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当您登录时冻结并在终端设备上获得垂直和水平滚动条时,我们在随机使用2个屏幕时会出现问题。
Xendesktop会话永远不会启动唯一的解决方案是从Delivery控件中终止它并让用户再次登录。 这只影响多显示器用户,单屏用户工作得很好。 我已经尝试将分辨率设置为显示器上的最低分辨率作为测试,但仍然存在相同的问题。 以下环境信息。 戴尔R730服务器 服务器中安装了2张K1卡 管理程序:Vsphere 6.0所有更新截至2016年1月6日 Citrix Xendesktop 7.6具有最新的VDA Citrix PVS 7.6 来自Nvidia的驱动程序版本:354.56 虚拟机 2008R2 2 VCPU 4GB内存 配置文件120Q(已经尝试过所有其他配置文件,同样的问题 如果我从VM卸载Nvidia驱动程序,即使我将卡连接到虚拟机,问题也会消失。 重新安装驱动程序问题回来了 有什么想法吗? 以上来自于谷歌翻译 以下为原文 We have an issue when using 2 screens in full screen mode randomly when you log in it freezes and you get vertical and horizontal scrolls bars on your endpoint device. The Xendesktop session never launches the only solution is to kill it from the Delivery control and have the user login again. This only affects multi-monitor users, single screen users work just fine. I have tried setting the resolution to the lowest on the monitors as a test and still have the same issue. Environment information below. Dell R730 Server 2 K1 cards installed in server Hypervisor: Vsphere 6.0 All updates as of 1/6/2016 Citrix Xendesktop 7.6 with most current VDA Citrix PVS 7.6 Driver version from Nvidia: 354.56 Virtual machines 2008R2 2 VCPU 4GB Memory Profile 120Q (Have tried with all the other profiles as well, same issue If I uninstall the Nvidia driver from the VM the issue goes away even if I leave the card attached to the virtual machine. Reinstalling the driver the issue comes back Any thoughts? |
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12个回答
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首先要注意的是,GPU加速会话的vCPU太少。
您使用的是XenApp吗? 由于您拥有2008R2,因此没有与vGPU最紧密集成的HDX3dPro支持。 来宾VM中有哪个驱动程序? 以上来自于谷歌翻译 以下为原文 First observation is you have too few vCPU for a GPU accelerated session. Are you using XenApp? Since you have 2008R2, there's no HDX3dPro support which has the tightest integration with vGPU. Which driver do you have in the guest VM? |
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我们正在使用Xendesktop和服务器VDI,它不是xenapp。
我意识到2008R2没有HDX3dPro支持,但是在使用VGPU时有明显的改进。 来宾VM具有Nvidia版本354.56 我可以尝试增加vcpu计数作为测试,但是在我们的测试中没有强调vcpu。 以上来自于谷歌翻译 以下为原文 We are using Xendesktop and doing server VDI, it is not xenapp. I realize there is no HDX3dPro support with 2008R2, however there is a noticeable improvement when using the VGPU. The guest VM has Nvidia version 354.56 I can try increasing the vcpu count as a test, however the vcpu's are not stressed in our testing. |
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ESX主机中安装了哪个版本的vGPU管理器?
以上来自于谷歌翻译 以下为原文 What version of vGPU manager is installed in the ESX host? |
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354.56驱动程序下载中的版本。
版本匹配。 并且VGPU可以为单显示器的人正常工作。 用户有2个显示有问题的用户。 以上来自于谷歌翻译 以下为原文 The version that comes in the 354.56 driver download. The version match. and the VGPU works correctly for people with single displays. It is the users that have 2 displays that have issues. |
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我刚刚完成了4个vcpu的测试,我仍然有同样的问题。
以上来自于谷歌翻译 以下为原文 I just got done testing with 4 vcpu's as well and I still have the same issue. |
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K1卡是否随服务器一起提供,或者您自己进行了改装?
你能检查一下K1卡的固件吗? 您是否使用Citrix记录了呼叫,以便他们可以分析协议错误并确定其失败的位置? 以上来自于谷歌翻译 以下为原文 Did the K1 cards come shipped with the server, or did you retrofit them yourself? Can you check the firmware of the K1 cards. Have you got a call logged with Citrix so they can analyse the protocol errors and identify where it's failing? |
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我列出了影响图形的常见CTX文章的链接https://virtuallyvisual.wordpress.com/useful-links/useful-ctx-articles/
你能检查吗 1)CTX201804 - 在vSphere / ESXi上使用VDA 7.x从多显示器客户端计算机连接到Windows 7 VDA时出现间歇性连接失败/黑屏问题 2)如果使用标准VDA,RAM足以满足多显示器的需求:请参阅CTX201696中的验证内存部分 - Citrix XenDesktop和XenApp - 支持包含4K分辨率和多显示器的显示器 还要注意多显示器,它们都需要设置为相同的dpi CTX202319 - 多个监视器 - 鼠标光标跳转,如果监视器的DPI不匹配则不同步 网页上有超链接...如果有任何帮助(如果没有),请告诉我。 最好的祝愿, 雷切尔 以上来自于谷歌翻译 以下为原文 I've a list of links to common CTX articles that affect graphics https://virtuallyvisual.wordpress.com/useful-links/useful-ctx-articles/ Could you check 1) CTX201804 – Intermittent Connection Failures/Black Screen Issues when Connecting from Multi-monitor Client Machines to Windows 7 VDA with VDA 7.x on vSphere/ESXi 2) if using standard VDA that the RAM is sufficient with multi-monitors: see verify memory section in CTX201696 – Citrix XenDesktop and XenApp – Support for Monitors Including 4K Resolution and Multi-monitors Also beware with multi-monitors they all need to be set to same dpi CTX202319 – Multiple Monitors – Mouse Cursor Jumping Around, Out-of-sync if DPIs of Monitors Are Not Matched There are hyperlinks on the webpage... Do let me know if anything helps (or if it doesn't) Best wishes, Rachel |
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K1来自哪里,它们的年龄有多大?
如果您在2013年11月之前购买并将它们转移到新机箱中,则可能需要多显示器固件 http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=1YCT8 如果他们最近与服务器机箱一起购买,则不需要这样,因为2013年11月之后发运的所有卡都已具有此固件。 以上来自于谷歌翻译 以下为原文 Where did the K1's come from and how old are they? If you acquired them before Nov 2013 and have transferred them into a new chassis, they may need the multi monitor firmware http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=1YCT8 If they are recently purchased with the server chassis, this shouldn't be necessary, as all cards shipped after Nov 2013 already have this firmware. |
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这些卡在2015年10月随服务器一起提供,因此他们应该拥有最新的固件。
监视器设置为相同的分辨率和DPI。 我们有一个Citrix开放的案例,并且无处可用。 以上来自于谷歌翻译 以下为原文 These cards came with the servers in October of 2015 so they should have the latest firmware. Monitors are set to the same resolution and DPI. We have a case open with Citrix and are getting nowhere with them. |
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你能检查一下电源管理是否已经关闭。
将Windows 7 VM电源计划更改为高性能,禁用“关闭显示,睡眠超时,关闭硬盘”设置。 以上来自于谷歌翻译 以下为原文 Can you check that any power managment is turned off. Change the Windows 7 VM power plan to High Performance disabling the ‘turn off display, sleep timeout, turn off hard disk’ settings. |
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对于迟到的回复,我需要打开电子邮件通知。
电源管理全部关闭,并选择了高性能计划。 以上来自于谷歌翻译 以下为原文 Sorry for the late reply I need to turn on e-mail notifications. Power management is all turned off and high performance plan is selected. |
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至少一年以来,我有完全相同的问题。
我害怕没有解决方案。 Citrix指责微软,反之亦然。 没有人想要负责任。 长话短说:Windows 7上的vsphere,k1网格和xendesktop是多监视器的禁忌。 伤心但真实 以上来自于谷歌翻译 以下为原文 i have the exact same Problem since at least a year. there is no solution i'm afraid. Citrix blames Microsoft and vice versa. nobody wants to be responsible. Long Story short: vsphere, k1 grid and xendesktop on Windows 7 is a no-go with multi-Monitor. sad but true |
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