problem is. Verifying whether it is a router problem: 1. Used my Galaxy S8+ and connected to the same 5.0 ghz wave. I obtained around 360mbps download and 300mbps upload. Verifying whether it is a laptop hardware issue. 1. Connected my Dell G7 via a Cat 6 ethernet cable through the ethernet port. I received download speeds of around 950 mbps, indicating that the laptop is capable of such speeds. Naturally, using a wireless connection would yield slower speeds, but 70 mbps is bit too small. Seems to be a problem with the intel wireless 9560 card. It is baffling that i am getting upload speeds 7-8 times faster than my download speed. Link 1: With 5.0 ghz wave http://www.speedtest.net/result/7637157392.png Link 2: With Cat 6 ethernet cable LAN connection http://www.speedtest.net/result/7623522255.png ALL download/ upload speeds were measured using Ookla Speed Test. |
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2个回答
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Helloakoversa,感谢您在英特尔®社区发布。我可以看到您在网络适配器的下载速度方面遇到问题。为了最好地帮助您,我将需要您的系统的更多信息。
请向我提供系统支持实用程序报告,该报告可以从我们的工具生成,您可以参考下面的链接,以便下载它:https://downloadcenter.intel.com/download/25293/Intel-System- Support-for-Windows-确保将创建的报告附加到此thread.Regards,David V. 以上来自于谷歌翻译 以下为原文 Hello akoversa, Thank you for posting on the Intel ® communities. I can see that you are having problems with the download speed of the network adapter. In order to best assist you, I will need more information of your system. Please provide me with a System Support Utility report, this report can be generated from our tool, you can refer to the link below so you can download it: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Make sure to attach the created report to this thread. Regards, David V |
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Helloakoversa,我正在跟进您的案件,看到我们没有收到您的回复。请向我提供上述信息。如果您需要更多帮助,请不要犹豫回复。请注意,David VIntel客户支持技术人员在英特尔的合同下
公司 以上来自于谷歌翻译 以下为原文 Hello akoversa, I am following up with your case and see that we have not heard back from you. Please provide me with the information mentioned above. If you need more assistance do not hesitate to reply. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation |
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