您好nosirrahx,感谢您联系了英特尔技术支持并告知我们您遇到的问题。我们一直在监控您的社区帖子,我们希望通知您以下信息:•我们不提供支持
作为原始设备制造商(OEM)的第三方平台最适合与他们合作,并由OEM自行决定是否验证更高Optane存储容量的配置。•800P模块(58GB / 118GB)
)系统加速不支持,因为它们是SSD。
目前不支持或保证使用任何加速器。我们希望了解您当前的配置,如果您能向我们提供以下信息,我们将非常感谢:1。
32GB Optane内存模块是使用Intel Optane Memory M10还是Intel Optane内存模块?2。
当您说在RAID模式下联想笔记本电脑中看不到模块(32GB或800P)时,您是说他们根本没有看到BIOS中检测到的模块吗?
即使在RST菜单下?
这意味着您甚至无法将800P用作独立的SSD?3。
如果您将设置更改为AHCI模式,然后尝试将800P用作辅助驱动器(即您有另一个带操作系统的硬盘驱动器,而您只有800P作为数据驱动器),安装了WIn10并且收件箱NVMe,会发生什么情况
驱动程序。
你能看到驱动器吗?4。
您正在使用的RST Windows驱动程序版本以及您正在使用的BIOS中加载了哪些PreOS RST版本(应该在RST菜单下的BIOS中列出)我们期待您的回复。最好的问候,JoshB.Intel®
客户支持技术人员与英特尔公司签订合同
以上来自于谷歌翻译
以下为原文
Hello nosirrahx,
Thank you for having contacted Intel Technical Support and for letting us know about the issue that you are experiencing.
We have been monitoring your community post and we would like to let you know the following information:
• We do not provide support for third-party platforms as the original equipment manufacturer (OEM) would be best suited to work with them and is up to the OEM and at their discretion to validate a configuration of higher Optane memory capacity or not.
• The 800P Modules (58GB/118GB) are not supported for system acceleration as they are SSDs. Any use as an accelerator is currently not supported or guaranteed to work.
We will like to know more about your current configuration and we will highly appreciate if you can provide us with the following information:
1. Are the 32GB Optane memory modules that you are using an Intel Optane Memory M10, or Intel Optane memory modules?
2. When you say the modules (32GB, or the 800P) are not seen in the Lenovo Laptop in RAID mode, do you mean that they do not see the modules as detected in the BIOS at all? Even under the RST Menu? Meaning that you cannot even use the 800P as a standalone SSD?
3. What happens if you change the settings to AHCI mode and then you try to use the 800P as a secondary drive (i.e. you have another HDD with the OS and you just have the 800P as a data drive), with WIn10 installed and the inbox NVMe driver. Are you able to see the drive then?
4. What RST Windows driver version you are using and what PreOS RST Version is loaded in the BIOS you are using (Should be listed in the BIOS under the RST Menu)
We will be looking forward to your reply.
Best regards,
Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
您好nosirrahx,感谢您联系了英特尔技术支持并告知我们您遇到的问题。我们一直在监控您的社区帖子,我们希望通知您以下信息:•我们不提供支持
作为原始设备制造商(OEM)的第三方平台最适合与他们合作,并由OEM自行决定是否验证更高Optane存储容量的配置。•800P模块(58GB / 118GB)
)系统加速不支持,因为它们是SSD。
目前不支持或保证使用任何加速器。我们希望了解您当前的配置,如果您能向我们提供以下信息,我们将非常感谢:1。
32GB Optane内存模块是使用Intel Optane Memory M10还是Intel Optane内存模块?2。
当您说在RAID模式下联想笔记本电脑中看不到模块(32GB或800P)时,您是说他们根本没有看到BIOS中检测到的模块吗?
即使在RST菜单下?
这意味着您甚至无法将800P用作独立的SSD?3。
如果您将设置更改为AHCI模式,然后尝试将800P用作辅助驱动器(即您有另一个带操作系统的硬盘驱动器,而您只有800P作为数据驱动器),安装了WIn10并且收件箱NVMe,会发生什么情况
驱动程序。
你能看到驱动器吗?4。
您正在使用的RST Windows驱动程序版本以及您正在使用的BIOS中加载了哪些PreOS RST版本(应该在RST菜单下的BIOS中列出)我们期待您的回复。最好的问候,JoshB.Intel®
客户支持技术人员与英特尔公司签订合同
以上来自于谷歌翻译
以下为原文
Hello nosirrahx,
Thank you for having contacted Intel Technical Support and for letting us know about the issue that you are experiencing.
We have been monitoring your community post and we would like to let you know the following information:
• We do not provide support for third-party platforms as the original equipment manufacturer (OEM) would be best suited to work with them and is up to the OEM and at their discretion to validate a configuration of higher Optane memory capacity or not.
• The 800P Modules (58GB/118GB) are not supported for system acceleration as they are SSDs. Any use as an accelerator is currently not supported or guaranteed to work.
We will like to know more about your current configuration and we will highly appreciate if you can provide us with the following information:
1. Are the 32GB Optane memory modules that you are using an Intel Optane Memory M10, or Intel Optane memory modules?
2. When you say the modules (32GB, or the 800P) are not seen in the Lenovo Laptop in RAID mode, do you mean that they do not see the modules as detected in the BIOS at all? Even under the RST Menu? Meaning that you cannot even use the 800P as a standalone SSD?
3. What happens if you change the settings to AHCI mode and then you try to use the 800P as a secondary drive (i.e. you have another HDD with the OS and you just have the 800P as a data drive), with WIn10 installed and the inbox NVMe driver. Are you able to see the drive then?
4. What RST Windows driver version you are using and what PreOS RST Version is loaded in the BIOS you are using (Should be listed in the BIOS under the RST Menu)
We will be looking forward to your reply.
Best regards,
Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
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