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夏焕丽

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[问答]

NUC 7I3BNH风扇噪音

你好!
两个月前,我用7i3改变了我的NUC,我立刻注意到风扇的噪音比我以前的6i3(我需要在我的卧室里)更响亮,我开始在论坛上看,尝试了不同的
bios内的冷却配置文件,但没有任何变化。
奇怪的是,取决于你如何移动它,改变风扇的响度,有时我会将噪声固定在倒置或一侧,并且风扇噪音停止。
似乎风扇没有处于稳定位置,或者在风扇旋转时触摸了一些电线。
你有什么建议可以帮我解决这个问题吗?
购买后两个月试图完全打开它是否有意义?
提前致谢!

以上来自于谷歌翻译


以下为原文

Hello!

I changed my NUC two months ago with a 7i3, I immediately noted that the noise of the fan was a lot more louder then my previous 6i3 (I need to have it in my bedroom), I started to look on the forum and tried different cooling profile inside the bios but without any changes. The strange thing is that, depending on how you move it, changes the loudness of the fan, somethime I fix the noise moving it upside down or on one side, and the fan noise stops. It seems that the fan is not in a stable position, or some wires is touched when the fan is rotating.

Do you have some advice to help me with this issue? Does It make sense for you to try to open it completely two months after the purchase?

Thanks in advance!

回帖(1)

杨杜昼

2018-11-9 11:36:24
如果将NUC侧向转动会对噪音水平产生显着影响,则冷却装置松动或鼓风机轴承开始失效。
在任何一种情况下,我都会直接联系英特尔客户支持(ICS),并安排更换此设备。
以下是根据地理位置获取联系信息的链接:
英特尔客户支持美国和加拿大的联系信息
英特尔客户支持欧洲,中东和非洲的联系信息
英特尔客户支持亚太地区联系信息
英特尔客户支持拉丁美洲联系信息
您也可以使用英特尔客户支持聊天服务,但它仅以英语提供,并且在太平洋(UTC-8)时区的办公时间(9-5 M-F)。
希望这可以帮助,
内容S

以上来自于谷歌翻译


以下为原文

If turning your NUC on its side makes a significant difference in the noise level, then either the cooling unit is loose or the blower's bearings are starting to fail. In either case, I would be contacting intel Customer Support (ICS) directly and making arrangements to have this unit replaced. Here are links for obtaining contact information based, upon geography:
 
Intel Customer Support Contact Information for US and Canada
Intel Customer Support Contact Information for Europe, Middle East and Africa
Intel Customer Support Contact Information for Asia-Pacific
Intel Customer Support Contact Information for Latin America
 
You can also use the Intel Customer Support Chat Service, but it is only offered in English and is subject to office hours (9-5 M-F) in the Pacific (UTC-8) time zone.
 
Hope this helps,
...S
 
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