英特尔
直播中

刘御

8年用户 239经验值
私信 关注
[问答]

试图让辛烷值记忆起作用

我安装并打开电脑。
已安装的窗口10.进入BIOS并打开optane加速选项。
我不确定它是否在那时工作并在线检查司机。
当我去安装英特尔的optane软件时,它告诉我在安装之前我必须卸载英特尔快速软件,所以我做了。
在计算机重启时,我得到了一个蓝屏。
这一直持续到我关闭了bios中的optane设置。
我不知道如何撤消我所做的事情,并且还可以按照预期使用我的2tb hdd。
我的组件是否兼容?
当我关闭BIOS中的optane设置时,它会正确启动。
注意我买了16gb ram,没有检测到一根棍子,所以我把它取出来了。
试图修复: - 我试图重新安装英特尔快速存储技术软件 - 我删除了SSD上的所有内容,格式化并重新安装了Windows
它是否安全/我应该重新格式化optane内存?
总的来说,我不知道接下来该做什么。
我现在看到的是非常奇怪的行为。
我可以安全地从Windows光盘启动并删除并格式化我的所有驱动器吗?     
system info.txt.zip
5.9 K.

以上来自于谷歌翻译


以下为原文

I setup and turned on my computer. Installed windows 10. Went into bios and turned on the optane acceleration option. I was not sure if it was working at that point and checked online for drivers. When I went to install intel’s optane software it told me I had to uninstall the Intel rapid software before installing so I did. On computer restart I got a blue screen. This continued until I turned off the optane setting in bios. I am not sure how to undo what I did, and also get my optane memory to work with my 2tb hdd as expected. Are my components all compatible? When I turn off the optane setting in bios, it starts up correctly. Note I bought 16gb ram, and one stick is not being detected so I took it out.
Attempted fixes: - I tried to reinstall the Intel rapid storage technology software - I deleted everything on the SSD, formatted, and reinstalled windows
Is it safe / should I reformat the optane memory?


Overall, I have no idea what to do next. I am seeing really odd behavior all over now. Is it safe for me to boot from windows disc and delete and format all of my drives that I have?


回帖(14)

汤宇

2018-11-8 11:26:40
您好jordanj,感谢您在英特尔社区发帖。我了解您在设置英特尔®Optane™内存时遇到问题。
根据附带的报告,您的系统似乎与模块兼容。
实际上,系统正在识别模块。让我们首先检查BIOS设置。
您能否告诉我您在BIOS中修改了哪些设置?此外,关于Windows *操作系统,您能否截取磁盘管理窗口的屏幕截图?
要打开磁盘管理,请按Windows键+ x,然后从出现的菜单中选择工具。必须使用GPT分区样式安装Windows *,请您确认它是否已安装?我还在检查
主板的规格和模块显然有一个特定的插槽。
请确保您已将模块连接到正确的插槽中:https://www.asus.com/us/Motherboards/ROG-STRIX-Z370-E-GAMING/specifications/此外,请确保您已更新了BIOS的BIOS
母板。
如果您不确定BIOS版本,我建议您直接联系ASUS *以确保BIOS是最新的:https://www.asus.com/us/Motherboards/ROG-STRIX-Z370-E-
GAMING / HelpDesk /我会等你的回复。祝你有个美好的一天。感谢,Diego V.

以上来自于谷歌翻译


以下为原文

Hi jordanj,

Thank you for posting in the Intel communities.

I understand that you are having issues setting up the Intel® Optane™ Memory. According to the report attached, your system seems to be compatible with the module. Actually, the module is being recognized by the system.

Let’s first check the BIOS settings. Could you please tell me which exactly settings you modified in BIOS?

Additionally, regarding to the Windows* OS, could you please take a screenshot of the Disk Management window? In order to open the Disk Management press the Windows key + x and then select the tool from the menu that will appear.

Windows* must be installed using a GPT partition style, could you please confirm it was installed like that?

I was also checking the motherboard’s specifications and apparently there is a specific slot for the module. Please make sure you have connected the module in the correct slot: https://www.asus.com/us/Motherboards/ROG-STRIX-Z370-E-GAMING/specifications/

Additionally, make sure you have updated the BIOS of your motherboard. If you are not sure about the BIOS version, I recommend you to contact ASUS* directly to make sure the BIOS is up to date: https://www.asus.com/us/Motherboards/ROG-STRIX-Z370-E-GAMING/HelpDesk/

I’ll be waiting for your response.

Have a nice day.

Regards,
Diego V.
举报

李玉鑫

2018-11-8 11:44:46
引用: jerry1978 发表于 2018-11-8 16:40
您好jordanj,感谢您在英特尔社区发帖。我了解您在设置英特尔®Optane™内存时遇到问题。
根据附带的报告,您的系统似乎与模块兼容。
实际上,系统正在识别模块。让我们首先检查BIOS设置。

迭戈,
optane模块位于M.2_2插槽中,这是正确的吗?
我没有在该页面上看到需要哪个插槽。我的Western Digital NVMe SSD位于M.2_1插槽中。
我今天晚些时候回到家时会收到其他信息。
问候

以上来自于谷歌翻译


以下为原文

Diego,
 
The optane module is in the M.2_2 slot, is this correct? I do not see on that page which slot it is required to be in. My Western Digital NVMe SSD is in the M.2_1 slot. I will get the rest of the information when I get home later today.
 
Regards
举报

汤宇

2018-11-8 11:54:57
引用: cd340823 发表于 2018-11-8 16:58
迭戈,
optane模块位于M.2_2插槽中,这是正确的吗?
我没有在该页面上看到需要哪个插槽。我的Western Digital NVMe SSD位于M.2_1插槽中。

嗨jordanj,我不确定哪个是正确的插槽。
我没有在规范中找到任何具体的参考,所以让我们继续使用该插槽中的模块。
我只是想告诉你,制造商在其网站上有相关说明。但是,规格网站上还有关于M.2插槽的附加说明。
M.2_1插槽共享SATA_1端口,而M.2_2插槽共享SATA_5和SATA_6端口,因此请确保您的SATA驱动器未连接在这些端口中。
如果确实如此,驱动器之间会有冲突,它们将无法正常工作。其余的,我会等你上面提到的信息,看看我们是否可以在你的系统中设置模块.Have
美好的一天.Regards,Diego V.

以上来自于谷歌翻译


以下为原文

Hi jordanj,

I’m not sure either which the correct slot is. I didn’t find any specific reference in the specifications, so let’s keep using the module in that slot. I just wanted to tell you that the manufacturer has a note about that in its website.

However, there is an additional note in the specifications site about the M.2 slots. The M.2_1 slot shares the SATA_1 port while the M.2_2 slot shares the SATA_5 and SATA_6 ports so make sure your SATA drive is not connected in these ports. If it does, there would be conflicts between the drives and they won’t work properly.

For the rest, I’ll wait for you to have the information I asked above and see if we can set the module up in your system.

Have a nice day.

Regards,
Diego V.
举报

刘御

2018-11-8 12:03:04
引用: jerry1978 发表于 2018-11-8 17:08
嗨jordanj,我不确定哪个是正确的插槽。
我没有在规范中找到任何具体的参考,所以让我们继续使用该插槽中的模块。
我只是想告诉你,制造商在其网站上有相关说明。但是,规格网站上还有关于M.2插槽的附加说明。

迭戈,
我改变了一个SATA连接,现在我连接2/4所以没有干扰我升级BIOS到最新版本1002就我的第一篇文章而言,我引用的设置是“英特尔快速存储技术”,其中打开它导致窗口为蓝色
启动时屏幕(所有设置现在都是默认设置)。
附件是我的磁盘管理屏幕的截图,以及磁盘分区的证明。     
disk management.png 
43.5 K.      
disk partition.png 
11.5 K.

以上来自于谷歌翻译


以下为原文

Diego,
 

  • I changed one SATA connection, now I have connections on 2/4 so there is no interference
  • I upgraded BIOS to latest version 1002
  • In terms of my first post, the setting I referenced was "Intel Rapid Storage Technology" where turning it on caused windows to blue screen on boot (all settings are default now).
 
attached are screenshots of my disk management screen, and proof of disk partitions.


举报

更多回帖

发帖
×
20
完善资料,
赚取积分