Hellojustelis,感谢您在英特尔®社区上发帖。我可以看到您遇到的情况是设备崩溃并导致重启。关于这一点,我想首先收集有关此问题的更多信息。
请向我提供系统支持实用程序报告。
此报告可以从我们的工具生成,您可以参考下面的链接,以便下载它:https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-确保
将创建的报告附加到此线程。如果可能,请让我知道系统崩溃时出现的确切错误消息。
随着崩溃,你指的是蓝屏吗?
如果是这样,请拍下照片并将其附在此处.Regards,David VIntel客户支持技术人员与英特尔公司签订合同
以上来自于谷歌翻译
以下为原文
Hello
justelis,
Thank you for posting on the Intel ® communities.
I can see that you are having a situation where the unit crashed and lead to a restart.
Regarding this, I would like to start by gathering more information about this. Please provide me with a System Support Utility report. This report can be generated from our tool, you can refer to the link below so you can download it:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
Make sure to attach the created report to this thread.
Also, if possible, please let me know the exact error message that appeared when the system crashed. With crash, are you referring to a blue screen? If so, please take a picture of it and attach it here.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
Hellojustelis,感谢您在英特尔®社区上发帖。我可以看到您遇到的情况是设备崩溃并导致重启。关于这一点,我想首先收集有关此问题的更多信息。
请向我提供系统支持实用程序报告。
此报告可以从我们的工具生成,您可以参考下面的链接,以便下载它:https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-确保
将创建的报告附加到此线程。如果可能,请让我知道系统崩溃时出现的确切错误消息。
随着崩溃,你指的是蓝屏吗?
如果是这样,请拍下照片并将其附在此处.Regards,David VIntel客户支持技术人员与英特尔公司签订合同
以上来自于谷歌翻译
以下为原文
Hello
justelis,
Thank you for posting on the Intel ® communities.
I can see that you are having a situation where the unit crashed and lead to a restart.
Regarding this, I would like to start by gathering more information about this. Please provide me with a System Support Utility report. This report can be generated from our tool, you can refer to the link below so you can download it:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
Make sure to attach the created report to this thread.
Also, if possible, please let me know the exact error message that appeared when the system crashed. With crash, are you referring to a blue screen? If so, please take a picture of it and attach it here.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
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