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李玲

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[问答]

RST安装Win 10 intel C236

大家好,
最近我一直在尝试在超微型X11SAE主板上的Windows 10上安装RST。
当软件第一次安装时,安装它的用户无法登录。在安全模式下的一些问题后,我能够释放最长时间我尝试的一切我仍然遇到“意外错误,重新启动或重新安装
RST“消息。
有时服务会运行,但GUI永远不会运行。
我继续尝试不同的版本,直到现在我处于一个状态,GUI现在实际上会打开一个窗口但只得到以下消息。
“确定”或关闭窗口会导致GUI关闭。
它要求我更新应用程序版本,但我相信我已经使用了最新版本。
我厌倦了链接,但只有“OptaneMemory”可执行文件和驱动程序在该页面上。
我卸载RST后尝试使用Optane Memory无济于事。
在设备管理中的存储控制器下,当我认为它应该是C230系列芯片组时,它将作为C600系列芯片组出现。
如果我从windows  system32  drivers中删除iaStorAV.sys,GUI将打开,但它不会检测到数组。
如果我能提供更具体的信息,请告诉我。

以上来自于谷歌翻译


以下为原文

Hey All,

Recently i have been trying to install RST on a windows 10 install on a supermicro X11SAE mobo. when the software was first installed the user which installed it could not log in. after some mucking about in safe mode i was able to free that up for the longest time everything i tried i still got a "unexpected error, restart or re-install RST" message. sometimes the Service would run, but the GUI would never function.

I continued to try different versions until now i am in a state where the GUI will now actually open a window but only get the following message. "OK" or closing the window results in the GUI closing. It is asking me to update the application version however i believe i am using the most recent version already. i have tired following the link but only the "OptaneMemory" executable and the drivers are on that page. i have tried Optane Memory after uninstalling RST to no avail.

Under storage controllers in device management it is coming up as C600 series chipset when i think it is supposed to be C230 series chipset.

If i delete iaStorAV.sys from windowssystem32drivers the GUI will open however it won't detect the array.

Please let me know if there is any more specific information i can provide.

回帖(2)

汤宇

2018-10-12 12:00:50
你好BlacKnight,
感谢您加入此英特尔社区。由于这可能是硬件/软件兼容性问题,我们希望收集有关您系统的一些信息。请运行英特尔®系统支持实用程序并将报告附加到此主题.1。下载
英特尔®系统支持实用程序并将应用程序保存到您的系统.https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product = 916002。打开应用程序并单击扫描
查看系统和设备信息。
英特尔®系统支持实用程序默认为扫描后输出屏幕上的摘要视图。
单击其中显示摘要的菜单以更改为详细视图.3。要保存扫描,请单击“下一步”,然后单击“保存”。
您可以将文件保存到计算机上任何可访问的位置。要附加文件,必须单击响应框右上角的“使用高级编辑器”,然后右下角会出现“附加”选项
响应框的一角。如果您从我们的下载中心下载英特尔®RST,请提供您已测试的版本.Wanner G.Intel客户支持技术人员与英特尔公司签订合同

以上来自于谷歌翻译


以下为原文

Hello BlacKnight,
Thank you for joining this Intel Community.

Since this could be a hardware/software compatibility issue, we would like to gather some information about your system.

Please run the Intel® System Support Utility and attach the report to this thread.

1.Download the Intel® System Support Utility and save the application to your system.
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600
2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.
3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.

To attach a file, you must click “Use Advanced Editor” on the upper right hand corner of the response box, then the “attach” option will appear on the bottom right hand corner of the response box.

If you are downloading the Intel® RST from our Download Center, please provide the versions you have tested. 

Wanner G.
Intel Customer Support Technician
Under Contract to Intel Corporation
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李玉鑫

2018-10-12 12:16:25
引用: jerry1978 发表于 2018-10-12 09:48
你好BlacKnight,
感谢您加入此英特尔社区。由于这可能是硬件/软件兼容性问题,我们希望收集有关您系统的一些信息。请运行英特尔®系统支持实用程序并将报告附加到此主题.1。下载
英特尔®系统支持实用程序并将应用程序保存到您的系统.https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for- ...

我努力了:
15.2.0.1020
15.2.16.1060
15.7.0.1014
15.8.1.1007
15.9.0.1015
16.0.2.1086
16.5.1.1030
除了最后2个以外,所有人都表示该平台不受支持。     
SSU.txt.zip 
5.0 K.

以上来自于谷歌翻译


以下为原文

I have tried:
15.2.0.1020
15.2.16.1060
15.7.0.1014
15.8.1.1007
15.9.0.1015
 
16.0.2.1086
16.5.1.1030
 
All but the last 2 have said that the platform was not supported.


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