HelloPeZel,感谢您在英特尔®社区发帖。我可以看到您在设置分辨率为3840x2160 @ 60Hz时遇到问题。我想首先请求一些信息,事实上,以便更好地协助您的请求,
我需要查看一些有关您计算机的信息。
请按照以下步骤操作:1。
在键盘上,按WinLogo键+ R.2。
在运行框中,输入dxdiag并按Enter.3。
单击“保存所有信息”(将其保存在桌面上).4。
将报告附加到此主题。另外,我想申请图形报告,可以按照以下链接中的步骤生成此报告:https://www.intel.com/content/www/us/en/
support / articles / 000005848 / graphics-drivers.html我希望听到您的意见.Regards,David VIntel客户支持技术人员与英特尔公司的合同
以上来自于谷歌翻译
以下为原文
Hello
PeZel,
Thank you for posting on the Intel ® communities.
I can see that you are having problems setting up the resolution to 3840x2160 @ 60Hz.
I would like to begin by requesting some information, in fact, to better assist you with your request, I will need to check some information about your computer. Please follow these steps:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the report to this thread.
Also, I would like to request a graphics report, this report can be generated by following the steps in the link below:
https://www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html
I hope to hear from you.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
HelloPeZel,感谢您在英特尔®社区发帖。我可以看到您在设置分辨率为3840x2160 @ 60Hz时遇到问题。我想首先请求一些信息,事实上,以便更好地协助您的请求,
我需要查看一些有关您计算机的信息。
请按照以下步骤操作:1。
在键盘上,按WinLogo键+ R.2。
在运行框中,输入dxdiag并按Enter.3。
单击“保存所有信息”(将其保存在桌面上).4。
将报告附加到此主题。另外,我想申请图形报告,可以按照以下链接中的步骤生成此报告:https://www.intel.com/content/www/us/en/
support / articles / 000005848 / graphics-drivers.html我希望听到您的意见.Regards,David VIntel客户支持技术人员与英特尔公司的合同
以上来自于谷歌翻译
以下为原文
Hello
PeZel,
Thank you for posting on the Intel ® communities.
I can see that you are having problems setting up the resolution to 3840x2160 @ 60Hz.
I would like to begin by requesting some information, in fact, to better assist you with your request, I will need to check some information about your computer. Please follow these steps:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the report to this thread.
Also, I would like to request a graphics report, this report can be generated by following the steps in the link below:
https://www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html
I hope to hear from you.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
举报