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崔丽

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[问答]

Windows 2012 r2崩溃

自从我实施VROC以来,Windows每周一次或两次崩溃。
Microsoft尚未安装修补程序。
英特尔是否有办法解决这个问题?
0x000000d1 DRIVER_IRQL_NOT_LESS_OR_EQUAL iaVroc.sys
https://support.microsoft.com/en ... a-bugcheck-when-you
主板型号和制造商:华硕横冲直撞VIP处理器型号:I9 7960x已安装的RAM:32gb 4133mhz ddr 4 corsairNumer存储设备及其容量(SSD和HDD)在您的机器上:2x 16x asus超级卡8x intel 760p m。
2和dimm2 2x intel 760p m.2总计10x intel 760 m.2驱动器用于RAID(0,1,5,10)配置?:1x raid 10和3x raid 1
以下小型转储仅显示最近2个事件。
附上Vroc日志。     
IntelME_MSI.log.zip
175.5 K.

以上来自于谷歌翻译


以下为原文

Windows crashes by itself once or twice a week since I implemented  VROC.  Microsoft doesn't have hotfix yet. Does Intel have something to fix this problem ?

0x000000d1 DRIVER_IRQL_NOT_LESS_OR_EQUAL  iaVroc.sys



https://support.microsoft.com/en ... a-bugcheck-when-you

  • Motherboard Model and Manufacturer: Asus rampage extreme VI
  • Processor Model:  I9 7960x
  • Amount of RAM that you have installed:  32gb  4133mhz ddr 4 corsair
  • Numer of Storage devices and their capacity (SSDs and HDDs) on your machine: 2x 16x asus hyper card 8x intel 760p m.2  and dimm2 2x intel 760p m.2  total 10x intel 760 m.2
  • The Drives are used in a RAID (0, 1, 5, 10) configuration?:  1x raid 10  and   3x raid 1



following mini dump is only show last 2 events.

Vroc log is attached.








  •   IntelME_MSI.log.zip 175.5 K  

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崔丽

2018-11-23 11:49:25
None
以上来自于谷歌翻译


以下为原文

Sstem Report
 
 
System Information
OS name:  Microsoft Windows Server 2012 R2 Standard OS version:  6.3.9600 System name:  SERVER1 System manufacturer:  System manufacturer System model:  System Product Name
Processor:  GenuineIntel Intel64 Family 6 Model 85 Stepping 4 2.801  GHz
BIOS:  American Megatrends Inc., 1401
 
 
Intel® Rapid Storage Technology enterprise Information User interface version:  5.3.0.1412
Language:  English (United States)
Intel controller:  VMD
Number of NVMe ports:  10
Intel controller:  SATA (AHCI)
Number of SATA ports:  8
RAID option ROM version:  5.3.0.1052
Driver version:  5.3.0.1388
VMD driver version:  5.3.0.1388
ISDI version:  5.3.0.1412
 
 
Storage System Information
RAID Configuration
 
 
Array Name:  NVMe_Array_0000
Size:  488,396 MB
Available space:  24,428 MB
Number of volumes:  1
Volume member:  1Raid10D
Number of array disks:  2
Array disk:  BTHH815608CK256B
Array disk:  BTHH815609RC256B
 
 
Array Name:  NVMe_Array_0001
Size:  488,396 MB
Available space:  24,428 MB
Number of volumes:  1
Volume member:  2Raid10D
Number of array disks:  2
Array disk:  BTHH75130X0M256B
Array disk:  BTHH815609E4256B
 
 
Array Name:  NVMe_Array_0002
Size:  1,953,544 MB
Available space:  97,694 MB
Number of volumes:  1
Volume member:  Raid10C
Number of array disks:  4
Array disk:  BTHH82050RTN512D
Array disk:  BTHH82050V3H512D
Array disk:  BTHH82050RUG512D
Array disk:  BTHH82050UNW512D
 
 
Array Name:  NVMe_Array_0003
Size:  488,396 MB
Available space:  24,428 MB
Number of volumes:  1
Volume member:  3Raid10D
Number of array disks:  2
Array disk:  BTHH815609YE256B
Array disk:  BTHH815609PC256B
 
 
Volume name:  1Raid10D
Status:  Normal
Type:  RAID 1
Size:  231,983 MB
System volume:  No
Data stripe size:  N/A
Initialized:  Yes
Blocks with media errors:  0
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Volume name:  2Raid10D
Status:  Normal
Type:  RAID 1
Size:  231,983 MB
System volume:  No
Data stripe size:  N/A
Initialized:  Yes
Blocks with media errors:  0
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Volume name:  Raid10C
Status:  Normal
Type:  RAID 10
Size:  927,923 MB
System volume:  Yes
Data stripe size:  64 KB
Initialized:  Yes
Blocks with media errors:  0
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Volume name:  3Raid10D
Status:  Normal
Type:  RAID 1
Size:  231,983 MB
System volume:  No
Data stripe size:  N/A
Initialized:  Yes
Blocks with media errors:  0
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Hardware Information
 
 
Controller name:  Intel(R) VROC (Intel-SSD-only)
Type:  VMD
Mode:  RAID
Number of volumes:  4
Volume:  1Raid10D
Volume:  2Raid10D
Volume:  Raid10C
Volume:  3Raid10D
Number of spares:  0
Number of available disks:  0
Rebuild on Hot Insert:  Disabled
Manufacturer:  8086
Model number:  201D
Product revision:  4
Direct attached disk:  BTHH815608CK256B
Direct attached disk:  BTHH815609RC256B
Direct attached disk:  BTHH75130X0M256B
Direct attached disk:  BTHH815609E4256B
Direct attached disk:  BTHH82050RTN512D
Direct attached disk:  BTHH82050V3H512D
Direct attached disk:  BTHH82050RUG512D
Direct attached disk:  BTHH82050UNW512D
Direct attached disk:  BTHH815609YE256B
Direct attached disk:  BTHH815609PC256B
 
 
Controller name:  Intel(R) C600+/C220+ series chipset SATA AHCI Controller
Type:  SATA
Mode:  AHCI
Number of volumes:  0
Number of spares:  0
Number of available disks:  6
Rebuild on Hot Insert:  Disabled
Manufacturer:  8086
Model number:  A282
Product revision:  0
Direct attached disk:  BTLA8054085K256CGN Direct attached disk:  BTLA805200UM256CGN Direct attached disk:  BTLA8051062P256CGN Direct attached disk:  BTLA80530BVE256CGN Direct attached disk:  BTLA80510FPF256CGN Direct attached disk:  BTLA805201QW256CGN
 
 
Disk on Controller 0, Port 0
Status:  Normal
Type:  NVMe SSD
Location type:  Internal
Usage:  Array disk
Size:  238 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  None
Model:  INTEL SSDPEKKW256G8                    
Serial number:  BTHH815608CK256B
SCSI device ID:  0
Firmware:  001C   
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 0, Port 1
Status:  Normal
Type:  NVMe SSD
Location type:  Internal
Usage:  Array disk
Size:  238 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  None
Model:  INTEL SSDPEKKW256G8                    
Serial number:  BTHH815609RC256B
SCSI device ID:  0
Firmware:  001C   
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 0, Port 2
Status:  Normal
Type:  NVMe SSD
Location type:  Internal
Usage:  Array disk
Size:  238 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  None
Model:  INTEL SSDPEKKW256G8                    
Serial number:  BTHH75130X0M256B
SCSI device ID:  0
Firmware:  001C   
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 0, Port 3
Status:  Normal
Type:  NVMe SSD
Location type:  Internal
Usage:  Array disk
Size:  238 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  None
Model:  INTEL SSDPEKKW256G8                    
Serial number:  BTHH815609E4256B
SCSI device ID:  0
Firmware:  001C   
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 1, Port 0
Status:  Normal
Type:  NVMe SSD
Location type:  Internal
Usage:  Array disk
Size:  477 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  None
Model:  INTEL SSDPEKKW512G8                    
Serial number:  BTHH82050RTN512D
SCSI device ID:  0
Firmware:  001C   
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 1, Port 1
Status:  Normal
Type:  NVMe SSD
Location type:  Internal
Usage:  Array disk
Size:  477 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  None
Model:  INTEL SSDPEKKW512G8                    
Serial number:  BTHH82050V3H512D
SCSI device ID:  0
Firmware:  001C   
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 1, Port 2
Status:  Normal
Type:  NVMe SSD
Location type:  Internal
Usage:  Array disk
Size:  477 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  None
Model:  INTEL SSDPEKKW512G8                    
Serial number:  BTHH82050RUG512D
SCSI device ID:  0
Firmware:  001C   
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 1, Port 3
Status:  Normal
Type:  NVMe SSD
Location type:  Internal
Usage:  Array disk
Size:  477 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  None
Model:  INTEL SSDPEKKW512G8                    
Serial number:  BTHH82050UNW512D
SCSI device ID:  0
Firmware:  001C   
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 2, Port 0
Status:  Normal
Type:  NVMe SSD
Location type:  Internal
Usage:  Array disk
Size:  238 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  None
Model:  INTEL SSDPEKKW256G8                    
Serial number:  BTHH815609YE256B
SCSI device ID:  0
Firmware:  001C   
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 2, Port 1
Status:  Normal
Type:  NVMe SSD
Location type:  Internal
Usage:  Array disk
Size:  238 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  None
Model:  INTEL SSDPEKKW256G8                    
Serial number:  BTHH815609PC256B
SCSI device ID:  0
Firmware:  001C   
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 3, Port 2
Status:  Normal
Type:  SATA SSD
Location type:  Internal
Size:  238 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  NCQ
Model:  INTEL SSDSC2KW256G8                    
Serial number:  BTLA8054085K256CGN
SCSI device ID:  2
Firmware:   LHF002C
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 3, Port 3
Status:  Normal
Type:  SATA SSD
Location type:  Internal
Size:  238 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  NCQ
Model:  INTEL SSDSC2KW256G8                    
Serial number:  BTLA805200UM256CGN
SCSI device ID:  3
Firmware:   LHF002C
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 3, Port 4
Status:  Normal
Type:  SATA SSD
Location type:  Internal
Size:  238 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  NCQ
Model:  INTEL SSDSC2KW256G8                    
Serial number:  BTLA8051062P256CGN
SCSI device ID:  4
Firmware:   LHF002C
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 3, Port 5
Status:  Normal
Type:  SATA SSD
Location type:  Internal
Size:  238 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  NCQ
Model:  INTEL SSDSC2KW256G8                    
Serial number:  BTLA80530BVE256CGN
SCSI device ID:  5
Firmware:   LHF002C
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 3, Port 6
Status:  Normal
Type:  SATA SSD
Location type:  Internal
Size:  238 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  NCQ
Model:  INTEL SSDSC2KW256G8                    
Serial number:  BTLA80510FPF256CGN
SCSI device ID:  6
Firmware:   LHF002C
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Disk on Controller 3, Port 7
Status:  Normal
Type:  SATA SSD
Location type:  Internal
Size:  238 GB
System disk:  No
Disk data cache:  Enabled
Command queuing:  NCQ
Model:  INTEL SSDSC2KW256G8                    
Serial number:  BTLA805201QW256CGN
SCSI device ID:  7
Firmware:   LHF002C
Physical sector size:  512 Bytes
Logical sector size:  512 Bytes
 
 
Empty port
Port:  0
Controller SATA (AHCI)
Port location:  Internal
 
 
Empty port
Port:  1
Controller SATA (AHCI)
Port location:  Internal
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汤宇

2018-11-23 12:02:27
引用: yukichen 发表于 2018-11-23 11:28
None
以上来自于谷歌翻译

您好Danone。感谢您与英特尔技术支持联系。根据您与我们分享的配置,我们发现了以下信息: 
主板型号和制造商:Asus rampage extreme VI是一款游戏主板,它不是用作服务器主板。
华硕rampage extreme VI旨在与Windows®1064位一起使用,并且有一些驱动程序可用于其他较旧的操作系统(OS),它们都不是服务器分发版。
英特尔®SSD760p系列未经过测试或验证,无法与您的华硕extreme VI主板(基于英特尔®产品兼容性工具)配合使用。
英特尔®SSD760p系列并非设计用于数据中心环境,而且会使SSD保修失效。
英特尔®测试或验证华硕Hyper M.2 X16卡不支持与我们的M.2设备一起使用。据说英特尔®不支持您当前的配置,预计会遇到错误.0x000000d1 DRIVER_IRQL_NOT_LESS_OR_EQUAL
您提到的iaVroc.sys错误与您在系统上的特定操作系统有关,而且Microsoft目前正在开发解决方案,而英特尔没有针对它的特定解决方案。我们唯一的建议是等待此线程的更新
:https://support.microsoft.com/en-us/help/2916984/stop-error-0x000000d1-and-windows-server-2012-runs-a-bugcheck-when-you我们希望您发现此信息有用。谢谢
您的耐心和理解。最好的问候,Josh B.Intel客户支持

以上来自于谷歌翻译


以下为原文

Hello Danone.
 
Thank you for contacting Intel Technical Support.
 
Based on the configuration you shared with us we found the following information:
 

  • Motherboard Model and Manufacturer: Asus rampage extreme VI is a Gaming motherboard it was not designed to be used as a server board.
  • The Asus rampage extreme VI was designed to work with Windows® 10 64-bit and has some drivers available for other older operating systems (OS) none of them are a server distribution.
  • The Intel® SSD 760p Series was not tested or validated to work with your Asus rampage extreme VI motherboard (based on the Intel® Product Compatibility Tool).
  • The Intel® SSD 760p Series was not designed to be used on a datacenter environment and that will void the SSD warranty.
  • The Asus Hyper M.2 X16 Card is not supported tested or validated by Intel® to be used with our M.2 devices.
 
This being said your current configuration is not supported by Intel® and it is expected to experience errors.
 
The 0x000000d1 DRIVER_IRQL_NOT_LESS_OR_EQUAL  iaVroc.sys error as you mentioned is related to the specific OS you have on your system and Microsoft is currently working on a solution and Intel® does not have a specific solution for it.
 
Our only recommendation is to wait for an update on this thread:
 
https://support.microsoft.com/en-us/help/2916984/stop-error-0x000000d1-and-windows-server-2012-runs-a-bugcheck-when-you
 
We hope you find this information useful.
 
Thank you for your patience and understanding.
 
Best regards,
 
Josh B.
Intel Customer Support
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李玉鑫

2018-11-23 12:16:45
引用: jerry1978 发表于 2018-11-23 11:41
您好Danone。感谢您与英特尔技术支持联系。根据您与我们分享的配置,我们发现了以下信息: 
主板型号和制造商:Asus rampage extreme VI是一款游戏主板,它不是用作服务器主板。
华硕rampage extreme VI旨在与Windows®1064位一起使用,并且有一些驱动程序可用于其他较旧的操作系统(OS),它们都不是服务器分发版。

您好Danone。感谢您联系了英特尔技术支持。
自上次沟通以来,我们没有收到您的回复,我们想知道您是否需要进一步的帮助,或者我们是否可以结案;重要提示:如果需要进一步的帮助或澄清,如果您回复此帖子,我们将不胜感激。
除非您的询问完全不相关,否则不要写新的。
通过这种方式,我们将防止生成重复的帖子,我们不会失去思路。我们期待着您的回复。最好的问候,Josh B.Intel客户支持。

以上来自于谷歌翻译


以下为原文

Hello Danone.

Thank you for having contacted Intel Technical Support.   
 
We have not heard from you since our last communication and we would like to know if you need further assistance or if we can close this case?
 
Important note: Should further assistance or clarification be required, we will greatly appreciate if you reply to this post instead of writing a new one unless your inquiry is completely unrelated. This way we will prevent generating a duplicate post and we will not lose the train of thought.
 
We will be looking forward to your reply.

Best regards,

Josh B.
Intel Customer Support.
 
举报

汤宇

2018-11-23 12:29:37
引用: cd340823 发表于 2018-11-23 11:55
您好Danone。感谢您联系了英特尔技术支持。
自上次沟通以来,我们没有收到您的回复,我们想知道您是否需要进一步的帮助,或者我们是否可以结案;重要提示:如果需要进一步的帮助或澄清,如果您回复此帖子,我们将不胜感激。
除非您的询问完全不相关,否则不要写新的。

嗨Josh,
我通过在intel快速存储软件中启用磁盘缓存来解决问题。
已经1个月零1周我没有任何崩溃,到目前为止没有任何问题。
谢谢

以上来自于谷歌翻译


以下为原文

Hi Josh,
 
I solved issue by enabling disk cache in intel rapid storage software. it has been 1 month and 1 week I don't have any crashes and no problem so far.
 
Thanks
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