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陈珂瑾

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[问答]

接收0xA0070004错误代码

在UEFI中禁用RAID模式后,我一直收到0xA0070004错误代码。
Optane Memory之前已成功与硬盘配对。
现在我只收到这段代码。
附件是我的构建     
Capture.PNG
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I keep receiving 0xA0070004 error code after disabling RAID Mode in the UEFI. The Optane Memory was successfully paired with the hard disk before. Now I only receive this code.

Attached is my build


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汤宇

2018-10-15 11:46:44
嗨mufinman62,
感谢您在英特尔®社区发帖。
如果我理解你,你成功地将英特尔®Optane™内存与你的驱动器配对,然后你改变了你的BIOS配置,现在你在英特尔®Optane™应用程序中出错了,对吧?
您能否从以下站点下载英特尔®系统支持实用程序(SSU)并运行完整报告?
此报告将包含有关您系统的所有详细信息,请在下一个响应中包含报告文件:下载适用于Windows *的英特尔®系统支持实用程序
如果我正确理解了问题,或者我错过了什么,请确认一下。
祝你今天愉快。
此致,Diego V.

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Hi mufinman62,
 
Thank you for posting in the Intel® communities.
 
If I understood you well, you paired your Intel® Optane™ Memory with your drive successfully, and then you changed your BIOS configuration and now you are getting an error in the Intel® Optane™ Application, right?
 
Could you please download the Intel® System Support Utility (SSU) from the following site and run the full report? This report will include all details about your system, please include the report file in your next response: Download Intel® System Support Utility for Windows*
 
Please confirm as well if I understood the issue correctly, or if I’m missing something.
 
Have a nice day.
 
Regards,
Diego V.
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李玉鑫

2018-10-15 12:05:26
引用: jerry1978 发表于 2018-10-15 06:50
嗨mufinman62,
感谢您在英特尔®社区发帖。
如果我理解你,你成功地将英特尔®Optane™内存与你的驱动器配对,然后你改变了你的BIOS配置,现在你在英特尔®Optane™应用程序中出错了,对吧?

感谢你的快速回复。
我已经完成了SSU的报告并附上了文件。
在我的初始评论和您的回复之间,我已将系统重置为初始安装。
我还有同样的问题。
似乎第一次工作操作中Optane Memory模块上的任何内容都没有被您的程序Intel Optane Memory删除。     
Mufinman62System.txt.zip 
7.4 K.

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Thank you for your quick response.
 
I have completed the report from SSU and attached the file.
 
Between the time of my initial comment and your reply I had reset my system to initial install. I'm still having the same issue. It seems whatever was on the Optane Memory module from the first working operation, is not being removed by your program, Intel Optane Memory.


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汤宇

2018-10-15 12:23:16
引用: cd340823 发表于 2018-10-15 07:08
感谢你的快速回复。
我已经完成了SSU的报告并附上了文件。
在我的初始评论和您的回复之间,我已将系统重置为初始安装。

您好mufinman62,感谢您提供信息。如果您认为这可能是根本原因,那么您可以通过删除存储在其中的所有数据来清理模块。
您可以按照以下步骤执行此操作: 
以管理员身份打开命令提示符。
运行命令diskpart。
运行命令列表磁盘。
请注意与Intel®Optane™内存相关的ID。
运行命令select disk。
确保使用上一步中的ID。
运行命令clean all。
这将启动Intel®Optane™内存上的清洁过程。
该过程将删除所有数据,因此请确保选择正确的单位。一旦此过程结束,您可以尝试按照第一次启用该模块。如果您仍有问题,请告诉我并拍摄一些屏幕截图
还有一个美好的一天.Regards,Diego V.

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以下为原文

Hi mufinman62,

Thank you for the information.

If you think that could be the root cause, then you can clean the module by deleting all data stored in it. You can do this by following these steps:
 

  • Open the Command Prompt as Administrator.
  • Run the command diskpart.
  • Run the command list disk. Please take note of the ID associated to the Intel® Optane™ Memory.
  • Run the command select disk . Make sure to use the ID from previous step.
  • Run the command clean all. This will start the cleaning process on the Intel® Optane™ Memory. The process will delete all data so make sure you are selecting the correct unit.
Once this process ends, you can try to enable the module as you did the very first time.

If you still have issues, please let me know and take some screenshots as well.

Have a nice day.

Regards,
Diego V.
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陈珂瑾

2018-10-15 12:39:30
这解决了它。
谢谢。
记忆中的一切都很好。

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This fixed it. Thank you. Everything is running great with the Memory.
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