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我正在使用Windows热点选项来扩展我的WiFi网络,而且我使用最后的驱动程序获得随机BSOD。
该设备为英特尔(R)双频无线-AC 3160,驱动程序版本:“18.33.13.4”,英特尔®PROSet/无线软件版本:“20.70.0.0” 这是报告: 崩溃转储文件:C: WINDOWS memory.dmpDate / time:13/09/2018 03:17:37 AM GMTUptime:3天,22:19:26机器:DESKTOP-NJCJO5GBug检查名称:KERNEL_SECURITY_CHECK_FAILUREBug检查代码:0x139Bug check pARM 1:0x3Bug检查参数2:0xFFFFF2801E60BB80Bug检查参数3:0xFFFFF2801E60BAD8Bug检查参数4:0x0可能由以下原因引起:netwbw02.sysDriver描述:英特尔®无线WiFi链接DriverDriver产品:英特尔®无线WiFi链接适配器驱动程序公司:英特尔公司的OS版本:内置:17134.1 .amd64fre.rs4_release.180410-1804架构:x64(64位)CPU数:8页大小:4096Bug检查说明:内核检测到关键数据结构损坏。评论:第三方驱动程序被确定为可能的根本原因 这个系统错误。 建议您查找以下驱动程序的更新:netwbw02.sys(英特尔®无线WiFi链接驱动程序,英特尔公司)。 我试图用WinDbg分析转储,但由于我没有驱动程序的符号(netwbw02.pdb),我无法正确使用它。 我能看到的唯一信息是驱动程序导致堆栈缓冲区溢出,如vwififlt.sys报告的那样 感谢您的关注。 以上来自于谷歌翻译 以下为原文 I'm using the Windows hotspot option to extend my WiFi network, and I'm getting random BSODs using the last drivers. The device is Intel(R) Dual Band Wireless-AC 3160, Driver Version:"18.33.13.4", Intel ® PROSet/Wireless Software Version:"20.70.0.0" This is the report: Crash dump file: C:WINDOWSmemory.dmp Date/time: 13/09/2018 03:17:37 AM GMT Uptime: 3 days, 22:19:26 Machine: DESKTOP-NJCJO5G Bug check name: KERNEL_SECURITY_CHECK_FAILURE Bug check code: 0x139 Bug check parm 1: 0x3 Bug check parm 2: 0xFFFFF2801E60BB80 Bug check parm 3: 0xFFFFF2801E60BAD8 Bug check parm 4: 0x0 Probably caused by: netwbw02.sys Driver description: Intel® Wireless WiFi Link Driver Driver product: Intel® Wireless WiFi Link Adapter Driver company: Intel Corporation OS build: Built by: 17134.1.amd64fre.rs4_release.180410-1804 Architecture: x64 (64 bit) CPU count: 8 Page size: 4096 Bug check description: The kernel has detected the corruption of a critical data structure. Comments: A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netwbw02.sys (Intel® Wireless WiFi Link Driver, Intel Corporation). I tried to analyze the dump with WinDbg but I can't really use it properly since I don't have the symbols for the driver (netwbw02.pdb). The only information I could see is that the driver caused a stack buffer overrun, as reported by vwififlt.sys Thank you for your attention. |
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Hellomaszeta感谢您加入英特尔®社区。
您是否尝试在系统上执行无线驱动程序的清洁安装? 请参阅以下步骤。 顺便说一下,现在您可以测试英特尔®PROSet/无线软件和驱动程序版本20.80.0:https://downloadcenter.intel.com/download/28143/Intel-PROSet-Wireless-Software-and-Drivers-for- Windows-10?product = 75442请记住,最近的英特尔®无线适配器不支持移动热点连接,可以通过Windows®10移动热点使用热点连接。 为什么托管和Ad-Hoc网络无法在Windows®10参考链接上运行:https://www.intel.com/content/www/us/en/support/articles/000023257/network-and-io/wireless-networking .htmlWindows®10移动热点参考链接:https://support.microsoft.com/en-us/help/4027762/windows-use-your-pc-as-a-mobile-hotspot完成无线清洁安装的步骤 Drivershttps://www.intel.com/content/www/us/en/support/articles/000022173/network-and-io/wireless-networking.html希望这会有所帮助。 此致,莱昂纳多C. 以上来自于谷歌翻译 以下为原文 Hello maszeta Thank you for joining the Intel® community.
https://downloadcenter.intel.com/download/28143/Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-10?product=75442
https://www.intel.com/content/www/us/en/support/articles/000023257/network-and-i-o/wireless-networking.html
https://support.microsoft.com/en-us/help/4027762/windows-use-your-pc-as-a-mobile-hotspot
https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networking.html Hope this helps. Regards, Leonardo C. |
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你好! 谢谢你的指示。 我按照您在答案中提到的步骤执行了英特尔®PROSet/无线软件和驱动程序版本20.80.0的全新安装。 我正在使用Windows®10移动热点,所以它应该可以使用,因为它兼容。 如果问题仍然存在,我会更新。 让我测试这个驱动程序几天,看看它是否再次发生。 再次感谢你! 以上来自于谷歌翻译 以下为原文 Hello! Thank you for your instructions. I have performed a clean installation of the Intel® PROSet/Wireless Software and Drivers version 20.80.0 following the steps you mentioned in your answer. I'm using the Windows® 10 mobile hotspot, so it should work, as it's compatible. I'll update if the issue continues. Let me test this drivers for a few days to see if it happens again. Thank you again! |
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再一次问好! 问题没有解决。 它又发生了。 这是报告: 崩溃转储文件:C: WINDOWS memory.dmpDate / time:17/09/2018 06:59:14 AMUptime:3天,01:38:47机器:DESKTOP-NJCJO5GBug检查名称:DPC_WATCHDOG_VIOLATIONBug检查代码:0x133Bug check parm 1 :0x1Bug检查参数2:0x1E00Bug检查参数3:0xFFFFF8009A0DF378Bug检查参数4:0x0可能由以下原因引起:netwbw02.sysDriver说明:英特尔®无线WiFi链接DriverDriver产品:英特尔®无线WiFi链接适配器驱动程序公司:Intel CorporationOS build:内置:17134.1。 amd64fre.rs4_release.180410-1804架构:x64(64位)CPU数:8页大小:4096Bug检查说明:DPC看门狗检测到IRQL为DISPATCH_LEVEL或以上的延长运行时间。评论:这似乎是典型的软件驱动程序错误 并且不太可能是由硬件问题引起的。 此问题可能是由热问题引起的。 第三方驱动程序被确定为此系统错误的可能根本原因。 建议您查找以下驱动程序的更新:netwbw02.sys(英特尔®无线WiFi链接驱动程序,英特尔公司)。 以上来自于谷歌翻译 以下为原文 Hello again! The issue is not resolved. It happened again. This is the report: Crash dump file: C:WINDOWSmemory.dmp Date/time: 17/09/2018 06:59:14 AM Uptime: 3 days, 01:38:47 Machine: DESKTOP-NJCJO5G Bug check name: DPC_WATCHDOG_VIOLATION Bug check code: 0x133 Bug check parm 1: 0x1 Bug check parm 2: 0x1E00 Bug check parm 3: 0xFFFFF8009A0DF378 Bug check parm 4: 0x0 Probably caused by: netwbw02.sys Driver description: Intel® Wireless WiFi Link Driver Driver product: Intel® Wireless WiFi Link Adapter Driver company: Intel Corporation OS build: Built by: 17134.1.amd64fre.rs4_release.180410-1804 Architecture: x64 (64 bit) CPU count: 8 Page size: 4096 Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. Comments: This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netwbw02.sys (Intel® Wireless WiFi Link Driver, Intel Corporation). |
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您是否尝试在无线连接属性中关闭IPV6? 我只问这个,因为我有一台笔记本电脑的问题。 每当它连接到特定的无线网络时,用户就获得了BSOD。 以上来自于谷歌翻译 以下为原文 Have you tried turning off IPV6 in your wireless connection properties? I only ask this as I had this issue with a laptop. Whenever it connected to a specific wireless network, the user got a BSOD. |
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你好maszeta 我正在跟进您的案例我想知道您是否可以分享以下信息。 请在此线程中附上英特尔®系统支持实用程序将生成的TXT文件:https://downloadcenter.intel.com/download/25293/Intel-System-Support-UtilitySteps以保存报告: 运行该实用程序。单击“扫描”以获取扫描的系统。扫描完成后,单击“下一步”。使用“保存”选项,将报告保存到桌面。 要附加文件,必须单击响应框右下角的“附加”选项。 还请按照以下步骤向我提供内核内存转储: 在Windows搜索中,搜索“高级”并选择“查看高级系统设置”。在“启动和恢复”下选择“设置”。从“写入调试信息”下的下拉菜单中选择“内核内存转储”,然后选择“ 好的“。重新产生BSOD问题。 默认情况下,转储文件在C:¥Windows下创建,文件名为:MEMORY.DMP。获取用于创建内存转储的确切WiFi驱动程序版本。 此致Leonardo C.Intel客户支持技术人员与英特尔公司签订合同 以上来自于谷歌翻译 以下为原文 Hello maszeta I am following up on your case I would like to know if you could share the following information. Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Steps to save the report:
Also please provide me with the Kernel Memory Dump following these steps:
Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation |
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您好maszetaI正在检查您的情况,并想知道您是否需要进一步的帮助。 如果是这样,请不要犹豫回复.Regards,Leonardo C.Intel客户支持技术人员与英特尔公司签订合同 以上来自于谷歌翻译 以下为原文 Hello maszeta I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation |
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