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[问答]

产品许可页面中缺少许可证

我需要一个新的许可证文件,因为我安装了一个新的SSD。
但是,当我转到Xilinx产品许可页面“管理许可证”选项卡时,许可证不可用。
但是,如果我转到“订单”选项卡,则可以在那里看到许可证的订单。
如何获取计算机的新许可证文件?
我认为许可证一次显示在“管理许可证”选项卡上,因为我确实有很久以前生成的(不可用的)许可证文件。
Xilinx员工可以获得订单号的具体详细信息。

以上来自于谷歌翻译


以下为原文

I need a new license file because I installed a new SSD. However, when I go to the Xilinx product licensing page, Manage Licenses tab, the license is not available. However, if I go to the Orders tab, the order for the license is visible there. How do I get a new license file for my computer?
I presume the license was shown on the Manage Licenses tab at one time, because I do have a (unusable) license file that I generated long ago.
Specific details of the order number are available to a Xilinx employee.

回帖(5)

姚庭芳

2018-12-12 10:48:24
你好,
1.在Xilinx产品许可站点的“创建新许可证”选项卡中检查许可证是否可用。
2.如果仍然无法找到,请填写此表格,与订单详细信息联系我们的客户服务:http://www.xilinx.com/askx/customer_service_form.htm
谢谢,
维奈
--------------------------------------------------
------------------------------------------您是否尝试在Google中输入问题?

如果没有,你应该在发布之前。
此外,MARK这是一个答案,以防它有助于解决您的查询/问题。给予帮助您找到解决方案的帖子。

以上来自于谷歌翻译


以下为原文

Hello,
 
1. Check whether the license is available in the "Create New Licenses" tab of Xilinx Product Licensing Site. 
2. If you still can't find it, contact our customer service with order details by filling this form: http://www.xilinx.com/askx/customer_service_form.htm
 
Thanks,
Vinay
--------------------------------------------------------------------------------------------
Have you tried typing your question in Google? If not you should before posting. Also, MARK this is as an answer in case it helped resolve your query/issue.Give kudos to the post that helped you to find the solution.
举报

钟晶

2018-12-12 11:01:25
维奈,
感谢您的答复。
创建新许可证:EDK未在此处列出。
我几年前就已经兑换了许可证。
我确实使用客户服务表单发送了一条消息,并得到了回复
那说我的请求没有进一步的行动:
---------------------------
谢谢,
Xilinx开发系统客户支持
请注意:您不会收到有关此查询的进一步沟通或联系。
------------------------
这使得经销商(过去一直没有反应)和我的论坛
得到帮助。
请帮忙!

以上来自于谷歌翻译


以下为原文

Vinay,
 
Thanks for your response.
 
Create New Licenses: The EDK is not listed there. I already redeemed the license years ago.
 
I did send a message using the customer service form, and got a response
that said there would be no further action on my request:
 
---------------------------

Thank you,
Xilinx Development Systems Customer Support
 
Please Note:  You will receive no further communication or contact regarding this inquiry. 
 ------------------------
 
That leaves the distributor (who has been unresponsive in the past) and the forum for me
to get help. So help, please!
举报

姚庭芳

2018-12-12 11:07:33
您好@ richw42aI发送了一封电子邮件,其中包含所需的详细信
谢谢,维奈
--------------------------------------------------
------------------------------------------您是否尝试在Google中输入问题?

如果没有,你应该在发布之前。
此外,MARK这是一个答案,以防它有助于解决您的查询/问题。给予帮助您找到解决方案的帖子。

以上来自于谷歌翻译


以下为原文

Hello @richw42a

I sent you an email with details required.

Thanks,
Vinay--------------------------------------------------------------------------------------------
Have you tried typing your question in Google? If not you should before posting. Also, MARK this is as an answer in case it helped resolve your query/issue.Give kudos to the post that helped you to find the solution.
举报

钟晶

2018-12-12 11:19:31
维奈,
我的公司电子邮件提供商似乎不可靠。
如果你给我发了一些东西,我就得不到了。
请发送电子邮件至richaw@gmail.com
订单号为EVOU-121222-JDHI-2356686282

以上来自于谷歌翻译


以下为原文

Vinay,
My company email provider seems to be unreliable. If you sent me something, I did not get it.
Please send any email to richaw@gmail.com
The order number is EVOU-121222-JDHI-2356686282
举报

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