英特尔
直播中

王聪

7年用户 208经验值
私信 关注
[问答]

是否允许笔记本电脑供应商锁定除16GB Optane模块以外的所有模块?

我有2台笔记本电脑,我想从16GB升级到更大的Optane模块。
第一个是华硕Vivobook Pro。
我没有任何问题,删除16GB模块,安装800P,重新安装Windows和激活Optane。
这没有问题,Optane报告没有错误。
第二台笔记本电脑是联想330S。
我已经厌倦了32GB,58GB和118GB的Optane模块,无论我做什么,Optane和RST都报告说没有安装Optane模块。
如果我回到16GB模块,我可以清除它并激活Optane而不会出现问题。
我注意到在BIOS中,除非我使用16GB模块,否则联想在RAID模式下根本看不到Optane模块。
如果使用我拥有的任何16GB模块,我可以毫无问题地激活Optane缓存,并且BIOS可以正确检测到驱动器。
请记住,这两款笔记本电脑都预装了16GB模块,因此除非允许供应商锁定某些模块,否则不存在Optane兼容性问题。
如果是这种情况,这是一个可怕的想法。
购买较大Optane模块以获得更高性能的任何人都应该能够在没有第三方供应商干扰的情况下这样做。

以上来自于谷歌翻译


以下为原文

I have 2 laptops that I wanted to upgrade from 16GB to larger Optane modules.

The first is an Asus Vivobook Pro. I had no issue at all removing the 16GB module, installing a 800P, reinstalling windows and activating Optane. This worked without issue and Optane reported no errors.

The second laptop is a Lenovo 330S. I have tired a 32GB, 58GB and 118GB Optane module and no matter what I do Optane and RST both report that there are no Optane modules installed. If I go back to the 16GB module I can clean it and active Optane without issue.

I noticed that in BIOS the Lenovo cannot see the Optane module at all in RAID mode unless I use a 16GB module. If use any of the 16GB modules I own I am able to activate Optane cache without issue and BIOS detects the drive correctly.

Keep in mind that both of these laptops came with 16GB modules preinstalled so there is no Optane compatibility issue unless vendors are allowed to lock out certain modules.

If this is the case, this was a terrible idea. Anyone that purchases a larger Optane module to gain more performance should be able to do so without 3rd party vendor interference.

回帖(5)

王建

2018-10-19 14:34:33
BIOS所做的和不支持的是联想的责任。
你应该问他们你的问题。
文件

以上来自于谷歌翻译


以下为原文

What the bios does and does not support is the responsibility of Lenovo.
 
You should ask them your question.
 
Doc
举报

王聪

2018-10-19 14:44:34
引用: mapleasdf 发表于 2018-10-19 18:37
BIOS所做的和不支持的是联想的责任。
你应该问他们你的问题。
文件

给他们的问题将是非常不同的。
我将询问未来的BIOS更新是否允许安装超过16GB的Optane模块。
我对英特尔的两个问题是:
1.英特尔是否意识到供应商可以在BIOS级别锁定特定的Optane模块?2。
如果英特尔意识到这一点,为什么英特尔允许供应商让英特尔看起来像生产非功能性的Optane模块?
平均新手用户将无法像我一样解决这个问题,并且会得出结论,当英特尔与此无关时,问题是英特尔是什么问题(除非当然这是供应商有特权许可做的事情)。

以上来自于谷歌翻译


以下为原文

The question to them will be very different. I will be asking if future BIOS updates will allow for more than 16GB Optane modules to be installed.
 
My 2 questions to Intel are:
 
1. Is Intel aware that vendors can lock out specific Optane modules at a BIOS level?
2. If Intel is aware of this, why is Intel allowing vendors to make Intel look like it is producing non-functional Optane modules?
 
The average novice user wont be able to troubleshoot this problem the way I have and will conclude that it is Intel that is the problem when Intel literally has nothing to do with this (unless of course this is something vendors have specific permission to do).
举报

王建

2018-10-19 15:01:47
引用: vywyefswer 发表于 2018-10-19 18:47
给他们的问题将是非常不同的。
我将询问未来的BIOS更新是否允许安装超过16GB的Optane模块。
我对英特尔的两个问题是:

我不能代表英特尔,因为我既不是员工也不是承包商。
我知道,除了英特尔,我确信,供应商可以将任何他们想要的内容列入白名单并列入黑名单。
而且,正如我所说,他们的bios是他们的bios。
我确信他们所做的事情背后有一些原因,比如在某个入门级别定位产品,并确保如果你想要更多的东西就付钱。
至于让英特尔看起来很糟糕,他们会一直这样做。
需要像你这样的人来做研究并深入细节。
感谢你这样做。
根据我的经验,联想特别糟糕。
但是,在我看来,它们都在某种程度上。
对于可能不会发生的官方响应,您需要等待其中一位英特尔支持工程师做出响应。
文件

以上来自于谷歌翻译


以下为原文

I cannot speak for Intel, as I am neither an employee or contractor.
 
I know, as well as Intel I am sure, that vendors can whitelist and blacklist whatever they want.  And, as I said, their bios is their bios.  I am certain that there is some reason behind what they do, as in positioning a product at a certain entry level, and making sure you pay if you want something more.
 
As to making Intel look bad, they do it all the time.  It takes someone like you to do the research and go deep into the details.  Kudos to you for doing so.
 
In my experience, Lenovo has been especially bad.  But, also in my opinion, they all are to some degree.
 
For an official response, which may not happen, you need to wait for one of the Intel support engineers to respond.
 
Doc
举报

汤宇

2018-10-19 15:20:13
引用: vywyefswer 发表于 2018-10-19 18:47
给他们的问题将是非常不同的。
我将询问未来的BIOS更新是否允许安装超过16GB的Optane模块。
我对英特尔的两个问题是:

您好nosirrahx,感谢您联系了英特尔技术支持并告知我们您遇到的问题。我们一直在监控您的社区帖子,我们希望通知您以下信息:•我们不提供支持
作为原始设备制造商(OEM)的第三方平台最适合与他们合作,并由OEM自行决定是否验证更高Optane存储容量的配置。•800P模块(58GB / 118GB)
)系统加速不支持,因为它们是SSD。
目前不支持或保证使用任何加速器。我们希望了解您当前的配置,如果您能向我们提供以下信息,我们将非常感谢:1。
32GB Optane内存模块是使用Intel Optane Memory M10还是Intel Optane内存模块?2。
当您说在RAID模式下联想笔记本电脑中看不到模块(32GB或800P)时,您是说他们根本没有看到BIOS中检测到的模块吗?
即使在RST菜单下?
这意味着您甚至无法将800P用作独立的SSD?3。
如果您将设置更改为AHCI模式,然后尝试将800P用作辅助驱动器(即您有另一个带操作系统的硬盘驱动器,而您只有800P作为数据驱动器),安装了WIn10并且收件箱NVMe,会发生什么情况
驱动程序。
你能看到驱动器吗?4。
您正在使用的RST Windows驱动程序版本以及您正在使用的BIOS中加载了哪些PreOS RST版本(应该在RST菜单下的BIOS中列出)我们期待您的回复。最好的问候,JoshB.Intel®
客户支持技术人员与英特尔公司签订合同

以上来自于谷歌翻译


以下为原文

Hello nosirrahx,
 
Thank you for having contacted Intel Technical Support and for letting us know about the issue that you are experiencing.  
 
We have been monitoring your community post and we would like to let you know the following information:
 
•    We do not provide support for third-party platforms as the original equipment manufacturer (OEM) would be best suited to work with them and is up to the OEM and at their discretion to validate a configuration of higher Optane memory capacity or not.
•    The 800P Modules (58GB/118GB) are not supported for system acceleration as they are SSDs.  Any use as an accelerator is currently not supported or guaranteed to work.
 
We will like to know more about your current configuration and we will highly appreciate if you can provide us with the following information:
 
1.    Are the 32GB Optane memory modules that you are using an Intel Optane Memory M10, or Intel Optane memory modules?
2.    When you say the modules (32GB, or the 800P) are not seen in the Lenovo Laptop in RAID mode, do you mean that they do not see the modules as detected in the BIOS at all?  Even under the RST Menu?  Meaning that you cannot even use the 800P as a standalone SSD?
3.    What happens if you change the settings to AHCI mode and then you try to use the 800P as a secondary drive (i.e. you have another HDD with the OS and you just have the 800P as a data drive), with WIn10 installed and the inbox NVMe driver.  Are you able to see the drive then?
4.    What RST Windows driver version you are using and what PreOS RST Version is loaded in the BIOS you are using (Should be listed in the BIOS under the RST Menu)
 
We will be looking forward to your reply.
 
Best regards,
 
Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
 
举报

更多回帖

发帖
×
20
完善资料,
赚取积分