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我有一台带有i5-7500T和HD Graphics 630的全新联想ThinkCenter M710q。它通过displayport插入LG 27UD58-B。 我有一个问题,整个屏幕每隔几分钟就会关闭一次。 它并非始终如一地发生,但它始终如一地发生。 我已经看到了更新的驱动程序更好的结果,但我似乎无法让它消失。 到目前为止,我已尝试过以下内容。 其中没有一个似乎有所帮助。 关闭显示缩放安装以下驱动程序24.20.100.602524.20.100.609424.20.100.613624.20.100.6286 - 这就是我现在的位置 我可以更改图形控制面板中的许多选项。 你对尝试什么有什么建议吗? 谢谢 -亚当 以上来自于谷歌翻译 以下为原文 Hello I have a new Lenovo ThinkCenter M710q with an i5-7500T and HD Graphics 630. It is plugged in with displayport to an LG 27UD58-B. I have an issue where the entire screen will shutter every few minutes. It's not consistently happening on the minute, but it does consistently happen. I have seen better results with newer drivers but I can't seem to get it to go away. So far I have tried the following. None of which has seemed to help.
There are a number of options in the Graphics Conrol Panel that I can change. Do you have any suggestions on what to try. Thanks -Adam |
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您好,adambrubaker。感谢您加入英特尔社区。请尝试使用Lenovo *提供的驱动程序:https://download.lenovo.com/pccbbs/thinkcentre_drivers/k2vdo46us14.exe我们建议首先测试原始设备制造商(OEM)驱动程序
因为它们已经过系统测试和修改。那么,您使用的是直通DP电缆(DisplayPort *到DisplayPort *)吗? 此外,显示器中设置的分辨率和刷新率是多少?Antony S.Intel客户支持技术人员与英特尔公司签订的合同 以上来自于谷歌翻译 以下为原文 Hello, adambrubaker. Thank you for joining the Intel Community. Please try using the drivers provided by Lenovo*: https://download.lenovo.com/pccbbs/thinkcentre_drivers/k2vdo46us14.exe We recommend first testing the Original Equipment Manufacturer (OEM) drivers since they have been tested and modified for your system. Then, are you using a straight DP cable (DisplayPort* to DisplayPort*)? Furthermore, what is the resolution and refresh rate set in the display? Antony S. Intel Customer Support Technician Under Contract to Intel Corporation |
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jerry1978 发表于 2018-10-29 06:55 嗨安东尼 对不起,我忘了在原帖中提到这个。 我首先尝试了联想驱动程序并获得了相同的结果。 我接下来尝试了英特尔,因为它们更新。 我正在使用直接DP到DP电缆。 我还在显示器中使用了一个直角DP适配器,因为我的显示器安装在墙上。 分辨率为3840x2160,刷新率为59Hz。 谢谢 -亚当 以上来自于谷歌翻译 以下为原文 Hi Antony Sorry I forgot to mention this in the original post. I did try the Lenovo drivers first and had the same results. I tried the intel ones next as they are newer. I am using a straight DP to DP cable. I am also using a right-angle DP adapter into the monitor because my monitor is mounted on the wall. The resolution is 3840x2160 and the refresh rate is 59Hz. Thanks -Adam |
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你好,adambrubaker。 我非常感谢您的回复。您是否可以在没有适配器的情况下仅使用DP转DP电缆测试笔记本电脑? 请与我们分享结果.Antony S.Intel客户支持技术人员与英特尔公司签订合同 以上来自于谷歌翻译 以下为原文 Hello, adambrubaker. I really appreciate your response. Can you please test the laptop using only the DP to DP cable without the adapter? Please share with us the results. Antony S. Intel Customer Support Technician Under Contract to Intel Corporation |
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jerry1978 发表于 2018-10-29 07:26 看起来这就是问题所在。 移除90度适配器后几天没有问题。 谢谢你的帮助。 以上来自于谷歌翻译 以下为原文 It looks like that was the issue. No issues for a few days now after removing the 90 degree adapter. Thanks for your help. |
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